Renee is amazing. She has never failed me when dealing with multiple storage units from my mother's…read morehoarding. It has taken us years to go through and sell or donate stuff. Renee has always assisted as we've needed additional units or access to the moving truck. She remembers us and our situation. She always greets with a smile. We will continue to do business with this facility, in large part, due to the wonderful customer service she provides! Thank you Renee!!!

From the owner: Temperature controlled facilities with access to a real human when needed. read more

I couldn't ask for more. Perfect job.They did every thing I asked for and were carful with my…read morebelongings. I would not hesitate to use them again.

If I could give no stars, I would . Ryan is extremely rude. They booked with me then call back to…read morecancel then I give them a call back before 3 o'clock to confirm after they had already canceled. I spoke with Ryan and he hung up in my face. His customer service skills are terrible. I was extremely inconvenience and they are very unprofessional.

With more than 45 years in construction, Iv'e come to expect to be let down in one way or another…read morewhen doing business with my vendors, subs, etc. I just completed my first transaction with DFW Capsule and they met everyone of my expections. It was pretty simple, they told me in some detail how things were going to go and then they proceeded to do exactly what they promised, when they promised it. The delivery and pickup driver (Matt) was awesome. He carefully manuvered the POD into a tight space and exercised the same carefulness when he picked it up. Way to go! PS, good quality, clean POD!

I used one of their capsules during the reconstruction of our master bathroom, and master bedroom…read more The unit arrived when requested, and was placed without issue. It was neat and clean when it arrived. No dings or scrapes on the exterior so it look neat and tidy in our driveway. The interior was very clean. I appreciated that it was an all metal construction so i was not concerned about nefarious people cutting through fabric /plastic sides as other options had. My lock fit fine in their door, and the for had latches to hold them open while we loaded. They picked up on the day we requested without issue.