Well they told me to go to a pharmacy that wasn't opened and then they closed. So here I am with no…read moreantibiotic and it's Saturday and I have no way to get it till Monday. I feel awful and I am very worried. Rushed me out due to the holiday. I'll never go back here.

Came here due to a cat bite and affected area very red and swollen, knowing animal bites are…read morenothing to be taken lightly. This particular urgent care center was closest to my work at South Hills Village so came here for the first time. I was very impressed. On a Saturday around 10 am, I was a walk-in without a prior appointment. I checked in at the kiosk and was immediately summoned to take and record my info (I was the only one in the waiting room). Then I was immediately taken to an exam room where the nurse took my vitals and washed my affected area. Then, with only a few minutes wait I saw the tech who prescribed an antibiotic, applied an antiseptic, dressed the bite wound and drew around the red area with a marker so I could monitor in case it spread. I was given instructions that if it did spread I was to head to the ER pronto for possibly IV antibiotics. They called in the prescription yo the Giant Eagle pharmacy close by so I could fill and start taking before I headed into work. I then exited without having to checkout or anything. I just want to say how impressed I was with the care I received from all parties. They were fast, efficient, caring, and all steps and instructions were clear.

Went for a partial medical form (i-693) review, as a civil surgeon must fill this out. It's part of…read morethe green card process. For individuals who came on certain visa types and had their medical exam abroad with a panel physician within 12 months of their green card application date, a full medical exam isn't necessary when applying for their green card. The woman with whom we initially spoke said they had "never done a partial form before." I pointed her to the section at the bottom of the first page of the form which explains when a partial is required, which she read but repeated her statement about not doing a partial. She finally went to the doctor, Dr. Bora Janicijevic, and asked him to come talk to us. He came out just long enough to say, "If you don't like it, go somewhere else." Given that this is a very invasive exam, it's no small matter to argue with having to do it all over again. Not to mention that the cost is around $500, which was already paid for the same exam abroad. This should disqualify this doctor from being a civil surgeon, as it is a blatant exploitation of those going through legal immigration processes to force them to undergo a lengthy, invasive, and costly exam when only a verification of their vaccine records is required by USCIS for the application. I cannot recommend this practice. Office staff is not friendly, and the issue I've just described is not a minor thing.

Communication is horrible. The phone rings without answering and then goes to a voicemail that is…read morefull and doesn't accept messages.

They have people coughing uncontrollably in the lobby and don't say or require them to wear a mask…read more You're going to the location, don't be surprised if you get sick just by waiting in the waiting area.

Friendly staff, quick turnaround of care! I was in and out within the hour. The facility was very…read moreclean as well. One of the better urgent cares I have been to.

They are very efficient very little wait time professional Also, at the other end of the hospital,…read moreI get my blood work done so easy and convenient

I have had continual back problems and visited Urgent Care hoping for a shot. What a great…read moreexperience! The woman in the reception area was helpful and welcoming; she made checking-in go very well. The practitioners were extremely thorough. I was examined and asked extensive questions about the pain. They gave me a course of Prednisone, a shot of Toradol, and advice on what I can do in the long run to help this pain from recurring. A wonderful experience overall!

Came here as I was suffering from a nasty virus. I had, also, began to experience some numbness on…read morethe left-side of my face. I had a call with a nurse who was fearing it was the beginning of a stroke but I was not convinced it was stroke related; it seemed virus related. The wait was a bit long but I was shown to a room in around 1 hour where they administered a COVID test: that came back negative. The PA came in, Kaitlyn, and she was excellent. She did not perform any stroke tests but had me do a lot of facial movement. Kaitlyn felt that my facial numbness was tied to the virus and it was Bell's palsy. There was the small risk that it was tied to a stroke so she transferred me to the UPMC hospital across the street. It turned out Kaitlyn was 100% correct and the ER at UPMC confirmed that diagnosis.

If it were possible to give negative stars, they would receive 10 less than zero from me. Do not…read moretrust the "UPMC" branding of the facility because the quality of the facility, staffing, and care are not the same at all. Go anywhere except to "UPMC-GoHealth Urgent Care." The receptionist was exceptionally RUDE and unprofessional. She complained about my being there to sign in, despite the office being open. A person who came in a few minutes after me was turned away even though the waiting room was empty and it was still 30 minutes before close. I did not see or hear any other patients while I was there, so backlog does not seem to have been the problem. The receptionist area was unclean, and so was the waiting area. I spoke up when I heard her complaining to another person behind the window that I was there and was yelled at by her. Note: I was there because my insurance provider asked me to go there to ensure I was not having a heart problem; being yelled and treated horribly by the front staff does not seem a good entrance into a health care facility for anyone. Background on the symptoms was that I felt some twitching and discussed with my insurance's nurse line beforehand whether it could be muscle strain/spasms or if I should be seen. The care I received was very rushed. EKG probes were later found still attached. The doctor told me I was having a major heart attack and needed rushed to an ER. A triage nurse at the ER shortly after read the print out and said it did not indicate anything was wrong at all; and later the ER physician said there was no need for me to been referred t there either: all tests were fine, including the print out from the urgent care facility. I could not recommend UPMC-GoHealth Urgent Care to anyone. Please go anywhere except that facility, your health could literally depend on it.

They do not accept Anthem Blue Cross / Blue Shield. My spouse presented her insurance card and was…read morecharged a co-pay. Then we received a bill for $463. Nothing was said at the time of treatment.

My wife went there and although we have Blue Cross / Blue Shield we received a bill for $463. When…read morepresenting the insurance card she was not informed our insurance was not accepted. Now I know where not to go.

The staff was very courteous and polite, I did not wait long and Dr. Elford was very polite and…read moreexplained everything. I would definitely recommend.

I had an appointment with Dr. Scolieri upon recommendation from an audiologist. He didn't seem to…read morecare in the least about the audio symptoms I was having, and made no suggestions for how to manage said symptoms. I received more ideas and options from a simple Google search. It was very odd and flat interaction.