Ty and Charlie are magicians. Their attention to detail is truly exceptional. My vehicle had tree…read moresap drips and surface blemishes that I thought would be impossible to remove. But when they finished, the car looked showroom-new. Every inch of the car was meticulously cleaned, with no trace of dirt, streaks left behind. Their work goes well beyond standard detailing; it's restoration-level quality. Highly professional as well, excellent communicators, personable, thorough, and worth every penny.

We inherited a car that was in a pretty dirty state and Ty was up for the challenge and able to get…read morethe car looking better than we possibly could imagine! We can't believe it's the same car! He is very professional, communicative and a pleasure to work with! His services are competitively priced. I highly recommend Ty at Wash & Roll Mobile Detailing!

I never thought my tan carpets would ever be clean again and only wanted them to be not disgusting…read more There was hot chocolate and mud ground in and an added bonus a full bowl of chicken soup poured out on carpet in trunk.For $100 Angelo (owner) spent 3 1/2 hours and did in/out side and the car looks and smells like new!An acquaintance said she pays $300 ( ridiculous) to get hers done for same results.

I got my SUV detailed here and my car looked brand new inside and out!! They did a great job and…read moredidn't miss any nook or cranny! Very decent pricing for the quality of service! Did take a longer than expected but they got it done in time for my schedule needs!

My Sister highly recommended them to have my Jeep interior detailed, so I decided to try Ramos…read moreDetailing. I am so glad that I did! They are amazing! They are not only professional and kind...their attention to detail is unmatched! I will for sure be a repeat customer for years to come!

I had an absolutely horrible experience with this company. On March 13, I called to make an…read moreappointment for auto detailing. I spoke with Josh, president and owner of the company, and we were about to confirm an appointment for the following weekend when we got disconnected. I tried calling back multiple times, but I got no answer. So I tried texting to confirm the appointment for March 19, and I received a return text from Josh confirming that date. Then on March 14, I received a text message from Josh saying Saturday was not good after all and could I do either Thursday or Friday. He said he was "open all day and evening both days." I responded that I could do Thursday, anytime 5:30 or later. I never heard back, so on Thursday morning sent a text message to confirm; he texted back saying that that afternoon wouldn't work because there was a chance of rain. Fine. So we rescheduled for Tuesday, March 22 at 5:30pm. I left work early on March 22 to make the appointment; at 5:40 there's no sign of Josh. At 5:56, he calls me saying that one of his employees was in an accident with one of his trucks and the police called him and he was in West Springfield dealing with it. He was really apologetic, he assured me that this was not the norm for him, and told me he would make it up to me by doing extra detailing on my car.. I felt bad for him, and I told him "no problem, these things happen." We made an appointment for Thursday, March 24 at 4:30 p.m. (I told him I would leave work extra early because he had indicated it would be difficult for him to complete the job before dark). So Thursday afternoon I leave work, and as I'm leaving I see a text message from Josh that says, "I have bad news we had to cut Groupon off for pretty much lying and robbing us blind I can honor the sale price of 109 but can't redeem Groupon vouchers anymore." (I had a Groupon for the service). Since I was already on my way home, I figured I would just wait until Josh arrived at my house to discuss the Groupon/payment issue. 4:30 comes and goes, no Josh. I wait about ten minutes, still nothing, so I call to find out what's going on. He says that he's not honoring Groupon vouchers due to a dispute he has with Groupon; I suggested to him that if he has a problem with Groupon, or if he felt Groupon had misrepresented something to him, that's between him and Groupon. He continued to complain about Groupon and was adamant that he would not honor the Groupon voucher, so I asked if he could come do an interior-only detail for a discounted cash price (in light of the fact that the Groupon had already been purchased months ago). He said he would do that, but he was at a relative's house in East Longmeadow and would come over as soon as he could. I asked why he was in East Longmeadow at 4:45 when we had a 4:30 appointment in Springfield. Basically, he had unilaterally - and without telling me - decided to cancel our appointment due to the Groupon issue. But since I really wanted to get my car detailed, I said fine, please come over as soon as you can. He said he would, and told me he would call when he was on his way. And I waited around the entire evening, and....he never showed up. Nor did he even text or call to let me know he wasn't coming. In fact, I still haven't heard from him. Frustrated by this experience, I posted the following review on the business' Facebook page, which solicits reviews: "Awful customer service. Josh may do a good job on auto detailing, but I wouldn't know since I can't get him to show up for an appointment. There have been multiple last-minute reschedules and then last night just a complete no-show, without even a text or phone call to let me know he wasn't coming. I'll be taking my business elsewhere." A few days after posting my review, I received a message from Facebook stating that Facebook removed my post because it didn't follow Facebook's community standards. I don't see how that review was objectionable in any way, but I suspect Josh reported the review to Facebook and asked for it to be removed. So I decided to post a more complete review here where the company's owner won't be able to censor me.

Justin did a phenomenal job. He comes right to your house. He worked all day for hours on both of…read moreour cars and by the end the cars looked better than when we bought them. He got in every crack and crevice cleaning all the dirt. He is exceptionally detail oriented. I would highly recommend!

From the owner: Fulfilling all of your auto detailing needs right in your own driveway contact me today to set up…read moreyour FREE quote

Why can't I get intouch not even email. Still being charged place is closed no phone numbers are…read moreworking and I called this number that's on here 203-4378123 guy says wrong numbe. We all need answers

I have been trying to cancel my pass for 6 weeks. There was a website to email for people having…read moreproblems and I have sent 3 requests and no response. They have closed the one by me and say to use the one 4 miles away from me

Was looking for a local car wash; this is a Good value for exterior wash; nice to have a clean car…read moreagain after moving into the State of MA. Thanks; will be back again to rid car of the area's construction dust and dirt.

I have visited this car was once or twice, i am pretty impressed with the way that my truck comes…read moreout when its done. The one problem i have with them is when they use that industrial looking broom across my paint right before it goes in. I always tell them to hold that! :)