I had the displeasure of seeing her in VIP (urgent care on ventura in Tarzana) Rude, unpleasant, not answering questions, has no time, and no patience to me as a patient. Did not introduce herself, no greetings coming or going. read more

Horrible care. She only speaks to the patient through nurses. She doesn't take the patients feelings or information into consideration. Lies about what meds she is going to order then completely disappears. Don't be fooled by her she isn't looking out for your best interest. read more

As the name suggests, it seems to me that "VIP Urgent Care" is meant for the "Very Important People" and not the average folks. A Care Center where you have a doctor like Dr. Srinivasa who seems to discriminate patients as can be seen from the 50-50 "hate- love" rating pattern. read more

The doctor took a great deal of time with me and answered all my questions. She was knowledgeable, friendly and made me feel like I was receiving great care. Nurses and admins were all a pleasure as well. read more

Thank you for doctoring our father in an excellent manner. We appreciate all you did for his health and our sanity during this crazy covid time. You went over and beyond for us and we are so thankful. Gabriel Cedillo and family. read more

extremely judge-mental and over the top . most of the other yelp reviews with 4 or less stars tells exactly what the problem is . example of judge mental : just coz i am from india does not mean that i keep eating curry all day. or that my food intake is only some butter and oil all the time . went for a physical exam but my grad school medical center nurse practitioner were better than this . read more

Worst Dr ever... Went in with a sinus infection. Was examined real quick and prescribed antibiotics. We talked about the weather and how the temperature has been fluctuating and how the winds have been so heavy. We talked about how I work outside all day and that the weather would not be good for my infection. I Needed a note for work for two day to get better and she would not write me one. She said I was not contagious and that I could return to work. (Even though she stated that the weather could make it worse). This made no sense to me at all... First sinus infections are contagious and second why would I go work outside all day when it could hinder me from getting better quickly. Well thanks to her I will be going back to work sick and hopefully don't give it to any of my coworkers. If I do I will be sure to give them her number so they can thank her!!! Went back in to talk to the Dr and was told that if I needed another day off I would have to come in for another visit. Sounds to me like they are trying to make more money and not really caring for the patients. I will NEVER be back to this Dr read more

I work locally and needed a doctor. I haven't had the best luck with any doctors in the area. But I got a recommendation for Dr. Srinivasa. She's really wonderful. Listens and is quite attentive. She's doesn't question anything I say and listens when I'm describing symptoms and she believes me. I've been in and out of this office quite frequently since making her my primary care physician so I'm surprised to see that there are so many poor reviews for her staff as I have had no issues with them at all. If anything they've been just as wonderful as the doctor herself. The office is small but clean. The nurses are wonderful as is the front staff. I'd gladly recommend her to anyone who was looking for a great doctor. Getting into the office is fairly easy once established & any last minute same dat appointments I've needed have been easy to acquire as well. (just make sure to call first thing in the morning) Pro-tip: be polite, even if you're frustrated. A lot of the time you're issues have to do with you're insurance and not the staff. (The only times I've seen anything in regards to an issue are the entitled attitude of the patients, but that goes with much of this area.) read more

Dr. Srinivasa was an exemplary listener ... I felt "heard" ... and I sincerely appreciated her focused compassion. I also appreciated her boldness in taking my concerns seriously and being willing to pursue finding out what is causing my underlying health challenges. I'm looking forward to having help to get to the bottom of the problem! I have been around MANY in the medical field in my life due to not only my own healthy challenges but having a premature son in the hospital for 15 months and then home on a respirator, a husband who was in a plane crash and had a broken back, parents and a brother who have been in the hospital for several months collectively with heart issues (and I was an on-site advocate). I have been around the block many times with medical personnel and I can spot talent and giftedness (and I can spot easily "non talent ... change your profession!"). Dr Srinivasa has a gift, I felt truly cared about as a patient and heard ... and she is very competent. That combination of gifts in a doctor doesn't come around every time or very often. I recommend her! :) read more

Dr. Srinivasa herself is very good, and the appointments with her are pleasant. Also, her nurses are very nice. However, her front desk staff is extremely disorganized and slightly incompetent. They never call you back when they say they will with a follow up, and when you call them expect to wait on hold for 10 minutes. Also, you'll be lucky if they call you with an appointment reminder. They're also pretty rude and sassy if you challenge (no matter how polite you are) anything they say -- even if they contradict themselves or another staff member. I'm cringing as I write this because I really like Dr. Srinivasa, but dealing with her staff is unnecessarily frustrating and I'm starting to think that it may not be worth it :( read more

Signed up for Anthem Blue Cross HMO because I was familiar with Dr. Srinivasa and was told she would be my primary care physician. Went to make an appointment and was told she does not take new patients. Feels like a classic bait and switch. I should have kept my PPO. Now I'm stuck with this horrible HMO office for the next year. read more

Hello Everyone ... I feel as though, one really gets to know someone, by being around them often and / or a long period of time. I have been around Dr. Srinivasa for 4 years, I have gotten to know her over the last four years faily well. I have learned that she really cares for her patients, she is very knowledgeable. She follows up over and over on a situation or a particular patient, that may need a little more TLC. I have seen that she does not rush through her patients visits, and she also seems to be protective over them. This means that if the member liaison needs to speak with the patient for something, and perhaps the patient does not feel well that particular day, then the liaison cannot talk to the patient, because that would NoT be in the best interest of the patient. I would see Dr. Srinivasa anytime, or night, and I would trust her with my children as well. read more

Dr Srinivasa has been my primary Dr for more than 10 years. I could not imagine going to another Dr. Dr Srinivasa has always been very helpful professional knowledgeable who will take the time to listens to all my needs with caring advise. read more

I went to see Dr Srinivasa several times when I lived in Thousand Oaks. She had absolutely no bedside manner. She ordered tests without my consent as part of my routine exam. My insurance did not pay and I was stuck with the bill. She would not return the many messages I left her. She did not even have her staff return my calls. If you want a Dr that cares more about you than her bottom line go elsewhere. read more

I've been seeing Dr Srinivasa for over 20 years. She doesn't rush and truly cares about her patients I would give 5 stars except the front office is consistently horrible when it comes to calling in meds, sending orders etc I always know check ahead Otherwise I highly recommend read more

At first really liked this doctor. She has a great bedside manner and seems to genuinely care, but in the end it didn't really seem to translate to the level of care I was hoping for. Not very communicative, would deny a prescription refill and no one would contact you. You'd call no one would get back to you. Just ended up feeling like a customer more than a patient and not a very well taken care of customer at that. You can do better. read more

Dr. Srinivasa is fine. Not the best, but definitely not the worst doctor. My low rating is due to the staff at her office. I called several times to find out if my prescription could be renewed, and every time I was told that they would call me back, which never happened. This was for medication that I need TO STAY ALIVE. I communicated that over the phone, but no one seemed particularly concerned. After three weeks of phone calls, I decided to change my primary care provider. Haven't felt a smidgen of regret since. read more

While back visiting the area on business I had serious back pain and she ordered an MRI on a friday knowing that in 11 days I had to fly out of the country. She got the results of that MRI the same friday. She said if the results needed serious action she would call me that day, and started me on another course of treatment. On Tuesday the other course of treatment wasn't working so I called back to tell them I was still in extreme pain, no call back. Called back Wednesday, no call back. Called back Thursday and No call back. Called back Friday demanded to hold until i spoke with her, then she tells me I need surgery! She wouldn't prescribe any pain medication at all as she said they were all too dangerous, which is code for I dont care how much pain your in i dont want to get sued. I cant describe how horrible the experience was and If i had the money and time i would sue her in a hart beat! literally an urgent care would give better service. btw this is the first time i have EVER taken time to post any response or review any service or product online. I will also be posting this review to healthgrades.com read more

If I could give zero stars I would. This Dr treats her staff horribly I have witnessed things that I won't repeat. She also seems to care more about her clothes and body then she does about her patients. Beware of this doctor. read more

I also wanted to like this dr but I had an ultrasound and she never followed up with the results and even though they were not "remarkable" I still should've been made to know this. Also, she didn't lay a finger on me during the exam and my chief complaint is acute abdominal and bladder pain. She gave me her thoughts about what it could be and I do think she's right on the money but not calling back a type 1 diabetic patient with test results and follow up is not at all what I'm looking for. Very smart woman, very poor follow up. read more

I have been to see Dr. Srinivasa twice now for an upper-respiratory infection. I am hereby appointing her as my primary care dr. going forward. She is extremely knowledgeable and has an excellent bedside manner. She is genuinely interested in my health & well being and is not in a rush. I would highly recommend her t my family & friends. read more

Dr. Srinivasa was amazing. I had her years ago and she actually found a small spot of melanoma on me that could have been deadly. She was thorough in all my other issues and very competent. She left my insurance plan and I missed her terribly. She came back and my husband was able to see her at his office. She helped him considerably with his bad back and took care of him with his blood pressure problems. I don't know why she would get a bad review from others. No matter what I went to her for, she handled it well. read more

Dr. Srinivasa was ok. The problem is her staff. Unfortunately, you can't get to her unless you deal with the WORST front office. I went in with a horrible flu. Took the flu test and was told she would call in 2-3 days with results. When I didn't hear anything I assumed it was negative. 15 days later they called to let me know I had tested positive for Swine Flu. Great! I was at work on day 4 thinking it was no big deal. I'm still waiting for my blood test results that I paid big bucks for. Well it has only been 2 months. When I called for an appointment to review them I was told she could see me in 4 weeks. No thank you. read more

Dr. Srinivasa is the most thorough doctor I have been treated by. I was misdiagnosed by the ER and did not get better. Dr. Srinivasa corrected the diagnosis and treated me appropriately. She has a great bedside manner and never rushed me like so many others. read more

Dr. Srinivasa and her staffs are extremely rude and hostile. Dr. failed to follow up with my X-ray and lab results. Refused to put in a necessary medical authorization thru my insurance. I was unable to contact them directly because I always get their voicemail, which is "full"during working hours. Don't expect any treatments from her. No after hours doctor are available to patients, in urgent situation. Note: Dr. also work at other locations, Los Robles Regional Hospital, Thousand Oaks, and Simi Valley. Only go there if you want to shorten your life expectancy, look at others reviews and you will understand why. Luckily, I took matters in my own hand and found another doctor. read more

Front office is incompetent. Have waited three weeks for med refill, 2 weeks for referral. Dr is nice but I will NEVER go back there!

My visit with Dr. Srinivasa was pleasent enough. She order tests and said she call me Thursday or no later than Friday with the results. Friday, no call so I called the office. The woman who answered said she'd check on what was happening and call me back. Monday still no call back so I called again and was told my results were in the Dr. call back box and she would call me today or tomorrow. I called again Wednesday and said I didn't understand the problem with getting test results or atleast a call back. I went to the office Friday a week after the doctor had promised to call me and asked for my test results and went to another doctor. I never got a call or an explaination or an apoloy from Dr Srinivasa or her staff. read more

I was very hopeful that I had found a great dr. to work with after my first visit. Dr. Srinivasa was easy to talk to and she seemed to genuinely care for me as an individual. I have since found that when I need her she is not there. She does not call in prescriptions and she does not call back concerning lab results. Phone call prompts did remedy the prescription neglect after some degree of frustration, however the lack of communication regarding follow-up lab results for a very painful medical condition is inexcusable. I have since transferred my records and am working with someone new who is a great Dr. and is also responsive to my medical situation. read more

I have no idea what was going on with the previous reviewer. Maybe she had to pay for a diagnostic test and didn't like that. I have found Dr. Srinivasa to be charming, competent and motivating. She listens well, is open to suggestions from patients and employs both traditional and alternative methods of treatment as appropriate. I have recommended her to both friends and family and they are uniformly pleased and impressed. I was recommended to her by Los Robles Hospital several years ago and I remain a patient. In fact I just made an appointment for next week. I am in the health industry myself and feel that she is one of the best physicians in the area. read more

The service of the receptionist is really poor! waste lots of my time. I'm thinking to change doctor.

I saw Dr. Srinivasa for the first time earlier this year for a post-menopausal issue that potentially required quick attention. My GYN had retired, and no UCLA doctor (MPI Insurance preferred) could squeeze me in for nearly two months. My previous doctor, who shares an office with Dr. S., has roughly a two-month waiting list for appointments since joining Lakeside. Dr. S. was able to see me the following day. I really liked her straight talk and she ordered the necessary tests. She heard everything I said, and I did not feel rushed, as I've come to feel with the other doctor in that office (too bad, because she's a good doctor, too). She called me on the first business day after my tests to give me the good results! She is honest in her referrals - letting you know why she is (or in my case is not) referring you to a particular specialist. This doctor is highly competent and very experienced. I never cared for the front office staff when they were located on Haaland Dr. And like many others, I didn't get a call back last year from the other doctor after I observed she forgot to mark a box on the bloodwork order for over a week. And I don't like the way Lakeside runs this clinic at all ( 0 stars for that )! But I will give Dr. Srinivasa, as a stand alone, 5 stars. read more

if you don't care about patient care, dignity, or ethics, this is the doctor for you. she treats her staff horribly and sees you for not even 2 minutes! she never even put a stethescope to my chest when i told her i felt my heart was racing and had shortness of breath read more

Dr. Srinivasa is the best doctor I've ever been to. Not only is she kind, patient and sensitive, but she and her staff are hardworking. You all have no idea what Dr. Srinivasa and her office have been through. Despite all the hardships they have endured, they manage to treat people with quality care. Her partner, Dr. Kornder, is excellent as well. Both doctors complement each other and provide for all their patients excellently. I know several, and I mean SEVERAL people who have enjoyed having her as a doctor, including several well known celebrities. I have nothing bad to say about Dr. Srinivasa and her partner. read more

Dr. Srinivasa has been my doctor for probably ten years.She has always treated me with complete respect. I have never felt like an anonymous patient. I have had appointments with physicians who never looked me in the eye, looked only at my file and then firmly closed the file to indicate the end of the office visit. Dr. Srinivasa has never hurried me through an appointment; she has always treated me with respect. Her medical expertise is absolutely unquestioned. She correctly diagnosed a condition I was suffering from and prescribed the correct treatment. She has made several excellent referrals to specialists. I trust her with my life. My daughter and my new husband are both patients of hers. I recommend her to every woman I know. My only critique is that sometimes I have to wait a long time in the waiting room before I get in to see her. I figure it's worth it. Excellent doctor, highly recommended! read more