I brought a vehicle to MTB Auto for a pre purchase inspection and they did an amazing job finding a…read morefew overdue maintenance issues while also giving me more confidence in purchasing the vehicle. Mike and his son were friendly, thorough and professional. The appointment was prompt and for a very competitive price. They also provided a detailed report I could show the car dealer. Thank you!

Have been using this garage for years with multiple vehicles. By far the best in Nanaimo, and…read moreprobably the best I've ever used, anywhere. They find the true source of the problem that others have missed, and don't default to replacing expensive parts because they can't find the real issue. These guys know cars! They are great with domestic and imports, big trucks and small cars, whatever. They are thorough, yet efficient. They also don't talk down to me, and assume that women can't understand, which has happened before. Nice guys who care about customers and doing it right. Pricing is more than fair. Easiest to approach the shop from the alley, and parking is right in front of their door.

I rate him a 1 because there's no 0 . My daughter saw a car at his location on Bowen Road in…read moreNanaimo that she was interested in purchasing, she and I test drove the car and within fifteen minutes the car died and wouldn't start. When contacting the owner he said the problem was she drove too far and began blaming the way she must have been driving the car. This was on a weeknight he began by saying she would have to pay to get it tow back to his shop when she refused he reluctantly agreed to have a tow truck pick the car up. A couple of days later he called and asked if she was still interested in buying the car NOPE. Honestly I don't know if he's a crook or con man but he sure acted like one. Looks like he has shut down his shop hope he isn't operating somewhere else Ray McDonald

When it was time for my daughter to buy her first car, we cruised through some bigger used car lots…read morebefore stopping in at Tim's Automotive. We were pleasantly surprised at how many cars were available in her price range, and "sold" by the detailed and upfront information we got from the fellow who served us. As a parent, I was reassured because Tim's is a repair shop, and the staff were able to speak knowledgeably and honestly about the pros and cons of the cars we wanted to compare, as well as the features my daughter was interested in. When a small issue (low battery) came up a week after buying a car, Tim's handled it immediately and to our complete satisfaction. I would definitely recommend Tim's to anyone looking for a used car. (I've already recommended them to friends!)

I would give five stars every time if I could. The mechanics are outstanding, and the service…read moredepartment truly stands by their work. The entire team is remarkable. Bringing my vehicle to this dealer saves me a lot of headaches, as they consistently resolve issues that no other shop can. Worth every $$$$.

My S63 app was registered to admin. Tried calling several dealers and no one was able to help…read moreuntil Nick in service not only got me all sorted out but, called me back, logged me in, helped with step by step, and took me all the way to finish line like NO dealer in Ontario all the way to British Columbia!! He managed to do what no one did between Toronto and west coast. Beyond any expectation and blew me away in how patient and helpful he was. Kudos to the dealership for having such spectacular specialists like Nick! Thank you as I now have access to my S63 and mobile phone everything working and accessible!!

I contacted Dylan on a Sunday for a quote for replacing the started in my 2009 mitsubishi…read moreoutlander. Dylan was professional and though to the point where he asked for the vin # of my car so he could get the right part for the right model. (Not everyone knows what version they have) . He said he would have a quite for me by noon Monday. By 10am he had the quite. Which was well within my expectations with parts and labor. He showed up on time and get the job done within an hour and he was kind enough to tell me what to expect my car to do in the future as my car is aging. I will define recommend

Our gas powered Club Car golf cart decided to stop running. Dylan was extremely helpful to get it…read morerunning again! It was very difficult to find someone to work on our golf cart on the Sunshine Coast. None of the golf courses were helpful at all. Dylan is the man! Great work and a great hourly rate. He's our guy for now on.

Great service and fast. Amazing personnel. Very knowledgeable. They check everything. Will…read moredefinitely return. Thank you.

Great experience getting my oil changed. The tech's name was Callum and he could not have provided…read morebetter customer service. Friendly, personable and professional. The service was fast and efficient. Thank you very much.

Exceptional service & price My husband went there and on…read morethe same day had an oil change and his brakes done I would highly recommend this company Great job guys

Budget Glass repaired a frameless shower door closure that was not purchase from them. The door…read morehas never worked properly since the original company installed and tried to repair it numerous times. Budget Glass diagnosed the issue, ordered the correct parts and reinstalled the door. The door now functions perfectly as it was intended. The staff are friendly, professional and experienced. After the repairs my bathroom was left as clean as when Budget Glass arrived.

I live on Gabriola Island, a short ferry ride away from Nanaimo. I have had 2 purchases from…read moreBudget Glass. First one was a glass shower stall, then most recently replacement windows in a cabin. For the first purchase, I was most impressed with their level of after-sale service-they came twice, and readily so, to adjust and tweak the strength of the magnetic close of the shower door. Remember, I live a ferry ride away. Then with the window purchase, Mike worked really hard to schedule Butch to come out to measure at as early a date as they could make it, then scheduled me very quickly after the windows arrived. Again, this is scheduling for an Island visit. Butch's measurement and assessment of the situation was careful and precise, so much so that when he and Derrick came to install, it was smooth and efficient. AND they cleaned up beautifully afterwards. Meanwhile, the office team of Melanie and Tasha were always helpful on the phone taking and confirming orders. I have experienced nothing but 100% customer satisfaction. THESE FOLKS TAKE CARE OF YOU, GIVE THEM YOUR BUSINESS!

Outstanding, quick and professional service with no sales or extraneous charges, highly recommended.read more

Best local shop since Kerry closed up. Brock, Theo and Mike are always there to listen and help…read more Always feel like one is getting good work at a reasonable price unlike some other independent shops. European, Japanese and German cars are welcome as well.