I waited for over 2 hours to get tires put on. Then at closing time the guy said they wouldn't get…read morethem done! He was very rude about it also.

Went there to get a used tire for my truck spare. I upgraded to larger tires and didn't want to pay…read morefor a new spare...so thought this was a good idea. Went there and picked out what I thought was a decent tire for 50 bucks. I was having this put on in St. Louis when I got my new tires put on. After I paid and before leaving I noticed the rubber around the rim area was damaged and decided that I did not want to get a used tire. I pointed out the damaged area and said I want my money back. I explained I am getting this put on in St. Louis and if there is an issue as it is damaged, I'm out the money. They would not refund my money. First they told me you can't get a refund...and I was like I have not left the shop. The tire is right there. They then said that they don't know how to do a refund and I have to pick a different used tire. I was like no I want a refund, I don't want a used tire as they seem damaged. They called the owner and then told me nope no refund pick a different tire. Well I picked what looked like the best one(only had 2 left to pick from for the size) and was like this is not ok. So had my new tires put on in STL and they guy at Walmart said I can't put this on your car/spare as it is dry rotted and not a viable tire. So 50 bucks for a tire I did not want because they wouldn't give me a refund and it's a dry rotted tire. Will be going back to demand my money back again.

I was Scheduled for service this morning at 9 AM when I showed up at the place no one was there. I…read morecalled the number for the toll-free (answering service) and they told me that nobody was going to be there till 1030 am. I was traveling and needed the service quickly. All they had to do is say they could not do it and they had our number to let us know. Very poor unprofessional business.

The Bolivar, MO location is amazing! Professional, friendly, and efficient. I highly recommend…read moregiving Kent and the staff a try.

While traveling my boat trailer tire split. R&R was the closest to my location. I called them, they…read moregot a flat bed tow truck to me, loaded the trailer/boat onto the tow truck, got to R&R Tire. They had my size tire in stock. 45 minutes before they closed, they replaced both tires at an extremely fair price, excellent staff and service! Thanks R&R for taking care of me away from my business Mike's Auto Repair in Kansas City mo.

I went to this establishment with new 33" tires and was fully intent on buying a suspension lift…read morefollowing placement on my truck. I just wanted to see if they could place the tires (which were already mounted on wheels) on my truck. The older man came out and told me "those tires will NEVER fit on this truck. You're best off trying to get your money back for these wheels and tires." He barely even looked. I asked him if there were any lifts available for my older Ford Expedition (which I intended on acquiring anyway). He quickly looked and then proceeded to tell me that there is NO lift for this truck. I felt like I was dismissed. Maybe he thought that, because I was in an older inexpensive car, his time was too valuable for me. What he doesn't understand is that this truck was a farm truck that I was getting ready, and I have several other vehicles that I was interested in making additions to. I went to wal mart and they put the wheels/tires on with no problems at installation or thereafter. The lift kit just arrived and is being installed in Springfield. I will never go to this establishment again. I'll take all my business down south.

These guys have no idea what they are doing. They sell products that they do not know how to…read moreinstall, that they do not understand how they work and do not know options or add ons available for them. If you CAN understand Elmer Fudd at the front desk, good luck getting any info from him. They throw their hands up in the air at any issue that arises and the book doesn't explain. After half a day of trying to find a vibration in my front end, they drove it around front and said "I don't know" the second I got home, I pulled the front drive shaft and problem found. They sell an indexing ring that JH didn't know anything about. At that time, I also noticed that they didn't grease half of the new control arms or the new tie rod. They didn't measure ride height before they installed the lift so my truck was squatting. They didn't know they sold a 4" block option. You will have to call them at least three times to remind them to order the parts you needed in the first place, because twice isn't enough and they don't stock anything in the "shop." Oh, and the alignment place they use is the same thing. My toe was out one degree and six months and a dozen phone calls later, they still won't make anything right.

came out an replaced water pump on my truck. Was very quick knew what they were doing. Great prices!read more

From the owner: Advance Roadside Service is a dedicated provider of heavy duty roadside assistance and mobile…read moremechanic solutions throughout Springfield, St. Robert, Osage Beach, and surrounding Missouri communities. Built on hands-on experience and a commitment to reliability, the company focuses on delivering fast, efficient roadside assistance that keeps commercial vehicles operating safely and consistently.

Excellent service! Out my Jeep up and running! Honest and great at having work done when they said!read more

Honesty and fair work are not available here. You will not…read moreget a square deal. Ask around town before you come here. I wish I would have and I know better now. Hard lesson learned.