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    Spruce Street Video

    3.0 (9 reviews)
    Closed 11:00 am - 11:00 pm
    Updated over 3 months ago

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    1 year ago

    Amazing, everyone was very friendly and helpful also directed and informed me about different items

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    19 years ago

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    1.6
    (12 reviews)
    13.4 mi
    $$

    Fraud! I am a steelbook collector. This is my first and last orders with them for sure. The first…read moreorder i made was a steelbook pre order. It was not cheap, about 60 bucks. This pre order resulted in order number but they cancelled it few days after it was confirmed. After i contacted them, their automatic customer service stated via email that i had a mismatched address and needed to fixed it and re-ordered again. I did exactly that. This time i got a different order number and the status of the order listed as "Processing". But what do you know. After this the status never changed even after i waited for 2 months and after the blu ray has been released in the US. After i contacted them again via email, the automatic email replied the same thing (That i had a mismatched address). But i have already fixed it. (Later on i found out these addresses worked with gruv, ebay, walmart, and zavvi when i preorder other steelbooks) . So i wonder what the hell are they smoking? Besides, the status of this pre order was listed as processing for the last 2 months as It did not show any issues. If there is still issue on the 2nd pre order then why didn't they notify me again ? Now after i found out that they did not even processed it even though the status said "processing", i then tried to order the steelbook somewhere else but it has run out everywhere. I should never pre order from these jerks. Very disappointed. They should not advertise this steelbook online from the first place. Dishonest, unprofessional, and classless. Beware. You have been warned.

    95% we get what we ordered. We've been ordering since 2012…read more Most of the time it's been great. We have had a few mishaps where we have gotten the wrong DVD's. But this last time really took the cake. We ordered Columbo 11 movie collection. We never had to clean the brand new DVD's before. It had a gob of grease on the first DVD. The others had grease smeared by the small Ring area.

    Spruce Street Video - videoandgames - Updated July 2026

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