Used the main website to sell my used iPhone 5 (after RadioShack reps helpfully admitted it would only net $28 through them) and met Spencer locally to arrange the final sale. The entire process was very streamlined and efficient, and if you're honest with the amount of damage to your phone, they stick to their quoted price. The entire process took about 20-25 minutes, and besides ensuring the quality of the phone, Spencer also walked me through the debit card setup and confirmation process, because they DO NOT want to be accused of scamming people :) Polite, courteous, clear about the whole process, and nice to chat with while we were just hanging around. So even if you're just in a rush to squeeze this appointment in like me, it's a very good service. I'd definitely recommend iCracked for folks looking to sell their used phones over other services, and their trustworthiness speaks volumes if you're looking for a new tech to handle repairs and replacements. (Note: Unrelated to the service of iCracked, be aware that if you want to cash out your card, you can go online and find a Mastercard ATM locally that doesn't take usage fees, but if you've been using it already and hit an amount below $20, you're not getting anything; best off going to a store and telling the clerk to charge that amount left to a sale first, then use another card) read more

I dropped my iPhone when I was at ACL this past weekend. My screen cracked and was starting to have sensitivity issues. I researched SEVERAL different phone repair shops but found that they used after-market parts, took too long, couldn't guarantee the quality of the parts, were too expensive or too cheap, and the reps were not really knowledgeable on the process. Then I checked yelp and found iCracked. I noticed that they had several locations, one located in downtown Dallas, which is where I work. I read further and saw that they come to you! This is working out PERFECT! I went to their website and entered my information to request a quote. No lie, literally less than 15 seconds later, my phone was ringing and it was Monte. He introduced himself, explained his service and then inquired about my issue. I told him I'd like to use the service. He checked his schedule..he could be at my office in 15 minutes..we scheduled. I received a text message of our appointment. He called when he arrived. He came up and went right to work, which took him 15 minutes. Prices vary based on your needs. Mine was $135 and has a lifetime warranty..and a screen protector :) Great service! read more

I did a lot of research and called many a places before deciding on taking my iPhone 5s and iPad mini into Jeff to be fixed. They both had cracks across their screens, the iPhone being the most severe. Jeff explained to me how he could help, what he'd be doing on his end, and gave me an amazing quote that I couldn't refuse! Plus a lifetime warranty on what he would repair that could be redeemed from any itech profession, anywhere. What?!? Nice! (Cracked screens can happen at the most inconvenient of times). He provided amazing service, an amazing job well done at completion, and Jeff H. was a pleasure to work with... Which in my book is almost as important as the end product of whatever service I needed. Even though I was only in Denton for school, I'll be using Jeff from here on out should I ever need help with any of my Smart devices. My drive there will be worth it. I Absolutely recommend Jeff and his business! read more

So before you sell your broken iphone on craigslist or some website, call Adam Felix. He literally made my iPhone 5 look new in like about 20 minutes. I was about to sell my iPhone 5 for about 1/2 the price because it was so bad and a friend told me about Adam and Icracked. The name sounded a bit sketchy but seriously he handled my phone better than I ever have and we met somewhere I wanted to meet at. At the end he made sure everything was working fine before I left and messaged me later to follow up again. Y'all the parts are apple parts not cheap knockoff replacements like at the mall. Seriously you get a guarantee for life and a new screen protector, it's a deal. So if your thinking of getting rid of your phone (because of the screen) and don't want to spend a fortune without waiting a week for best-buy for a broken screen go this route. Give Adam Felix a call I promise it's well worth it! Cheers! read more

Not only was iCracked the least expensive iPad screen replacement, it was the easiest and highest quality I could ask for. I called for a tech at about 8 am and Monte responded within 5 minutes. We discussed what needed to be done and he came out to my office over lunch hour. After checking that all other functionality remained operational, Monte spent about an hour and a half cleaning out all the old glass shards and installing the new digitizer screen. The result was a like new product. After spending several days using my iPad I remain convinced this was a very high quality installation. Of course the 99-year guarantee is nice. It will certainly outlast the usefulness of this particular model! Thank you to Monte Hudson and I will certainly recommend him to anyone that has the misfortune to break their mobile device. read more

I dropped my iPhone 3S recently and shattered the face. I wasn't ready to replace it because I was waiting for the iPhone 5. Fortunately, I found iCracked in Frisco TX, and called. Within just a few minutes, Will Person called me back, and agreed to meet me within the hour at a Starbucks near me. He did, and within about 2 hours after I'd broken my iPhone it had a new face, at a reasonable price. It gets better. For some reason, the new replacement face had some numb spots that didn't respond to touch, which I didn't notice for a couple of days. Will Person gladly came back to the Starbucks, and installed another new face for it, at no additional cost, under warranty. This face has worked well, but the combination of Will Person's excellent personal service, and the warranty, are a great combination. read more

Brian responded right away when i shattered my iphone 4. He drove from Knightdale to my house in Raleigh (which was essential for me as I recently injured my back and have limited mobility) on a Sunday night for the repair! Brian is very knowledgeable in a range of technologies, including various cell phone manufacturers. He arrived at my house promptly and was extremely professional and personable. He performed a series of diagnostics prior to and following the screen repair to ensure the damage was contained and that the repair worked. The whole repair only took 30 minutes! His price was comparable, if not cheaper, compared to other companies, AND his work is gauranteed....and I didnt have to leave my house! I highly recommend his services; thus guy knows his stuff! read more

icracked is a hidden gem! last night was MY SECOND TIME using icracked (the time before was a thousand miles away in a different state!) and am again so happy with how it turned out. Monte ended up fixing the LCD connection too, which was so helpful and beyond his call of duty. He was very knowledgeable and the process was way more convenient than going to the apple or verizon store, then waiting for hours and paying so much more. Not a lot my friends know about this company but after hearing about both of my experiences with it, a lot of them have started using this company too and have been equally as pleased. i cant recommend them enough! read more

I took my son's phone to Jeff at Smart Cell Phone Repair on Friday Sept 4th, Jeff had already left for the day and I called the after hours number. He came right back to his shop and repaired my son's cracked screen. I could not have asked for better service, he got it fixed and I was good to go on a Friday at 4:00 before the Labor Day weekend, I would have had to wait until Tuesday if Jeff had not came back and fixed it for me. My son was so excited that it was fixed and we did not have to replace the phone and loose all his gaming data. Thank you Jeff for such good service, I will be recommending him to all my family and friends. read more

Kudos for Will!!! (and no raspberries?!) We have an iPad 2 and 2 iKids... Needless to say the inevitable happened, dropped electronic. The screen cracked in too many places to count, not to mention the casing had a couple of pretty nasty dents. Will was courteous, professional, and most importantly, PATIENT and TIMELY!!! He took the extra care to explain the process, expected repairs and quote. He arrived on time as he stated and delivered the "end result" 30 minutes early. All in all, a hassle-free experience!!! I will definitely be recommending Will, and iCracked, if anyone I know has an iOS device in need of some TLC! read more

Monte Hudson is AMAZING! I cracked my iPhone 4s screen yesterday for the first time and went into freakout mode real fast. I had never heard of iCracked before but it was the first thing that came up on Google. I set up an appointment online and it was super easy. We met at Starbucks and he fixed my phone in less than an hour! iCracked will be the first place i turn when i brake any of my devices from now on! The service was great and Monte knew exactly what he was doing. I would refer ANYONE and EVERYONE to this company! read more

I cracked my screen at 9pm on a Saturday night. I found iCracked online and filled out the information. Within 5 minutes I had a text and call from Monte. He met me at a Starbucks at 9:30pm and had my phone fixed by 10pm. He was very professional and prompt to fix my phone so late on a Saturday night. I would refer everyone I know (and everyone I don't) to him and iCracked. The new screen comes with a screen protector already on it too. Big bonus to an already seamless experience. Great job to Monte and a huge thank you! read more

The speaker in my phone went out. I texted Eric and he had a new speaker and was able to meet up with me almost immediately. When he came over to my house, he was very polite and knowledgeable. After he installed the new speaker, he tested it and it still wasn't working! After cleaning out the speaker cover and some quick trouble shooting, he realized there was one more thing it could be. He pulled out another part, installed my old speaker back in, and it worked great! It was the easiest repair that I've ever had done! read more

Well....sadly, while walking my dog and surfing instagram on my phone I destroyed the screen on my iPhone 5. Did I worry? No, just called up iCracked. Monte came over and in about 20 minutes I was good to go again. Again, he came to my house (my husband was home, but now that I know him he could come over anytime). On MY schedule. On a SUNDAY! This is one company I have had 100% great service with with, now two times! People....this is service! Thanks iCracked, and keep it up Monte! read more

I would highly recommend Monte to anyone in need of a repair. I had a lot of trouble finding anyone willing to try and fix my ITouch Gen 3 because it is so old but up until I cracked the screen, it worked great and I really didn't want to spend 250 to get a comparable replacement. Monte met me at a location very convenient to me and was able to complete the repair much quicker than I expected for a reasonable cost. My ancient ITouch is once again working like a champ and I'm very happy. read more

Service was extremely fast and the work was quality. I would highly recommend calling Adam Felix and letting him fix your phone. It was as good as new when he was done with it and it even come with a protective screen that you can leave on for as long as you want. He followed up and made sure everything was working properly which really shows his professionalism and care. If you need any help or fix for your iPhone be sure to make Icracked your first call..and ask for Adam! read more

My daughter broke my iPhone 6plus screen by dropping it on the pavement. Just as I was about to freak out, I remembered that there are services that handle these types of predicaments. I did some research and decided to call icracked! It took Hunter less than an hour to get to my house and just under 15 minutes to make my iPhone like new! He even put a glass screen protector on it. Broken iPhone at 10am, fixed iPhone by noon. Hunter is now in my contact list. Enough said! read more

I drop tested my iphone 4 and the screens certainly break. Brian met me wherever it was convenient, fixed it, and I was off and running. He was professional, brought his toolkit and detailed instructions, and wore ifixit on his chest... literally. The work comes with a warranty and no need to worry about privacy - he never gets access to your phone data. $89 for instant new screen glass rather than a whole lot more for a new phone or sketchy ebay phone. read more

Seriously, this is the most incredible service I've ever received. I dropped my phone, messaged iCracked, and someone met me a couple hours later (on my own schedule). Kelvin took about 15 minutes to fix my phone, and gave me a screen protector. $115. My other option would have been paying apple massive amounts of money for the same service that would have taken at least a week or buying an entirely new phone. Y'all saved me! Thank you! Seriously. read more