I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.

Customer service here is fantastic. They were honest with me regarding the repairs my vehicle…read moreneeded.

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Attention Soldiers, Today I discovered a new owner has taken over a previous business. Red is a…read moreMarine Veteran bringing his skills his team for your mechanical needs. I needed an oil change, Done. Let's welcome this devil Dog into the neighborhood as you welcome me and my shop, My Barber. Plan ahead, drop your vehicle off come to my shop get a haircut. You cant beat two birds with one stone. Deployments are happening your support is highly encourage. Thank You.

A local shop sent me the message "we are waiving the white flag on your truck"... "You'll have too…read moremuch money in this truck get out of it ASAP" Last resort I brought the truck to Red's. $172 later he had me back on the road. Relentless trouble-shooter, honest and trustworthy

Very fortunate to have found this place from a referral. Quality work, honest, don't overcharge and…read moreprofessional! After they fixed a problem with my son's truck that two other mechanics couldn't diagnose, we have brought three other family vehicles there for repairs, 100% satisfied!

I almost hate to leave this review as I don't want him to get too busy! (Appointment suggested.)…read moreAfter a couple of bad experiences in Fayetteville at a mechanic, heard about this place from a friend. Ever paid a mechanic MORE than what you're charged? We are so appreciative of his services and how much money he's saved us, that we did! This is based off several times taking my husband's truck to him for various things - big and small.

Don't go here. This guy called himself my "personal mechanic" & friend. He used charm, flirting…read moreand friendship to help me as a single parent buy an auction car for my daughter and agreed to repair it in safe and running condition. Instead he secretly got a 2nd car for himself and stole them both from me.

I had a Subaru Forester 2014 2.5L and pretty much every mechanic and transmission shop tell me they…read morewouldn't touch a CVT. I needed a valve body replacement and he purchased the part from Subaru directly (OEM). Jae was reasonable and knowledgeable; completed the work from a house visit. I give this guy 5 stars because since purchase of my vehicle, I have never heard her idle so quietly.

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

Just moved here - looking for a repair shop that did oil changes- I was very impressed with the…read moreservice, and how customers of all kinda were treated. I'll be back!!

Folks were cool and informative about my check engine light issue. Brought my truck in around 10…read moreAM. Had everything fixed and ready to go same day before they closed.