Hired Certified Restoration & Squeaky Peak last spring to clean my fence, and it turned out…read morebeautifully! Great service by the gentlemen cleaning, and they brought years of grime off the fence to make it look brand new! Very happy with my service from them, definitely recommend them and will go to them for any other cleaning needs! Very happy with the service provided!

We hired Certified Restoration after a leaky dishwasher ruined all of our flooring. They came out…read moreand told us that they would be a mediator for us for our insurance company and that they would take care of the ruined flooring. They also told us the would help us coordinate all of the repairs needed with our insurance company. When Certified Restoration came out to our house to remove the flooring they damaged a closet door and poked a hole in the ceiling of our garage. The damaged door was noticed immediately and pointed out to them. Photos of the damage were taken as well. However, the ceiling in the garage was not noticed until the next day. When we asked what would be done about the damage to the house, they told us that they didn't damage anything. They did finally admit to damaging the door and offered to fix it, but they refused to fix the hole in my garage ceiling. After they had gathered their equipment, they told us they would be in touch with us in the next few days regarding next steps. After we failed to here back from Certified Restoration, we actually got in touch with the flooring people ourselves. After a week or so of working with the flooring people and the insurance company ourselves, we finally contacted them about our damage door to determine what they planned to do about it. Larry finally reached out to us and told us that they didn't break anything, and refused to fix our door until we provided them with the photographic evidence of their damage. Larry's solution to his company's error was that we fix the damage ourselves (an expense of $600.00) and he would waive the $250.00 visit fee. This is a fee that he claimed the insurance company didn't cover (they did cover it). Obviously we declined this offer. Larry took the door with him and said he would fix it and bring it back. We didn't hear from him for over a week. When Larry finally returned the door to us he was extremely rude to my husband, used foul language towards my husband and implied that he was a liar. He told him that our home was crappy and all of our belongings were crappy and that's why the door broke. He then brought up the $250 visit fee again. I asked if he had run it through the insurance company and to provide me with their denial, because he had told my husband that he had ran it. He then told me that my "husband says a lot of things." I eventually had to go to my insurance company myself to find out that it was denied because he had coded it incorrectly. I am now finished with this company, and they have been paid in full. I want to warn others of what they are getting into.