We have worked with many title companies over years bring a homeowner. This office was the best! We…read morewere renting and in a horrible home that caused major health issues especially in our minor son. We found a house that was perfect and needed to close asap for the health of our child. The team worked hard with our lender to close escrow as quickly as possible. Rocked the time line closing in under 3 weeks!

I am a local real estate agent who has worked with Fidelity National Title through many escrows…read more Darrelle Glushenko has come in after hours to sign clients, helped track down all kinds of information that would not be considered her "job" and she has helped get title cleared so I could list homes...the list goes on! I've also had the pleasure of working with Jasmine, Sunya and Mandy within the same office....they are all fantastic! Great Kailua Team!

Stott Real Estate has helped me for over a decade, helping me with the sale of two condos, a home…read morepurchase, and condo rentals. They are a pleasure to work with! So personal, caring, and professional. I always feel like they go above and beyond with all of my real estate needs. Mahalo!

I am an out of state owner that used Stott Reality to as my property buying agent, Stott Property…read moreManagement to manage the property and Stott Reality as the listing agent to sell the property seven years later. I can only report good experiences. The Stott staff provided prompt and excellent service and best of all ZERO months without a rent check. When I decided to sell the property, Stott Reality sold the property at a better price than I ever could have imagined within two months of the listing date. Don't let the sour grapes of others impact your decision. Should you wish to discuss my experience, email your inquiry to dgatti@gmail.com with your phone number and I will get back to you.

I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

When my husband and I made the much-contemplated decision to sell our home, we were in the process…read moreof selecting a realtor though the decision was one of the easier ones I've had to make in my life. We've known Shari and her family for years, and when it became time to make the relationship professional, we were more than ready. We disclosed the reasons for wanting to sell our home and Shari was understanding, empathetic, and realistic when setting expectations for us. Those expectations however, were blown out of the water. Shari is so much more than a realtor; she is a partner, a confidante, and a ready and willing teammate. To say she went above and beyond is an understatement, though I'd be remiss if I did not say it. Every showing, every negotiation, she was there by our sides to talk us through what to expect and proposed next steps. I could not be more grateful to have Shari as our realtor through this process, and I can in good confidence say we would not be where we're at today without her. I will always pick Shari to be in my corner and I highly recommend those looking for a realtor choose the same.

This review is to state a violation of the landlord/tenant code when Tom Mukai, a realtor for…read moreLocations LLC, entered my rental unit. I was not informed nor was I never notified from my landlord Gavin Baer, also a agent from Locations LLC, that Tom Mukai had obtained a spare key and was entering my apartment without my knowledge. On June 15, 2026, I received a 45 day vacate notice from my landlord Gavin Baer citing that the owner needed the unit for a family emergency. Later I found out that my family was being vacated because the owner was listing his apartment for sale. The 45 day vacate notice gives me until August 15 to completely vacate the Unit. One of the conditions in the rental agreement is to have the apartment cleaned by a professional cleaner. I had a cleaner scheduled for July 31, 2026, at 9am but there was a miscommunication between the cleaning team. My final inspection was also scheduled on the 31st at 130pm but needed to be rescheduled due to the cleaners not showing up. I contacted my landlord and informed him of the problem and asked if I could schedule the final inspection on August 1st. Gavin Baer told me that he was busy that day but really needed to pick up the keys from me so another agent could take photos for a listing. Gavin stated that he was going to call me back and either schedule the picking up of the keys on Sunday Aug 2nd or Monday Aug 3rd however I never received a call from Gavin. On July 31, 2026, at around 330pm I received a call from the cleaners, who was supposed to clean the unit at 9am. The cleaners apologized for not showing up and not returning my calls and wanted to make things right. They showed up around 415pm and started cleaning the unit. I stayed at the unit and assisted with the clean up. I later removed the window screens and went down to the parking structure to wash the screens. When I returned to the apartment at around 348pm, I found a realtor named Tom Mukai standing inside of my unit while the cleaners was cleaning my apartment. I asked Tom Mukai what are you doing in my unit and he stated that he picked up the spare keys from Gavin Baer. Tom Mukai stated that he was there to take photos of the apartment for his listing. I told Tom Mukai that you are not supposed to be in the unit and Tom stated that my lease agreement ended on July 31, 2026. I told Tom Mukai that my lease agreement is still valid until August 15, 2026, and that I still have all the keys. Tom Mukai kept saying "what's the big deal, it's not a big deal". I told Tom Mukai that you just violated the landlord/tenant code and I immediately called Gavin Baer to inform him of the situation. While talking to Gavin Baer via speakerphone Gavin Baer admitted to giving Tom Mukai the spare keys but stated that he did not know that Tom Mukai would go to the apartment. I was fortunate to have the cleaners as witnesses to the whole incident and called 911 to document this incident in a police report. I also sent Gavin Baer an email stating what occurred and he acknowledged the events that took place however I never received an apology from Gavin Baer or Tom Mukai. Gavin Baer also informed me that I did not have to be present for the final inspection and gave me instructions to lock all of the keys and clickers in the apartment. After the cleaners was completed on the 31st I took photos of the unit and locked the doors. My wife and I have been renting the unit for 6 years and has never missed a payment. We raised two of our children in that unit and was expecting our third child to also be raised in that unit until the 45 day vacate notice was given.

Ms. Shiho Wang is a great asset for Locations LLC, I feel so fortunate to have Shiho as my realtor…read more Shiho provided excellent service from the first contact and continues to provide help when I need anything. Shiho truly goes above and beyond, she is knowledgeable, always quick to respond, is proactive, kind, helpful and personable. Shiho Wang gets the job done with skilled efficiency. I am very happy having received Top Notch service from Realtor Shiho Wang with Locations LLC and I will be recommending her to friends and family.

I highly recommend Residential Resource as a property management company. The company had managed…read moremy townhouse for nearly twenty five years. During that time, there were only a few months that my unit was not occupied. Kitty and Heather kept me informed regarding the status of the unit and the repairs that were needed. Kitty did a good job screening tenants and I did not have any trouble with renters. They worked with me when the association needed some action or needed to enter my unit. Kitty and Heather handled the sale of my unit in 2025. The unit sold faster than I expected and I received an acceptable price. Kitty and Heather are professional and friendly, making them easy to work with. I was confident that my unit was well managed, and I would highly recommend the company to anyone looking for property management services.

Kitty and Heather are very knowledgeable about property management and they always respond to…read morequestions and issues promptly. Highly recommended for your property management company.

I cannot say enough wonderful things about my realtor, Pam Maeda…read more From the very beginning, Pam truly believed in me and my dream of homeownership. She patiently answered my questions, walked me through the entire process, listened carefully and helped ease my worries every step of the way. She connected me with my loan officer and always knew who to pair me up with to make the process seamless. Pam consistently showed up and checked in on me, making sure I never felt alone or overwhelmed. She was there for my walk-through and on key-receiving day, which meant so much to me. Her insight and expertise on walk-through day helped me look for things that I would never have thought of or considered, which is helpful when purchasing a new home. If not for her, I would have overlooked defects or flaws that I didn't know to look for. Her guidance, reassurance and steady presence made what could have been a stressful experience feel manageable and even exciting. She was patient with me and never made me feel as though any question or concern or even emotion was silly. Pam is knowledgeable, responsive and genuinely cares about her clients. She doesn't just do her job, she supports you, advocates for you and sees the process through from start to finish. Thanks to Pam, my dream of homeownership became a reality, and I am forever grateful. If you're looking for a realtor who truly listens, believes in you and shows up for you every step of the way, Pam Maeda is the one. Thank you, Pam! You are awesome sauce!!

Excellent customer service, trustworthy professionals, always responsive...relevant data provided…read moreto help make the most difficult and significant decisions. Mahalo for the assistance you have provided to me over the years Ms. Fukumae!

Just wanted to take a moment to express my deepest appreciation to Harosky Homes and their…read moreincredible team for providing us with outstanding service throughout our house hunting and buying journey. This is my fourth transaction with them, and I can confidently say their service has improved tremendously since the first time I worked with them. They maintained constant communication, answered every question we had, and treated my family not just as clients--but as family. A special thank you to Ms. Leian and Ms. Marysol for the thoughtful and sweet gifts--we truly appreciate your kindness and generosity. Also, a big shoutout to Ms. Evalani, who ensured all our documents were organized and submitted on time. Her responsiveness and attention to detail didn't go unnoticed--kudos to her! I couldn't have asked for a better team to guide us through this journey. I will absolutely continue working with them in the future and recommend them wholeheartedly to anyone looking for a reliable and caring real estate team.

Leian and Jose have been a huge help a transitional move for myself to Hawaii. Being from Georgia,…read moreI had a lot to learn about Hawaii real estate and taxes. Her team provided great education and resources for me to research. Overall I would love to work with the team again.

This company has given me one of the greatest experiences a customer of any service can be provided…read moreand they truly deserve all FIVE stars. Colleen Query managed my Kailua condo for 7 years with unprecedented professionalism. During that time we had multiple tenants, and by the time I was able to return to the island, my condo was in pristine condition making it easy for my family to seamlessly move back in to our home. Query properties has great relationships regarding who can repair/upgrade appliances, ceiling fans, etc, and we never had to worry about anything. Colleen was great at communicating what needed to be done and how to get it done. Her advice to us as our property manager over nearly a decade was unparalleled. I never lost any sleep at night worrying about my condo because I was so confident in Colleen and Query properties. Shortly after moving back into our Condo, we decided to refinance to bring down our monthly mortgage payment. We didn't have to think twice on who to ask for help: Colleen from Query Properties. I'm a novice when it comes to real estate and investing, but I didn't need to worry about that stuff because Colleen took care of everything. Her patience with us and flexibility in working around my wife's and my busy schedule made this process so easy and convenient for us. It was the second, smoothest serious business transaction I've experienced...the first smoothest is detailed in the next paragraph. After my wife and I refinanced our condo, we started feeling like we needed a larger place to live. We had been moving around so much over the past 7 years, that we wanted to find our "dream" home. We were going to find the LAST place we would move into. We knew right away that Colleen and Query Properties were who we needed to make our dream reality. Colleen not only swiftly located a buyer for our condo, but helped us find our new dream home as well. She did this by talking with us, understanding what our financial capabilities were, and setting reasonable goals for our purchase. Her knowledge of the Windward side, the real estate market, the red flags to look out for for properties, etc. made this very scary and foreign process very rewarding. Within a month we had sold our Condo, put a successful offer on a home and basically had our dreams truly come true. I'm sitting on my lanai right now writing this review thinking how lucky I am to have had Colleen and Query Properties working for me all these years. Query properties is a local, family owned business and their versatility can not be matched. Because I chose t them to take care of my family I feel like I'm living the Hawaii dream. They have improved my quality of life significantly through an awesome level of professionalism and I truly believe they treated us as we were part of their family!

i had a property in Waimanalo for decades. when it came time to sell a few years back, i asked…read morearound for an agent with experience in the area with a good reputation. Kathleen Query was recommended to me. She was the agent for selling my townhouse in Waimanalo. She did an excellent job marketing and selling that unit. Subsequently, I purchased a condo in Salt Lake area. I used an agency in town, but was not happy with the experience. I turned to Kathleen Query and asked if she could manage my new unit even though it was in town. She agreed. She has been managing my condo ever since. I have had very good results with her as my rental manager. When i owned the townhouse in Waimanalo, it was a rental unit. I was the remote landlord. Unfortunately, I seemed to have significant problems with my rental managers over the years. I had to change rental managers 4 times. I am very happy with Kathleen Query as my rental manager. My rental unit is always full, I receive monthly statements on time, and funds are deposited into my account on time. Periodically I return to Hawaii and do a walk through of my unit. The unit is kept clean with no maintenance issues. This is a far cry from my past experiences with my Waimanalo unit. I recommend Query Realtors, and Kathleen Query, to anyone looking for an agent to buy or sell real estate on Oahu, or to anyone looking for a great property manager.