Quaint hotel on St. Charles perfect for what we need. One block from Columnes Hotel and not for from Magazine Street. Management, Jada and Staff are LA friendly. Just like friends. The hobby is beautiful with leather couch and chairs and antiques. Two amazing areas and tables and chairs outside for reading. Very nice Continental Breakfast, included. Good selections. Daily room cleaning. Parking behind locked gate, included in rate. That was a great help. Rooms are small, but darling. Entire property extremely well cared for. Met our needs and right on St. Charles. read more

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Mostly good; one notable exception. This hotel certainly had many good qualities. The lobby staff were very kind and accommodating, and the room was pleasant overall. The free parking and proximity to the St. Charles trolley line were very convenient, and there was always delicious citrus water available in the lobby (a very welcome sight after a day of walking through the oppressive New Orleans heat). Small things - an unplugged lamp, a warmish mini fridge, and a rather sparse "continental" breakfast dampened the experience slightly - but all this we could have easily overlooked in favor of the hotel's finer points. However, I was astounded by the cleaning staff's inexplicable habit of ignoring Do Not Disturb signs. Our stay was three nights (08/06/2026 - 08/09/2026). The first night, I was awoken by someone attempting to enter at a very early hour (thankfully, I had latched the door before going to sleep, and they soon gave up their attempt). The second morning, I awoke to what I assumed to be my husband slamming the door shut on his way down to breakfast. When he came up a few minutes later and I mentioned it to him, he informed me that he had left the room hours ago. I don't think I need to stress how invasive it felt to know a stranger had entered the room while I was intimately dressed and asleep. On the third morning, the day we were scheduled to check out at 11AM, we left the room early for a final walk around the neighborhood (the Do Not Disturb sign still firmly in place on the door handle, as it had been for the duration of our stay). When we returned, still well before our check-out time, we found the room totally turned over and in the process of being cleaned. The breakfast I had left on the counter for myself was thrown in the trash, and whatever items still remained in the room (we had preloaded the car with most of our luggage, thank goodness) were carelessly strewn about. Needless to say, it was quite a sour note on which to end our New Orleans trip. Despite the reasonably comfortable accommodations, I can't in good confidence recommend this hotel as a decent place to stay. While I would otherwise have given this hotel three or even four stars, the careless and intrusive behavior displayed by staff unfortunately makes such a rating impossible. I think this hotel certainly has the potential to improve, but serious policy/staff training changes would need to be implemented first. read more

Loved this centrally located hotel that is steps from the green street car stop that takes you right to the heart of the French Quarter. I appreciate the gated parking and the rooms are nicely appointed. There are 2 sinks in the room, but the beds are full sized instead of queens. That was the only downside. Otherwise very quiet location and breakfast is included. read more

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Im conflicted with my review. The staff and their accommodations were stellar and deserve 5 stars. However, the sinks were clogged and we were out of the room when maintenance came to fix it. When we returned we were met by the most disgusting remnants of whatever maintenance did. Although they left an apologetic note for destroying our toiletries, it didnt change the fact I still had to replace over $200 worth of styling tools and toiletries that were damaged beyond repair. Some sort of acid was splashed all over our items and when I attempted to clean them and try to use them they no longer worked due to what appears to be acidic damage per the beauty counter attendant when I had to replace them. Loved the stay did not love the out of pocket reparations. read more

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I loved staying here! The inn is so charming quaint. My favorite parts about the inn were the very clean rooms, quiet at night, include breakfast, affordable pet friendly fees, grate location, and the attached restaurant and bar. The only downside was the elevators were broken. The staff help bring my bags so it didn't bother me too much. Next time I am in New Orleans I will be staying here. read more

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After staying near Bourbon Street for a few days, I needed a break from the chaos. With a big UFC fight happening in town and hotel prices skyrocketing in the French Quarter, my husband and I decided to switch things up and head to the Garden District. We chose The Saint Charles Inn--and it turned out to be a great decision. The hotel was super clean, the service was excellent, and it offered something that's almost unheard of in New Orleans: free parking. The location is ideal--quiet, charming, and with easy access to the trolley, making it simple to get anywhere in the city without the noise and crowds. As a bonus, Superior Grill, located right in the lobby, was fantastic for dinner. Great food, great atmosphere, and super convenient after a long day exploring. Highly recommend this spot if you're looking for a peaceful, affordable alternative to the French Quarter without sacrificing location or comfort. read more

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bed bugs, horrible infestation, had to call the health department, rude, not kid friendly. AVOID at all cost.

This is an older hotel with a convenient location. To check in you pull up to the front of the building on St. Charles Street. With luck one of the spots in front will be available. After you register they will give you a fob to enter the gated parking lot in the back. The elevator is very small. We only brought in two small suitcases and there was room for one slim person to join us. The room, like the hotel, was old, but very clean. The floors were exceptionally uneven. You felt like you were walking uphill or downhill all the time. The beds were comfortable and the room was fairly quiet. Some conveniences were; a nice restaurant in the building and it has trolley service right outside the door. It is not too far from the French Quarter. If you were there for Mardi Gras the parade (s) pass right out front on St. Charles Street. You could watch from your room window. One thing was very unsettling. After we had gone up to our room, we cleaned up and were going back downstairs. On the elevator door there was a notice that a boil order was in place and you should not drink the water or even brush your teeth. It said bottled water was available at the front desk. This warning was not posted downstairs and the people at the registration desk didn't say anything about it when we checked in. We had brushed our teeth, but we had our own bottled water so we had not drank the water. When we mentioned it at the front desk they just asked how many bottles of water we wanted. It would have been nice to get this information during check-in. As an aside, at the restaurant where we had dinner the server brought us bottled water as soon as we sat down. We told her about the notice at the hotel and she said, "New Orleans is constantly under a water boil alert". There is poster for the visitors bureau. The breakfast was basically a continental breakfast, nothing special read more

We found the St Charles Inn by pure luck. And lucky we were! What a lovely place! At this price point, I wasn't expecting it to be so nice.  A very pleasant lobby and a relaxing patio where you can watch the world go by.  The trolly stop was about a half block away and it takes you directly to the start of Bourbon Street.  A 24-hr pass is $3 and it operatea 24 hrs.  The hotel had touch of old world charm such as wide hallways with nice chairs and a table for your convenience.   The complimentary toiletries were upgraded.  Even the disposable plates at breakfast were special: bamboo in appearance and very sturdy.  I liked that an innocuous game show was on the TV during breakfast so no one needed to endure a news channel that didn't sync with their political beliefs!  Our room was spacious with nice furniture.   There was even an extra sink outside of the bathroom with a Kerig coffeemaker.  One warning...the light switch by the entrance also provided electricity to the lamp on the bedstand and the ceiling fan.  My phone was plugged into the lamp and when the wall switch was turned off, my phone stopped charging.  A surprise to me when I woke up the next morning to see my phone was only at 16%. Breakfast consisted of bagels, bread, muffins, mucrowavable breakfast sandwiches, fruit, yogurt, bottles of juices, bottled water,  and coffee.  Hygenically thoughtful with a good variety.  There is gated parking for 28 vehicles.   It felt safe and you borrowed a remote for for the length of your stay.  There was an area for overflow parking nearby but once you had a gate remote, you didn't have to worry about needing to park in the overflow area. Adjacent to the hotel is restaurant called Superior Grill that serves Mexican food.  Pretty ambience,  decent food, and if I'm an judge,  strong margaritas. read more

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Caviar prices, sardine accommodations. That's the best way to describe how I feel about this hotel. While I think it's a decent place to stay, I don't feel I get the value for the price. Let me explain: I have a student at Loyola University, this hotel's proximity is excellent when needing to go back and forth. I have a few other preferred hotels that are closer to Nawlin's nightlife, have better accommodations, and are less expensive. The the good things - location. The trolley line is literally right outside. They have gated parking ( get checked in early, or they may run out of key fobs for the gate, and you will be on your own to find parking ). The rooms are decent, with comfortable beds. The staff is friendly and helpful. There is a decent restaurant next door. The not-so-good things: too pricy for lack of accommodations. The elevator will toss you around (seriously), and the third-floor hallway smells terrible. The continental breakfast is not great. You may not be lucky enough to get parking. Expensive. On my last visit, I checked in late (the flight was delayed). Upon my arrival, the sweetest young lady checked me in. Unfortunately, they didn't have any more key fobs for the parking gate, so I was offered hospital parking a block away. It was late and dark left my vehicle parked out front and worried all night that it would be towed (although the lady at the counter assured me it would not). read more

This hotel is aged. Upon entering the hotel the foyer is very nice the day time front desk people are not very friendly except for the maids and man helpers they greet you and are very nice. The night shift man at the is extremely nice, friendly and helpful. (We stayed 7 days) The WiFi does not work very well, at all the first day we were there they had a technician come in then they said it was just the room was too far away, the gym is closed and the rooms need work -towel bar falling down tub drain really full of hair (gross) Continental breakfast was good have trouble getting coffee refilled TV had Texas Chain saw massacre. Parking was great. The area is very nice good location and great to walk and look at the houses. You can also catch the street car almost right outside hotel. read more

St. Charles Inn - Front desk - Hotels Near Me - New Orleans, Louisiana

This hotel meets all paw parents needs and more! We arrived very late and the front desk concierge was just so welcoming to us. The hotel parking lot which is in the back - and free - was full, but she gave us a placard for out car window and we were able to park right in front of the hotel. She offered us some yogurts, fruits, cookies and juices and there was a lovely cake sitting on the counter for guests to help themselves, Snacks for guests were available all the while during our stay. We never left the room during the stay due to illness, so the restaurant next door was the only place where we got some food. It's Tex-mex if you like that and it was just ok for me. The hotel breakfast each day was substantial with eggs, potatoes, different sweet pastries, fruits, cereals -cold and hot, yogurt, coffee galore and all types of bottled juices. Even a picky eater should be able to find something delicious to eat at their morning breakfast. The hotel is quite old and with that you get older building charm, so people that complain that that floors slope etc really shouldn't. You will slouch when you are old also. The location is perfect for public transportation or grabbing an Uber to your destination for as you know NO is not a parking friendly town. Now for the 4 paws up experience. This hotel is dog friendly and they really do treat their canine friends like royalty. Dog bowls with fresh water are located everywhere and at check-in Cleo receive complimentary US made treats. The hotel was teaming with well mannered pups who greeted each other like dogs do, the international butt sniff handshake, then let's play. Lots of green space to walk your pooch around the neighborhood or across the street where the trolley runs. Amazing hotel and lovely staff, highly recommend if you are traveling with your pet as it is fairly close to the CampBowWow for daycare if your sight seeing and need a day camp for your dog during the day or even an over night while your get a little dranky! read more

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Best Western is like the McDonald's of hotels. You get a standard level of service that you can pretty much expect nation wide. Some franchise locations are nicer than others, some not so. This particular establishment is located on beautiful, quiet St. Charles Street with a slew of old antebellum homes and large oak trees. This Best Western has a private parking lot where Rewards members can park. You will need to agree to a $50 deposit to receive the remote for access. The deposit will be refunded as long as you return the remote. The gated lot allows you to come and go as you please with your remote clicker. If you aren't a Rewards member or you have several cars per room, you will have to find street parking. There are free spots along the hotel side streets, but over busy holiday weekends like Labor Day, you might have trouble locating one. If you park on St. Charles, you'll have to move your car by 8:00 AM. After securing parking, it's best to walk outside the door of the hotel and catch the historic St. Charles Streetcar into town for a $1.25 (exact change), or better yet, download the app and buy a day or multi-day pass with your credit card. Use your phone to scan your electronic ticket each time you get on the Streetcar or bus. This streetcar does not have A/C. The windows will be down to catch the breeze, but it will still be hot. The hotel is three stories. It has an elevator, but it stopped working briefly while I was there. No one got stuck, and thankfully maintenance had it running within a few hours. Lobby has breakfast until 9:30 AM. In the evenings, they often put out cookies, cake and fruit punch. Room has a window A/C unit in the wall. It was adequate for keeping the humidity at bay, but I still got warm, especially in the bathroom where the air didn't seem to flow. Think of the hum of the fan going all of the time as white noise. Although, the white noise wasn't really needed as the hotel was very quiet. My room had 2 double beds and two separate sinks with vanities. One sink/vanity was by the door as you entered the room. The other was in the bathroom with the tub and toilet. This is really convenient if you have several people staying in a room. It allows multiple people to get dressed and cleaned up at the same time. Sadly my bathtub was not draining properly, so each day I was standing in ankle deep water by the time I finished showering. One of my sinks was slow to drain to. My room had a microwave and fridge as well as coffee machine. I made use of the fridge. There is a vending machine down the hall for buying sodas and water. Staff were very pleasant here. They always greeted me as I entered the hotel if they weren't busy with a customer. Price was somewhat expensive, but that was to be expected on a holiday weekend. Still probably cheaper to stay here with free parking and use of the cheap streetcar rather than paying $40 a day for a more expensive hotel downtown. Uber was also easy to order. It would have been just as easy to walk or bike into town. St Charles takes you right downtown, but it's a bit of walk. Even on the slow going streetcar expect about a 30 minute leisurely ride. There are several restaurants and bars on this street too, so you don't have to go downtown if you want to just hangout in the area. I wouldn't hesitate to stay here again. read more

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The facility was clean but very old. The elevator is tiny, and while the website boasts to be pet friendly the staff are not. They are discourteous to your pets and complain when they bark. Dogs do bark and the sounds of a hotel can trigger that. Especially when cleaning staff closet is off of your room and someone is in there moving around. The air conditioning was somewhat effective. The bathroom was clean and the bedding was clean. Overall the room was nice and hotel was clean, my issue was with the hotel staff especially the older concierge she acted very affronted by anything you did. Every-time she saw me walking in or out with my dog she gave me a disapproving look. She made my stay uncomfortable and was rude to her staff she was training the day I checked in. It was the girls first day and she was rude to her and acted as though checking me in was a problem for her. I expect staff to be friendly and kind to there guest not act like your a nuisance when your paying to stay there. read more

St. Charles Inn - King size bed and room - Hotels Near Me - New Orleans, Louisiana

I have mixed feelings about this hotel and have been conflicted about what to write in my review update. So pardon the delay. Planned to stay here for a few days a year ago but then the scamdemic hit. The St Charles was a Best Western property then. Now it is not. And after a couple of days staying there I can see why they are no longer part of the franchise. I was VERY excited about staying there. And to a large degree it was a very pleasant experience. The hotel is on the historic and photogenic St Charles boulevard with a vintage streetcar stop a block away. Easy enough to get around without a car which, for me, was a huge plus. The hotel makes quite a point of being "historic" but if you read the plaque out front it's not anything like Andrew Jackson historic. More Jimmy Carter era historic. I suppose this is good and bad. The building is actually quite new and the furnishings are very current. All the amenities: A/C, huge room, comfortable bed, modern bathroom, big screen TV and so on. The staff is pretty good. Very polite and friendly. The free breakfast left a lot to be desired but it was better than nothing. There are a lot of close-by, decent places for b'fast (according to Yelp reviewers) but due to the scandemic most were closed, perhaps for good. Some excellent lunch and dinner venues walking distance away and a great coffee place that I also reviewed here. Suffice it to say that overall, my stay was ok.. perhaps a bit better that just ok. Enough so that I might stay there again. We'll have to see on that. Some significant negatives: the major one was that the carbon monoxide detector started acting up at 02:00 and kept chirping all night. The box was hard wired electrically so there was no battery to remove. So obviously, not much sleep my first night which made me VERY cranky the next day. It was like pulling teeth trying to get someone to do something about this. By mid-afternoon I gave them an ultimatum: put me in another room or I'm outta here. Having to go to these lengths to get people in a hospitality business to act was at least minus two stars. FINALLY got a different room and was given a promise of a discount on the rate. No discount was forthcoming though so had I not otherwise mostly liked this place, this would be a one-star review. Another issue of major annoyance is that the attached restaurant is apparently very popular with the yuppie scum who live in the area. I thought the restaurant was "ok" but nothing at all epic. Separate review on that will be forthcoming. The upshot is that when I arrived at the hotel mid-morning there was no place to park within blocks of the hotel. The hotel does have a private access parking lot but you need a clicker to open the gate. So when I showed up at the front desk I told them I was fine if my room wasn't ready for check-in yet but could I please get access to the parking lot so that I could go about my day touring. Nope. Even though the parking lot was mostly empty they wouldn't do this. Pretty cold, IMO. There were a few other relatively minor issues that made the experience there not so pleasant but I don't want to come off as being overly picky. Bottom line is that this hotel may have been epic once and may be so again. But it was a disappointing experience for me personally. If I am ever in NOLA again I may well stay here again but not before a length conversation with the GM there and some guarantees that if I encounter another negative repeat performance there will be some significant punitive compensation sent my way for the inconvenience. read more

We stayed at the St. Charles and were impressed from start to finish. I was impressed that the reservations person remembered my specific requests several weeks earlier and was friendly and helpful! The hotel was lovely and the rooms had all the amenities needed and was clean and inviting. We were able to walk everywhere. We enjoyed our stay and would highly recommend this hotel to all visitors. read more

The bar / restaurant downstairs (The Superior Grille) is excellent, and definitely made staying there better. Excellent location, safe and secure parking. Comfortable beds and overall a great place to stay in the garden district, close to Magazine st. The rooms are sufficient and clean. We didn't have any complaints worth noting. read more

First time back at the St. Charles Inn in nearly 20 years. Was a little fun and funky back then before it became a franchise property and lost its pizzazz. The latest iteration is both excellent and welcome. Everyone was pleasant and helpful. Our room overlooking the Avenue was nice sized, clean, comfortable, high quality linens, and very quiet. We have always loved hearing the streetcars as they come by, so you will hear that, but that is such a comforting sound to those of us with some level of New Orleans background. The on-site parking is a big plus over previously when you had to park in a garage on Prytania St. And though we cannot eat in Superior Grill because of my wife's IBS, having such a fun, high quality, relatively inexpensive dining option right there connected to the hotel is a huge plus (and we loved their food back when she could eat it!). Great location. Reasonable rates: we paid $199/night. read more

Hotel is not in the Garden District as stated. We booked expecting gym etc as described on Booking.Com website by the hotel. These facilities were not there. They have now updated the website but still advertise it is in the garden district when it is not. Breakfast poor - no decaff, dirty tables, coffee urns empty. Dogs allowed which is good but occupants in room left the dog which barked and whined all afternoon and till late that night. Room/hotel adequate for short stay but overpriced and missing basics - for what we spent expected better standard Some reception staff abrupt Renovations being completed at rear of building Car park has no spaces reserved for disabled/ badge holders and is small Can see why best western dropped it read more

Really loved this place in most ways and would come back, BUT - THEY MUST IMPROVE THE WIFI. it was worse than dialup speed.

Great location! Trolley line just down the street .. Superior grill next door! Clean, great service. Looking forward to our next stay! read more

The second time I stayed here. This hotel isn't perfect but I still gave it 5 stars, let me explain. I will get the negative out of the way. This is a historic hotel. Therefore, the way it is built is how they built back a long time ago where rooms were smaller. The rooms are a little on the smaller side, and the hotel overall is a bit dated/a little musty. That is the only negative. Positives: Best customer service. Gary who works around the hotel is one of the sweetest guys, and all the ladies at the front desk always greet you with a smile. Sometimes for breakfast, the ladies will make something at home and bring it in for guests to try. These little personal touches set this hotel apart. It's really a family. Their breakfast is hands down one of the best. So many options, juices, coffees, toppings, eggs, sausage, breakfast sandwiches, corn dogs, fruit, grits, and sometimes cajun dishes as well. Delicious! We rarely even bother eating out while there unless a special occasion. With a microwave and fridge in every hotel room, we just stock up at breakfast and bring it back to the room for later. Truly a money saver! Speaking of money saver, free parking. That is VERY hard to come by in the city! They have a free, secure, parking lot first come first serve, and it is small. Don't worry though! They have an overflow parking lot, also free, literally a few steps away. So free parking is a yes! Having stayed in the French quarter before, I know some places can charge 40 dollars a night for parking with no in and out privileges, valet only. What a pain when you want to explore the city! So st. Charles inn wins the parking game hands down! St. Charles Inn has reasonable/lower priced rooms compared to all other hotels and air bnb's in the area. Especially when you think about the location, access to French quarter, free parking, and the amazing breakfast. Truly the best value in the city! We normally pay around 130-150 per night. Sounds steep but we have stayed at hotels in the french quarter and paid 150 a night PLUS 40 dollars per night for parking. So definitely much cheaper! But just as good! Access to the French quarter is easy peasy. Unfortunately...lol...I have never used it for our own reasons but I hope next time I go back I can use the streetcar/trolley. Right outside of the hotel, a few steps away is the stop for the streetcar. I believe it runs every 30 minutes and takes u right into the French quarter. So no car? No problem! VERY accessible. Safety: right in the garden district (so not French quarter but close) I feel very safe walking around any time of day. Even safer than in the French quarter. The garden district is beauktfil, beautiful architecture, new Orleans flair, and feels safer. Love it! This is my family's go to hotel when we go into New Orleans now. If you don't mind a hotel that is a little dated and weigh all the value it does have, location, price, accessibility, breakfast,customer service, then I recommend this hotel 100% over any hotel in the city or near the French quarter. I hope you choose this hotel and enjoy! I just left and miss it and all the staff already! read more

St. Charles Inn - Front entrance - Hotels Near Me - New Orleans, Louisiana

I was here for work and my stay was for 12 days from 11/16 thru 11/28/2021. The second day, I could no longer take the awful damp smell in my first initial room. It smelled like an old dirty wet rag. I requested another room when the toilet clogged up. The next room didn't smell as bad but still had a stuffy smell to it, luckily there are windows in the bathrooms so I was able to keep the window open to air out the room. BUT the toilet clogged up in this room too! It was after hours when this happened so I asked the front desk to bring me a plunger and they did. In addition, the amenities I was looking forward to was a gym, hot breakfast and an operable office area to use a pc and print documents for work related purposes. Well this hotel no longer has any of those amenities but online it says they do and they still have pictures of these amenities . OTHER THAN THAT, the staff are pleasant. read more

St. Charles Inn - The phone was disgusting - Hotels Near Me - New Orleans, Louisiana

Came into town for the SAINTS vs cowboys game. This location has the BEST STAFF and SUPER CLEAN, comfortable rooms. Amy Ross went above and beyond to help me map out a travel around the city plan. She gave me recommendations on where to eat and what to see while here on my visit. Great customer service from STAFF encountered during my visit. A MUST STAY AT location when in NOLA for any occasion. Trolley car pick up is out in front of the hotel. Saved me $$ on Uber/Lyft. FREE PARKING!!! Didn't have to drive and pay to park around town. 5+ read more

Omg....this hotel make u feel just like u are at home the employees are the Best . Ms.Amy and Ms.Gray they are so sweet and caring. The parking is yes . The hotel is always clean and smells so good just love it read more

FREE PARKING & PET FRIENDLY!!! This hotel is awesome. We arrived in the middle of the night & were greeted by Veronica. She was so kind after an exhausting trip on the road. The FREE breakfast changes daily & has something for everyone. To the side of the hotel is a legit green space where you can walk your pups. We were so happy to see this. This would not be possible at any of the hotels in downtown. This one is in the garden district & just a perfect little gem. Sure the building is old, but it is well maintained & clean. They even had treats for the pups. They are truly pet friendly. Oh, did I mention the free gated parking behind the hotel??? I just can't say enough about this place! This is where we will be staying anytime we are back in NOLA. read more

Just beautiful, very clean and best of all two sinks..the bed was wonderful..the breakfast was great they had everything a person would need to start the day...the manager was very pleasant, and so are the front desk people... read more

Really nice hotel! When you check in, you have to find parking in the front of the building in the road--which can be a little frustrating. But when you do check in, you get your room keys and a clicker for the FREE AND GATED parking lot. That is a dream in NOLA. The rooms themselves are small, but fit a king sized bed well so you hardly notice. My only complaint is that in the bathroom, there is one frosted window and with the sun hitting it, it makes the bathroom SO hot. Also, the cleaning people take your used, but hanging, towels so the little "Don't waste water--reuse your towels!" card is useless. Breakfast was meh, in my opinion. The snacks they have out during the day are yummy though! Overall, a really great hotel. Highly recommend. read more

Your paying way more than you should for a best western pretty much that's what they charge you under. We get there and the keys weren't working for Alonso a day so they had to let you in your room with the master key. The bathtub didn't drain the water. It was a little out dated too inside the room. read more

We stayed here two nights after booking it through Southwest Airlines. A great choice. Right on the St. Charles Streetcar line. Convenient to downtown and Audobon Park via streetcar. Clean room and friendly staff. We will stay here again when back in town. read more

This was the best experience. I highly recommend this hotel. The room was charming and clean. It is in a lovely neighborhood- quiet, but only a few miles from the French Quarter. Staff was friendly and went over and above to make sure our stay was comfortable. They provided advice and information we needed to navigate the city. I really appreciated the secure parking. read more

Thanks to all the staff who made our stay pleasant and friendly. We arrived just after the Mardi Gras crowds and enjoyed great accommodations, personalized service, convenience, and a wonderful location! It was perfect for our needs! We were greeted by Duran. He was upbeat and professional. Everything went smoothly as we were checked in. He made sure to give us a quiet room. Next morning, we met Kolette at the desk, who made us feel even more welcome. We had a great breakfast with some local treats like king cake and cheesy grits, then got change for the streetcar and good directions to make our trip to the French Quarter easy and delightful. Kolette was working our entire visit and I really feel she was an outstanding asset to the St. Charles and contributed so much to the success of our trip. Each time we saw her, she greeted us with warmth and a growing friendship. I truly looked forward to seeing the entire staff who seemed to take personal pride in ensuring our great stay. Lastly, I want to give a shout-out to Melissa Albert, the general manager. Though her leadership and commitment, she's created this great environment. She brought in home baked goodies to share in the afternoon and there was icy cold lemon water--so refreshing!She seems to build relationships in her staff and show a connection with the community and her business. There's a bridge between wonderful New Orleans culture and community, and the Best Western St Charles which doesn't exist in most hotel chains. With a wonderful location in the quiet, historic Garden District, you can easily hop on a streetcar to go to the hustle and bustle of down town or head the other direction to enjoy a walk in the park or a visit to their world-class zoo. There are restaurants and bars nearby for convenience. I will plan to stay at the St Charles on my next visit to New Orleans. Thank you all! read more

I am sure there are some great rooms in this place. I just didn't stay in one. Dirty. Lacking furniture. Called ahead to confirm whether the room would have a microwave and a fridge - yes. Got there, neither in room. Called the front desk. "Oh we'll send you that." The maintenance guy wheels them over and asks me, pointedly, "Do you NEED these?" The "fitness room" had bare wires hanging out of the wall and no lights. Literally. There were two nice machines, plugged in, but the room was totally dark when it was dark outside. No sign. I just wandered around, checking doors, until I found it. No security. No water. Completely bizarre. Did I mention dirty? They changed the sheets the last day and when I got ready to go to bed saw there was a small blood stain on the bottom sheet. I thought I was in a candid camera scene when my brain registered what it was. I remade the bed so the stain was at my feet - right, and you DON'T want to look at your hotel mattress. Ever. (No mattress pad, so unavoidable.) The staff were nice, definitely, great attitude, but the feeling of chaos was unsettling. Called ahead - twice - to be sure the front desk had the name of my colleague on the reservation as she was checking in later than me. I verify this in person as I check in. She gets there, nothing. They call me to see if it's ok to let her in the room. I store my luggage as I arrived before th room is ready. When I return, one of the staff is off site, with the (apparently) sole key that would unlock the room with my suitcase. They bring me the bag when he gets back. It was run as if a bunch of people got together and though, hey, let's have a hotel, and just started answering the phones and booking rooms. I will never stay here again. read more

We've normally have been pleased staying here but this stay not so good. I requested a king bed street view when I made the reservation. But at check in we were only able to get 2 beds. We drove over here to celebrate our 35th wedding anniversary. And I'm sure the "full bed" is not an actually full bed. Oh well, what a bummer. Very dissatisfied. read more

You can judge a hotel a lot by it's shower. And it didn't drain. That's disgusting. Hotel is not updated; relatively clean; water stains on ceiling. Location is great--hence the 2nd star. I'd stay here only in an emergency. read more

I loved it here! It was perfectly located for the Tulane graduation! It is an old hotel with the real charm of New Orleans, free parking and free breakfast. It is right on the street car line making it perfect to get around town. It is close to the colleges, beautiful uptown and the Garden District! I prefer this area to the French Quarter! The staff was very friendly and welcoming and the manager went out of her way to accommodate an extra day in the same room for us (during the very busy graduation weekend) because we got in a day early! There is a lovely porch area to watch the world go by! It is old, but it was clean and comfortable and we preferred it to your typical chain! read more

Really friendly staff. Right next to the street car for easy transportation. The free breakfast is insanely amazing because they have a lot hot food. We got the king bed and it provides plenty of room. They have a safe for your valuables as well. read more

St. Charles Inn - Hotels Near Me - New Orleans, Louisiana

During my stay the shower faucet shot off and hit my ankle, the lamp smelled like weed and half the lights didn't work, a chair in the lobby crumbled under my weight (140 lbs) and the staff was sooo RUDE. Don't stay at THIS DUMP it is truly a HORRIBLE experience! read more

I stayed here on the last leg of my most recent NOLA trip and had a pretty great experience. The room was nice and clean and the staff was attentive and courteous. The hotel is older and makes some strange noises, but the bed was comfortable and I slept well. Next door is the Superior Grill which is a Mexican food spot with subpar food and great drinks, check out their happy hour! The hotel is situated in the heart of the Garden district and right next to where the street cars run to the French quarter. The only reason they got dinged a star is because they don't have a laundry room or any services for laundry. read more

Fantastic location, super clean and friendly. Quiet location with amazing hospitality. the room was very nice, and the trolley was just outside the front steps. Nice free breakfast with different options from the day before and a great coffee bar. With the free secured parking and the trolley this is probably the best deal anywhere. the only reason for not getting 5 stars.....housekeeping didn't clean our room or replace the towels, but 1 call to the front desk...and the towels were there. We will come back for sure. read more