I contacted Dylan on a Sunday for a quote for replacing the started in my 2009 mitsubishi…read moreoutlander. Dylan was professional and though to the point where he asked for the vin # of my car so he could get the right part for the right model. (Not everyone knows what version they have) . He said he would have a quite for me by noon Monday. By 10am he had the quite. Which was well within my expectations with parts and labor. He showed up on time and get the job done within an hour and he was kind enough to tell me what to expect my car to do in the future as my car is aging. I will define recommend

Our gas powered Club Car golf cart decided to stop running. Dylan was extremely helpful to get it…read morerunning again! It was very difficult to find someone to work on our golf cart on the Sunshine Coast. None of the golf courses were helpful at all. Dylan is the man! Great work and a great hourly rate. He's our guy for now on.

We can't say enough good things about Scottie, his wide knowledge and expert eye are the result of…read moreyears of experience and training. In our situation a disturbing noise was coming from the rear of our Class B RV. We were almost 3 thousand miles from home and the RV is home on our Road Trip. On Friday a tire store had referred us to Scottie as they felt we probably had a very serious problem beyond their skills. Showed up Monday morning 8am and Scottie took it for a drive. He was able to quickly determine that is was A) A defective tire (brand new tire) and B) A leak in the rear caused by a clogged filter. Thank you Scottie!!

Here's my dealings with this guy Scotty and his business; I called him on a teusday morning said I…read morewas on the island for holidays for a few days and I hear some wining in my rear end, can you guys look at it and fix it? For sure he says, I just had a cancellation so if you get here quick we can do it Once there we discuss it and come up with it's not to bad most likely a bearing and ring and pinion. How much I ask and please over estimate. He tells me 600$ labour and 400$ parts. Great I say, let's do it. I'm back in Nanaimo on Thursday, no problem he says. I called on Thursday as I was coming out of bamfield, hows it going I ask?? Looks real good, just bearings needed no ring and pinion, you have good ears to hear those bearings he tells me. Are we still on budget then I ask?? Oh ya he tells me but not ready till Friday. Ok I say Friday morning I call him up and ask if it's going to be done today and how much is the final bill?? I'm told 1875$ now!! Why so much more?? Ad ons he tells me! What ad ones?? It's only bearings!! He didn't want to tell me. We had some words to each other and he says pay me my money or I keep your truck. After an hour I call him back and agree to pay him but he won't take a credit card, cash only he says. Long story short,, the truck got towed out of there with the rear end takin apart and parts stuffed in a box. That night I decide to look at reviews, I wish I would have looked at them first. Many people have had the same kind of dealings with him. Just a thief praying on people. Say what someone wants to hear and once he has your car he can throw out any number he wants

First class through the entire repair process. love that they give you daily text updates and they…read moreeven stayed late so I could pick up my truck before the long weekend. Truck looks great again!

MASSIVE RAVE TO CRAFTSMAN COLLISION!! Nanette was…read moreexceptional through the whole process!! Helping me juggle car rentals and courtesy cars and my insurance claim and showing such amazing care and attention the entire way! Shane was also wonderful at keeping me informed and even went above and beyond to help fix an issue outside of my claim. I will be a Craftsman customer for life and although I hope to not need them again soon, lol, I want everyone to know about my phenomenal experience with them So happy to have my RAV4 back in perfect condition again

Called them on a Saturday because my starboard engine lost all its oil. They responded within an…read morehour and fixed the problem by manufacturing a pressure hose than had worn through. Courteous knowledgeable technician who did a very professional job. We were ready to resume our cruise by 3:00 pm.

These guys saved my vintage scooter. They were friendly, priced reasonably and it's engine issues…read morerepaired and she runs like new and purrs like a kitten. Thanks to Dan, Nick and the rest of the guys. Great service.

These guys treated me really well, until my Harley developed a parasitic power drain, that resulted…read morein my battery being dead overnight if I didn't disconnect it. They told me I had to do part of the diagnosis at home, and showed me how.....which I happily handled. Then suddenly, out of nowhere, when my turn arrived to bring my bike in, they told me that they couldn't do this repair until the fall. And some of my wiring has begun to blister, indicating that there is a risk of a fire if I keep riding it as is..... I have used this shop several times, and I was pretty happy with the service and work done to this point. But why the hell would you show me how to take care of diagnosing it, only to tell me that you aren't going to do the work as promised. No one even apologized for misleading me, or even seemed to give a shit about me, as someone that has spent several thousand dollars on service there. I will NEVER endorse this shop again. All I expected was the job to be done that I was promised....now I have to find someone to fix this wiring issue before something bad happens. What a joke. Way to be professional, Tuff City. And good job showing me I don't matter, and that you have no integrity when it comes to honouring your commitments.

This is a place you want to bring your vehicle for an honest and trustworthy experience from…read morequotation to the final repair costs. Great staff who do their upmost to reduce your costs. My large repair ended up costing a few hundred less because of the service reps diligence to find the best price on parts and labor. I will definitely be a return customer with all of my vehicles for servicing and repair. Richard K.

My wife recently took her SUV in for its regular servicing. They recommended new tires, which it…read moredefinitely needs, and provided a quotation for a set of tires. They told her that they have a relationship with the tire wholesaler so the price they quoted was the "best in town." But it turns out, after a bit of calling around for other quotes, the Auto Check price was about $320 higher than other shops for the identical tires. In other words, they were prepared to gouge her for tires they clearly knew were way overpriced. To me, that kind of business practice stinks.

Rambler on the Runway…read more This ride may not be your typical "eye candy" with its factory corral cordovan brown paint job, but it sure gets your heart pumping as she screams down the runway in the eighth-mile! At 98.25 miles per hour, it only takes her 7.2 seconds to reach the finish line. Most people associate drag racing with the quarter mile, so to be fair; 7.2 seconds in the eighth mile translates to 11.3 seconds in the quarter mile. Although she's rather plain looking, it really is what's on the inside of this baby that counts. This muscle car pumps a good 400-horse power even before she swallows a one-seventy shot of nitrous to the AMC 401 V8 engine. It's not what Richard A. Teague had in mind when he designed this third and final generation Rambler American. At a time when the "Big Three" domestic automakers (GM, Ford & Chrysler) were the dominant car designers, Dick Teague brought this non-conforming competitor on board as the lowest priced car built in the US with the best fuel economy proven through numerous wins in the Mobilgas Economy Run championships. Gord MacKay purchased this pre-cut gem in May of 2009 for a mere $800 ready to run at the turn of a key. This was not good enough for Gord. He wanted more power. Gord ripped out the stock 232 cu in (3.8 L) overhead valve straight-6 engine to fit his new 401 in preparation for drag racing. The Rambler won second place in its' first race at Rumble on the Runway in Port McNeill of 2010. This was before she even started using nitrous! Gord still holds the crystal trophy on display, but the winning payout has long since been re-invested in the car itself. When we imagine a hot rod, the Rambler wagon isn't a typical one that comes to mind. Perhaps this is because of its rarity. There were only ever 313 of these produced in 1965 and one is right here in Nanaimo! Interestingly enough, this particular Rambler was born and raised in Vancouver, B.C. and even passed air care in 2008. The rear Mickey Thompson ET Street Slicks work just as well on Nanaimo's city streets for use as a street legal grocery getter as they do on the track as a racing machine. I personally benefited from a ride down the runway as a passenger in this powerful beast. What a rush! I tried to video tape the event, but as smooth as this unibody on front coil springs with soft rear leaf units is, I really only caught the ceiling after we launched from the start line. I was lucky to ride in that race because it was apparent that the Rambler went beyond the limit of allowable speed for passengers to be safe by the racing liability guidelines. So, needless to say, she has a few secrets hidden under the rear chassis...Gord made some good ol' handmade custom modifications: Sub-frame connectors stiffen the body, traction bars to prevent axle wrap, the addition of a 4.56:1 posi narrowed rear end and 50/50 rear drag shocks. All this allows the car to perform a 1.57 second, zero to sixty foot launch. AKA, head snap! This last race, Gord won a perfect light meaning he launched on the green light at exactly the right time. Not bad for a 46 year old station wagon. View this car at Active Motorsports on Bowen Rd. in Nanaimo as I can't add pictures here. :(

Thank you Gord and John for the awesome service! We were about to board the 12:30 ferry to…read moreVancouver when the crap hit the fan and my car wouldn't start. Fortunately, our in-the-know tow truck driver referred us to Active Motor Sports and they made getting us back on the road their priority. Gord and John both worked on the car for over an hour, found and fixed the issue and had us happening in time to make the 3:00 boat! They could have taken advantage of us and charged large, but the bill was a very reasonable $60. Thanks again John and Gord!

After doing a lot of research and numerous inquiry visits to Family Ford in Parksville we finally…read moremade a decision and a purchase. We were not easy clients and not in any hurry to purchase but the team there gave us the same respect every visit and was not pushy or aggressive. Dennis P and Dale both worked with us every time we came in and there was never pressure to just lets get this over with attitude. Hats off to them for their extreme patients and professionalism! Highly recommend them even if you are only in the pre purchase mode of your search!

I am like many women who tend to feel intimidated taking vehicles in for repair. But after my first…read moretrip to Joe Cunningham, my worries were put to rest. Everyone was very welcoming and helpful. When the "check engine" light came on, they squeezed me in to run it through the computer. I appreciate their great customer service and will no longer dread dealing with car issues. Thank you!