Excellent experience. She was incredibly responsive and flexible, and I'd happily work with her…read moreagain.

Great experience. Showed up on time .. got done what we needed. Great price. Will use again !read more

Thank you Ana for accommodating us at such short notice for notarizing our time sensitive document…read more Your attention to detail and efficiency are greatly appreciated.

Thank you Ana for your notary service yesterday. Ana you were responsive, professional and most…read moreimportantly kind and patient with us when my husband was running a few minutes late. You made it so easy for us by coming to my home in the evening. If anyone ever asks for a notary you'll be who I recommend! THANK YOU!

Great service, appreciate the flexibility in scheduling and at a great price point. So happy I…read morefound someone local!

Great service - timely- very pleasant and helpful - knowledgeable - very professional. Great price…read more All good.

Always the place we go to get all of our Notary needs done. They are always so nice and personable…read more and make sure I get out of there quickly. Deanna Meyer

Horrible customer service. I just had a question about my amazon return. No they don't take a QR…read morecode to return to Amazon. And the lady couldn't take a second from talking to a customer and coworkers to just answer a simple question. There was more staff too. All just talking while customers waited in line.

Went here for a livescan and walked right in, greeted right away and was shown the process for the…read morelivescan. I was given the fee upfront and the process was explained to me before we began. I appreciated knowing the entire process, because there were no questions on my part as the lady explained everything perfectly. The employer already received the livescan and I am about to start my new job. Will definitely be back!

So helpful! It made my day!! And thank you for taking my…read morepictures for my passport and for all the details.

Great service and fair prices. I highly recommend their services, arrived on time and very…read moreprofessional and friendly.

It was a last minute notarized letter I need but Rachael had great responding time, great price,…read moreSuper friendly and very Professional.

Isabelle is Amazing! She is always so polite, kind & helpful. And, this store is great! I've been…read morecoming here for years and usually stop in about twice a week. I always get great, friendly service.

I printed a UPS shipping label at home and came in simply to drop off my package. I was surprised…read moreand frustrated when I was told I would have to pay for a UPS envelope, even though I receive UPS envelopes for free through my business account. We primarily use UPS for all of our business shipping, so this experience was especially disappointing. I understand that there may be policies regarding packaging, but charging a business customer for an envelope that is provided free through our account seems unnecessary and frustrating. I hope UPS can do a better job of recognizing and accommodating its business customers.

After a few recent experiences, I HIGHLY COMPLIMENT the young man, black curly hair, both times…read more(SEP 2026) who took care of me as he was manning cash register closest to door--seemingly getting 95% of the work done there for lines of us customers. He COULD NOT BE BETTER. For the record: he is NOT a relative. Not a buddy. Never saw him before in my life. Also, I and I bet MOST of us standing in those LINES, have a particular dislike for a business that's related to DEADLINE-meeting for BUSY people. Furthermore, it's particularly negative when there's anyone OTHER than THIS FELLOW working as fast, efficiently as possible. Regrettably, in more than one visit, in contrast to this TERRIFIC GUY, there is what appears to be the older, lady, owner-acting person? ?? On more than one visit, she could have shifted into ?? HIGH gear (instead of ?? low or parked) and gotten things MOVING by tending to LONG LINEs. Instead, she sauntered around as if ?? ...... you get the picture. Maybe her and others' inadequacy was in particular, STARK CONTRAST to this young man; HE was EAGER to get customers DONE and OUT O' THERE ASAP. So thank you to the young man. Others ? There ARE other UPS places--CLOSER than this; if THAT GUY ever goes, you won't see us there again. Efficient, knowledgeable, bright, quick, hopefully remembering his name correctly--Fernando? Good luck and THANKS to him !!!

Poor Customer service (Chide) I had an extremely…read morefrustrating experience with UPS customer service (chide) on Thursday, September 3rd around 12:55pm. We had a family member overnight our vehicle tags to us because we needed them urgently to avoid having our car towed. We paid $177 for the shipment to be delivered to Las Vegas, NV, only for the shipment to have the destination entered incorrectly as Las Vegas, NM (New Mexico). The sender's address was also entered incorrectly. When we called customer service to figure out what could be done once the package was returned, we simply asked if it could be sent to the correct address. We were told that we would have to come in and confirm the information ourselves, which makes absolutely no sense considering I am physically in Las Vegas, Nevada, and the package was supposed to be delivered here in the first place. What made the situation even worse was the customer service representative's attitude. Instead of trying to help us find a solution, she was hostile, argumentative, and repeatedly talked over me and cut me off. We were not calling to argue about whose fault the mistake was--we just wanted to know what could be done to fix the situation. The phone connection was also cutting out repeatedly, so we called from two different phones to make sure the issue wasn't on our end. When we mentioned the poor connection to the representative, she became defensive rather than simply acknowledging the issue and trying to continue the conversation. Mistakes happen. What matters is how a company handles those mistakes and treats its customers afterward. We paid $177 for an urgent shipment and were left feeling like we were the problem for asking UPS to help resolve an issue with the delivery information. I would strongly recommend improving the customer service training, especially when it comes to listening to customers, not interrupting them, and focusing on solutions instead of arguing. Please review the phone call so you can see how hostile she was being Update to owner response:‼I understand your explanation, but it's being made to seem like I didn't give the store an opportunity to resolve this. The first lady I spoke with, who recommended contacting UPS, was nice and helpful. I'm referring to the second time I called, when a different associate was extremely rude and argumentative. She told me there was nothing they could do and that we would have to pay for overnight shipping again. I even said I didn't want to argue or go back and forth, but she continued cutting me off. I would encourage you to review that recorded call because it will speak for itself. We're not even asking for overnight shipping at this point--we just need the package delivered to the correct address. If the store is willing to resolve this, I will gladly take down my review. I don't like leaving one-star reviews; I only do that when I feel I've been genuinely wronged. If we cannot come to a resolution, unfortunately, that's a lot of money spent on a service we did not receive, along with the way I was treated, and I will have to contact the BBB

I've used them for a few things, and have had good experiences there. It seems like UPS delivers to…read morethem at about 1pm (?), yet delivers to my house at 4pm about a mile away, and I used to go to work at 2pm, so that gave me a way to not have my deliveries sitting in front of my door for 6-8 hours before I got home. Used them as a notary a few times - all good there. Also wanted to mail a front door mat with picture of her pooch to mom, and they made it easy with a cylinder mailing tube. If you need what they do, they're a good local option.

My fiancé had opened up this mail box for his Buisness, I just moved in with him, so…read morehe added me and my Buisness to the mail box, I should had know from day one when it was a hassle to just add me to it!! I was also told I could not receive mail under my shortened name since it's not my legal name, even though I have been receiving mail from USP and UPSB all my life ‍‍. I had placed an order for some office supplies, which they declined!! And returned to sender, I assumed It was because I was new and they didn't know my name yet, so I placed the order again ! Now in desperate need of supplies, I was so desperate I had to run to Staples to get a few things to hold me until my new shipment arrived, with my disbelief!! They returned that shipment AGAIN!! When I confronted them, their response was, basically the mail boxes are only for mail not large shipments , and they only receive shipments from certain truck companies ‍‍. They did not even have the courtesy to call us and notify us!! Now I'm needing to change my forwarding address again, paying the post office again because of their incompetence. They have caused me loss of time, money and agitation. Thank goodness our rental is up next month. We will not renew!! Bad service, poor attitude, hours suck. Oh and don't forget your key They won't give you your mail even if you have your ID. That's just pure laziness. I would never recommend this place! I give them 0 stars if I could!! Do yourself a favor and get a UPS BOX I regret not doing so in the first place.

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

I was able to get photos copies very fast and easy. The costumer service is the best.read more