Our NIGHTMARE started the first morning, my mom called me crying at 11:20am and said nobody got her…read moreout of bed yet, no meds, no breakfast. So of course i was so upset, ready to come up there and get her up myself. I called and talked to the front desk. Eventually, she did get out of bed maybe an hour later. When we inquired about the reason she was still in bed at 11:20am, we were told, We didn't know her preference."!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it. There was not one week there wasn't an issue. From, CNA's being verbally abusive to CMT'and nurse's not giving her medication, nebulizer treatments and insulin, her not being checked on regularly during the night. Not receiving her dinner, to which we were told she received it and it came back untouched. No accountability at all, and i mean NONE. Every-time we would ask, Beth the director of nursing would say, "We have to educate staff." EVERY TIME. She was not given her textured altered (pureed) diet. I was so worried she would choke. They did not care AT ALL. Mauri, the day nurse supervisor never had a moment to address anything and always called my mom by a wrong name. She was mean to our mom, even other CNA's told me she (Mauri) "couldn't care less about your mom." So many incidents. She had scratch marks on her one time, and again we got"we will educate the staff." One time she hit her head on the headboard of the bed because a CNA threw her legs into the bed and no one let us know nor seemed to care. They seemed more aggravated that we were upset about it. We eventually installed cameras in her room, and that did help. We still had incidents though, and not minor ones. She had a CNA yell and pointed in her face, and yelled at her and told her to "eat your food and drink your drink" then walked out with my mom crying help me help me, again, we heard, "we will educate the staff." And also, the director of nursing, Beth went in further to tell us "she was not working with your mom that day, just helping out passing out trays and didn't know her". What!?'! So that makes it ok? The executive director, Michael, tried, i will have to say. I am sure i was a thorn in his side because I was in his office at least once or twice a week. He tried to rectify the problem.He would listen and generally seemed concerned. The problem was his directors didn't help him solve anything. The social worker had an attitude most of the time and was terrible at follow through. By the time my mom received her communication cards, she could no longer use them. I felt like i was always needing to fight just for adequate care for our mom. My mom had some fantastic staff, particularly, Dana, a nurse who worked in the rehab section but subbed on the nursing floor, was exceptionally great, and Lucy one of the overnight CNA's was good and my mom liked her. She had others that were good also, Victoria was another great CNA. It was my mom's home. She passed on June 13th, 2025. I did a lot of the CNA work (not just during her last days but the whole time she lived there)., when hospice came in, it did help, although when they were not there, I did the CNA's job most of the time. I needed to, otherwise she wouldn't have had the care. I rotated her, wiped her bottom, changed her, fed her, all things the CNA's are paid to do, but i needed her last days to be good. There were times i would go try to find someone to help me change her or rotate her, but to no avail, so i did it myself. The whole experience was horrendous. They were always saying to us they needed to educate staff, so hospice said they would be happy to inservice staff about ALS. They never took hospice up on that offer nor would they listen to the family when we tried to explain her needs. We appreciated the executive director coming to her room on what would be her last day, and ask how things were going and made sure we had snacks and drinks. But no one and i mean no one from administration ever offered their condolences, through any means, email, card, text, etc. No one. My mom paid $350 a day (private pay) to live there. Not one person from administration ever has contacted our family and said sorry for your loss. What does that say? Their were CNA's that offered their condolences and one nurse actually came to the wake. She became like family to us and we were so appreciative of her care for my mom and that she took the time to come to her wake. We didn't expect administration to come to anything, but we did expect at least a quick email"sorry for your loss." Please please don't make the same mistake our family did. Really reconsider if you want to place your loved one in this facility. You will have some good days but mostly horrible days that you will worry constantly if your loved one is safe or not. -The Kuhlengel Family

A very warm and caring staff who provides excellent care for your loved one. They understand your…read moreconcerns and the communication is open both when you are there and by phone. You are always greeted with a smile and hello from the staff. Our family is very happy to have found such wonderful care with Mount Carmel - Mary D's family

The entrance is like driving through a park as you enter the facility grounds. While the facility…read moreis very close to the interstate, fortunately you don't hear a lot of traffic noise. There is good security as you enter, as you have to sign in and an employee has to let you in. I recently visited a loved one at this facility and I was impressed with the helpful staff. They seemed caring. I didn't notice any obvious urine order and everything seemed to be clean. Despite it being winter, the outdoor grounds appear that they would be lovely in warmer temperatures with a fountain and several bird feeders.

I have been the primary care provider for my grandfather for years and after his fall, he needed a…read morelot more help than I could provide. Garden View has been really great from admissions, to rehab, to staff I have nothing but positive things to say. I find it easier to sleep at night knowing he's somewhere that takes great care of him.

Hello, when we were looking for a treatment facility for our family member, my wife pointed out on…read more2 recent reviews about them. I was was a client there a few months ago and have nothing but good things to say about this place. My counselor was terrific, and I learned a lot in the groups. Still sober, which my family is very happy about. Interesting what this lady said about Graypel. I actually, met with him when I was there and he quickly figured out that my big thing was a depression that was never addressed adequately and that I was trying to medicate in addition to pills that by previous psychiatrist prescribed. I still see a NP in his outpatient office and continue treatment Dr. Graypel started while I was at HH and it's still working for me. What I also like about HH, that this place is a lot of options, convenient for those who can only come for outpatient programs. And yes - food is terrific there, and this is the only place I know of that allows you to have your phone... Highly recommend Harris House!

Counselors and group classes are good. Facility is clean and comfortable. Dr. Graypel is a quack…read more Changes medication without client consultation even when the prescription is prescribed by another psychiatrist or PCP. Very hard to actually have an appointment with him.

Delmar Creve Coeur has been sold and transitioned to a to the new company…read morecompany.I believe Delmar sold it because it an old building. They are very short staffed and have to rely on people to come in from agencys.Several times my family member got skipped over for meals ,didnt take them to the dining room or bring food tho the room. Food is sub par at best. There are days where it looks decent but most days its pathetic. This may be petty but I think everyone deserves the little things like butter for a roll or sugar for cereal.But again they are short handed. My family member is there now and we are looking for a new place

Smells of urine when you walk in the door. I wouldn't let my dog sleep there. It's nothing but a…read moreparking place for people who were kicked out of the hospital. Double rooms with one patient sleeping N-S and the other E-W. with a thin sheet between them. Some patients have been there over a year. I spent three hours there and left because of the poor conditions.

Dad came here after back surgery at Saint Luke's. He is 70 this year. He's been here two weeks n…read moreleaving Friday as a successful rehab visit. Everyone is so nice n fun n welcoming. Friendly group of women. It might not look like much in some parts but the work done here is worthwhile. Don't let looks deceive u. The nurses pay attention to their clients and their needs. Good views from 3rd floor rooms. Ground hogs was fun wildlife outside on the walks. Pets welcomed to visits and activities to do. Easter services n meals. Would take my dad again if needed!

My Mother has been here for 17 months after a fall that resulted in a fractured pelvis. During this…read moretime there have been six aids that have been truly kind and caring people, now only three of them are left. I question the care during the 2nd and 3rd shift hours when we are not there. She routinely comes up with large black and purple bruises on her arms and legs, and the staff always blames her instead of taking the blame for rough handling. The owner claims this is a 5 star facility...not even close!...but you pay 5 star prices..$300 a day. The "real" 5 star facilities in this area actually look like a five star hotels inside. This place looks like an old hospital inside. The rooms share a toilet without showers. Do your research there are better facilities around.

Hostile nursing staff. The social worker is extremely rude and disrespectful. The building is nice,…read morebut the staff is not welcoming.

Mother broke her leg and thought she would get the proper care at Brooking Park. The place is…read moreclean and rooms are comfortable and food is good. The nursing staff is terribly aparently understaffed. They do not respond to the buzzer for assistance to go to the bathroom or any needs. If you are self sufficient, nice place but if you need anything you are on your own. Mother had to get out of bed by herself because no one would respond. Luckly she did not fall. Nurse told her they were understaff and response time would not improve. We got mother out of there as fast as wee could.

I should have know it would be a horrible process from the start I was texted and confirmed a…read moreinterview just to show up and everyone act like the dont know whats going on and I was an unwatned guess thankful I see a familiar face a woman I use to work with and she asked why i was there I told her an interview and she went to get to get someone for me and asked the lady was she doing my interview right in my face this woman said no I'm not doing nothing I should have left then but I didnt so I wait longer and finally someone comes i already did a application just to have to do it all over again there interview wasn't really an Interview she just mention all the horrible things current workers do like sleeping on the clock not ordering meds and keeping cart together told me all those thing woukd get u fired which is obvious to me I was then told I was offered the job they just had to check with their sister company I worked for and waiting on my background check just for me to call back a week later to check and see whats going on and to be told something different that they had been reaching out since the end of May but I just went to my interview last week on June 2nd and like a said that was horrible and unorganized with so much miscommunication that I should have turned around soon as I step foot in the building but if u know nursing u know how it can be sometime I talked to someone today just to be told they haven't started the background check yet because they have been reaching out to me but that's not true I have no calls or text from after June 2nd on top of that she was rude barley me get a word in so thank you Morgan kinda glad it happened all the red flag where there so I told her don't worry I'm fine I will find another place if this is how it is before I don't wanna work there anyways

I am a current employee at McKnight Place Extended Care. I think this is wonderful place to work…read more The owners and management care about their employees and make it a point to show it. The residents here are amazing along with the loved ones that come to visit. All in all, in my opinion, McKnight Place Extended Care is a top-notch organization!!!!

Sweet nurses and staff. Bright colors but out of date decor or room looks. Pretty clean bathrooms n…read morepatient rooms. They sweep and wipe down rooms twice a day. Pretty quick responses for medical button in patients rooms. Cute welcome signs and name tags on room doors. Two hrs late with medications which is not ok for my client with pain.

Beautiful! And clean! Does not feel like a nursing home at all. Staff seem happy too.read more

I transferred my 94 year old Mother out of Bethesda Dilsworth to BJC Extended Care. I'm so…read moresatisfied with the amazing care the nursing staff, therapist, compared to Dilsworth I give them a A. From the front desk greeting you with a smile to the care team showing compassion. I recommend. Mom radiates where before she experienced negligence from an uncaring nursing staff resulting in a sore. She gets showered now, she says the foods good, she is treated nicely, her call buttons in reach and not one time her hearing aides or glasses lost. She's showered where Dilsworth didn't shower her in 2 weeks writing excuses denied by Mother. BJC Extended Care I trust with my Mother. We can sleep knowing she's care for and treated with respect.

We were told this was a good place for rehab after my wife's hospitalization. Upon arrival we noted…read morea hot sweltering third floor. First and second floors are normal temperature however third floor is overly warm. Evening prescription drugs had not been received yet from their pharmacy on the first day of arrival. The following day, they still didn't have the drugs from the pharmacy that my wife takes. They did however give her the vitamins and a portion of the drugs that they had available in their carts. The MetroLink trains come by less than a block away and are very loud. Promised equipment has not arrived by the end of the second day. Physical therapy is provided once per day (instead of the twice per day we have had in other facilities). This therapy is four days per week with a group therapy once per week to make it sound like you got five days of therapy. Considering this stay is entirely for rehabilitation, the therapy schedule is quite a disappointment. Fifty percent of the staff seem annoyed to assist the patient, the others are nice. Visiting hours are over at 8:30pm and the doors are alarmed to exit. This makes it difficult to spend evening hours with your spouse. I believe the good reviews on google and other sites are added by staff and are not valid. This is not a location we would recommend or return to in the future.