Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.

Thomas had such great reviews that he was the first person I called to list my rental. I am in the…read morecountry on the Windward side in Kaaawa and he basically told me he was not interested in my property because it did not fit into his "portfolio." Never bothered to even come and look at my beautiful rental. He would give me no further explanation. Also, he did state that he did not like to lease properties where the owner was on site. Thomas replied to my review. Apparently, he did not listen to understand what it is that I was renting. I said that it was on the ground floor and that we live on the second floor. It is a 500 square-foot one bedroom apartment. Not a room in our home.

If you've ever worked with a property manager, clear and proactive communication can be a struggle…read more With Thomas, we have not only experienced fantastic and proactive communication, but also that he is knowledgeable, friendly and cheerful is an added bonus. As a veteran, he is also very considerate of that and offers great service for members of the forces.

Worst property manager that I have ever dealt with in my life. Poor people skills. I don't…read moreunderstand how someone like this can hold a real estate license and be in the people business.

I cannot recommend Tony and Evelina at Town and Country Real Estate highly enough…read more If you want personalized service and want to feel like YOU matter to your realtor (not just the property you wish to sell), then Tony and Evelina are for you. They are caring, hard-working people who will find you the property you will love (or they will help you sell yours). Their prices are super fair and Tony even helped us move! I'm not kidding. I'm also not kidding when I say they even helped us paint some of the rooms. We were originally with another large, high-profile company for several months and very unhappy with their attitude and lack of service. This former realtor was often representing the sellers so could not properly work in our best interest. I know that happens in Hawaii but they definitely didn't show interest in what we wanted or needed. Thankfully, we had friends that had worked with Tony to purchase their home and they highly recommended we call him. After about five months with the former realtor we called Tony. We told him what we were looking for, the fact we wanted to stay in Manoa, and our price range and he immediately found us properties to visit that following weekend. We had long discussions with Tony about strategy and about making good offers, what the property actually should be valued at and just some good helpful conversations. Tony's vision for properties is excellent. Some of the homes in Manoa are in poor condition but Tony had plenty of ideas of how to change things to add value or advice for making an offer that would be accepted but wouldn't overburden us with debt AND repairs. In about a month we had an accepted offer on an awesome house. The moment our house went on the market and before we even knew about it, Tony was already in his car driving out to see it. He called us on the way and we met him there. This was SO different from the service we had gotten with the previous realtor. The house was perfect and here we are today forever grateful to Tony and Evelina for ALL they have done for us. They may not help you paint your walls (I feel kinda bad mentioning it because now everyone is going to want some help with that - haha) but they will give you excellent care and service whether you are buying or selling. That's the kind of people they are. We are unlikely to ever leave our home but if we do, there is no question we will call Tony and Evelina to manage our sale.

Want to thank Jessica for completing a pain free escrow on a condo sale. She performed a step above…read moreto ensure all cost figures were up to date and even did last minute confirmations to provide accurate billing. The military discount they provide is also a nice bonus. Thanks again Jessica! Great job.

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My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

We needed the assistance of a reliable, professional notary public…read more We were contacted quickly by Kauanoe Maunakea of Mobile Notary Hawaii. We scheduled an appointment and had all of our documents notarized efficiently. It is such a pleasure to work with someone who knows their job and enjoys the work. We recommend highly Kauanoe Maunakea.

So grateful for this service and her prompt response. Such a needed service here on Big Island!…read more Very thorough and pleasant! Highly recommend "Noe"! Aloha

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

Greg handled my purchase of a condo in Honolulu. His professional expertise was invaluable,…read moreparticularly since I could not make the trip to Hawaii to see the condo before purchase. He handled all details and negotiated a good price.

Gregory Studt is our realtor. He just sold a condo in Waikiki for us. Ten years ago, he sold our…read morehome in Hawaii Kai and helped us buy our current home, also in Hawaii Kai. He is absolutely excellent! Communicates well, friendly, and very competent. I couldn't recommend him more highly!

For a first-time seller of my father's condo, I had the greatest pleasure working with "Team Wong…read moreHawaii"! Corinda, Tammy, Shaun and others had sure that my first-time experience made it as easy in every possible way! Corinda made it clear that she and her team would take care of "EVERYTHING"! that made the sale of the condo possible. She kept her word! She also made sure that she and her team made it a "One Stop Shop" taking care that all legal documents were in order to the completion of the sale was done. More importantly that I was completely satisfied ALL the way thru! I am truly a stickler for excellent service for everything and everywhere. Corinda and Team Wong, surely brought it!! Corinda was always there for me, even helping and inviting me to her home to assist me with difficulties I had with tax documents, all on her day of off!!! .... Just AMAZING!!!... Because of the excellent service that was provided to me by Team Wong Hawaii, I strongly believe that this Realty Company be voted the "BEST IN HAWAII"!!! I definitely will be using Corinda and her Team Hawaii for my future plans!!! Erik I.

We just sold a condo in Honolulu with Corinda of Team Wong Hawaii, Hawaii Modern Realty, as our…read morerealtor. She is quick, efficient, caring and very knowledgeable about the market. We know that she is an exceptionally outstanding agent in Kailua, but now we know that she is at the top of her game anywhere on this island!