I returned to St Francis day staff and they were phenomenal I felt safe and well cared for. The Nurses Jennifer and Sabrina were exceptional' i can not recommend this hospital enough, the Day staff was incredible! read more

Hospital stuck in 1960s. Old and worn equipment everywhere, the post that hold the IV are rusted, lots of discolored rusted equipment. Bathrooms not clean as they should be in a hospital setting. Tiny emergency room. When you arrive to the ER there are guards on the street checking you go into the hospital parking which is $12 an hour, meanwhile there's free parking for emergency room patients. The guard are a bunch of geniuses trying to figure how to let you in. The nurses are hit or miss as far as being good, we had a good one so shout out to Stephanie on the first floor because she was the only one that was golden, the rest dwindle between mediocre to plain done w nursing so their goal is doing the minimum. The doctors were in that same wavelength, the ER doctor was supposed to visit and when he did he wasn't that informative as to what was happening. They did a CT scan and never came back to let us know the results. The day doctor for sure didn't read the chart because was giving us different info, the chief Dr Jerwyn was despondent, condescending and leaves much to be said about bedside manner, she is truly the example of being too smart doesnt equal being right to lead. I dread to think how her staff suffers. No case worker came to give us the whole picture of whats happening so we had to piece together the puzzle. Overall it served its purpose on an emergency but long term care is not recommended. read more

St. Francis Hospital - Used linen from someone who slept in the lounge - Doctors Near Me - Roslyn, New York

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I went to the ER at St Francis since they are a heart hospital. My blood pressure was 187 over 100. I went to urgent care for a UTI and they took my blood pressure. I waited in the waiting room for 6 hours with heart problems at St Francis. A lady with back pain went in before me.I was there for 12 hours (too much time) there was a horrible nurse named nurse Michelle who ruined everything for me.The doctors were very attentive and good.Nurse Michelle was horrible. I had an ekg they compared it to previous ones. My ankles were swollen and I had jaw pain.They did alot of tests. They X-rayed my heart to make sure there was no fluid on it. They did alot of tests. They tested my heart with blood tests I forgot what it was called.In of my heart and blood pressure they said not only do I need a higher dose of blood pressure meds I need to take it morning and night. Twice a day.But I'm almost out my pcp did not prescribe more. They did not prescribe more at the hospital. They said see your PCP. ( I had to take 4 to reduce my blood pressure. )They said it wears off so I need to take it twice a day My liver enzymes are normal now. quite miraculous.It used to be 600. I also had an MRI I had 4 at HSS and HSS does have much better x rays(they put them in color and on video) The MRI was much better at St Francis.They put a heart monitor on and it's much shorter. The discharging doctor was very nice. He had a fight with the nurse. He wanted to let me go home and she wanted to keep me. I suspect she gets a commission for it. He said the ER is to make sure you don't die. He said I am confident you won't die. There was no reason to keep me.I was there for 12 hours anyway. She got mad. The MRI was great.I Had several doctors they were all good but I Had to wait too long with no updates and heart problems and it was freezing it's not conducive to health and I'm sneezing it's freezing in there so I can't give it a good rating. read more

The security staff at St. Francis Hospital's front entrance displayed rudeness and a lack of personable interaction during my visit to see a family member. A patient-centered and empathetic approach is essential in a hospital setting, yet my experience was quite the opposite. I encountered young staff members at the front desk who were not only unhelpful but also dismissive, which was disappointing. read more

I have come to this hospital for a second time visit i needed another angiogram. Walking into the hospital security is very happy, they dont make you fell uneasy. I went to my floor and all of the staff there was great, very kind. My nurse was zack and i cant say enough good things about him his bed side matter was amazing, he a very caring kind considerate nurse, you can see he loves his job and his patients, if i could give zack 100 stars i would. This one great caring hospital. If ever i have a heart issue again i will come back here. They are the best. And let me say Dr friedman is the best doctor there also. read more

Saint Francis highly recommended. Full service, full care, thorough, doctors and nurses who really will take the time to offer the type of care that family should have especially during this time. From the emergency room to the hospital bed you have a complete team who are really invested who communicate well with each other and who are really supportive of administering good quality care. I would highly recommend this hospital. read more

Do not go to this hospital. It is a shithole. Care is unprofessional. I have a bad experience with this hospital, machines and exams are always not.working read more

They treated my mom with such wonderful care!!! I would definitely recommend this hospital to anyone who has any heart issues. After her previous doctor said there was nothing they can do for her they had found solutions to helping her!! Thank you so much !!! read more

Im making this review as of 3 years ago this summer my mothers husband and a heart attack ,making this hospital the one that preformed open heart surgery on him, i picked him up after the surgery and i still regret it till this day. You guys did not heal him but brought him back to lift to torture me and had almost everyone in the world involved. You left him with a horroble cough that trend for him and others to bother me with and drive me insane with. As i saw him holding the red heart pillow i knew he was in pain but once he start not to be in pain he uses his new superpower to kill my spirit. read more

It's hard to review a hospital since the quality of care depends on who is there and your state of mind. On Friday I took my father to the cardiologist and he found water in his lungs. He said he had to immediately go to the hospital to get it drained and he recommended I go to St. Francis. My father being stubborn refused any hospital visit at first but finally we got him to go. When we drove into the parking lot I thought I would walk my father to the ER but the walk was too much. A staff exiting noticed us and helped us into the nearest entrance which was not the ER. He got us a wheelchair and even wheeled us to the ER. That was very nice of him considering he was on his way out. At the ER the triage nurse took a look at the cardiologist's papers and listened to the story while examining my father. They were patient with him even though he was getting cantankerous. The whole process took 20 to 30 minutes and we were let into the ER. My father was placed in a bed in the hallway. There were lots of beds in the hallway. They looked very busy. A doctor came and examined my father and ordered a chest X-ray and blood tests. The nurse expertly inserted a needle in, drew blood and left a space for the IV to go in the future. My father was not happy about the needle but they were reassuring to him. They gave me a chair and we waited. An X-ray machine came to us and they did a chest x-ray right at the bedside. The doctor came and said that the water was not in his lungs but around. She prescribed some strong intravenous diuretic. When he had to go to the bathroom, he refused to use the urinal so they used this contraption I've never seen before that wheels him to the bathroom and allows him to sit on the toilet. He had to go every 2 hours and was pretty demanding. But they stopped what they were doing to help me get him to the bathroom. They gave me a chair to sit next to him. They asked if I wanted anything. He was admitted but there was no room so we waited. A cardiologist came and patiently explained what was wrong (he has afib) and his options. He's stubborn so a pacemaker was out so the doctor prescribed him a beta blocker. I ask for food for him the first night but it never came which was one of the few complaints I had. I asked several times but I never got any menu for him till the afternoon of the next day. I managed to get him dinner, and breakfast. The food is probably the best hospital food I've seen. It is however tasteless (no salt because of people with high blood pressure. Finally, on Sunday we were discharged and we managed to get lunch before we left. They took care of everything and the process was smooth. Overall it was a good hospital with good people trying to give the patients the best care. read more

St. Francis Hospital - Hospital menu - Doctors Near Me - Roslyn, New York

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A distracted driver hit my vehicle yesterday in Queens after I was driving home from my birthday party in Greenwich Village. He said that he was looking at his cell phone's GPS when he rear ended me. My auto insurance company implored me to visit an ER within three days even if I am feeling well. I chose St. Francis after reading Yelp friend Frank T's terrific review. This hospital is part of the Catholic Health Services network for which my primary care doctor is a provider, so I did not need to provide staff any information about me. They already had it on file. The triage nurse was skillful and determined that I did not sustain serious injuries. The ER doc thoroughly assessed me and gave me a clean bill of health. ER parking is all the way in the back in designated spaces. I was Blessed to find one. I was also Blessed to visit this ER. I was out in less than one hour. read more

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I would like to give the staff nurses and doctors at st Francis hospital a five star review. even though I was there 4/5 hours waiting to get my endoscopy. they did there best to make everyone comfortable and informed the manager came to speak to each of the patients to apologize and offer if there was anything she could do to make us more comfortable. the doctor came out and spoke to each of the patients to apologize. I will recommend this hospital to all my friends and family read more

This hospital should be shut down! Long list of family members and patients from that hospital that died due to negligence and stupidity from Dr's and especially nurses who go through charts of patients, who are NOT even their patients!! and give false information re patients results. No communication between different teams of Drs One Dr walks in and says something 10 minutes later another one walks in and says something completely different Place is dirty! If you want to keep your loved one alive! Stay very far away from this place! Shit hole! Wouldn't bring my dog there! And I will not stop and just this bad review, it has taken me some time to stand up to this shit hole! To be continued! read more

I was in St. Francis on Wednesday, April 30 for valve replacement. Found the care excellent, particularly my nurse, Chris (male) in particular. He came on shift shortly after I was placed in recovery and was with me till after 3 am the following morning. He was so caring, patient knowledgeable, and made me feel like he would do whatever I needed to be comfortable and helped with my recovery. He 's what a nurse should be, and I will never forget him. Thanks Chris! Barbara Connell read more

I was "admitted" 8 hours ago with several compressed discs and severe sciatica by my doctor who sent me here. It is almost 10PM and I am lying on a guerny, not even a bed, in the hallway of the emergency room. My back is killing me. No one comes to check on me. After 8 hours I was offered a soggy tuna sandwich to eat. There is no nearby bathroom and I need to yell for someone to get me a bottle and some privacy to relieve myself. I had better emergency room care in Mexico than here. I can't wait to see my doctor tomorrow! read more

Would not recommend their inpatient medicine team. Hospitalist was arrogant, did not catch complicated UTI, main concern for team was protecting themselves from a documented hospital acquired infection rather than treating my family member. They pushed my family member out while still ill. It felt like a betrayal after placing our trust in them. It was even more devastating for my family member. Please steer clear if possible. Their medicine team is no where near as good as their electrophysiology team. read more

In my experience the doctors are excellent in all ways, technically, professionally, and personably But the staff has issues. Some staff are exceptional, but some are incompetent and uncaring. I recently had a proecedure done at St. Francis Hospital and, as part of the procedure, electrodes were hooked up to me to monitor heart condions during the procedure. Four (4) electrodes were left on my body, which I removed when I got home. If this is the level of incompetency that was visible, I have to wonder how incompetnent they were in aspects that I wasn't aware of. Based on experience, I have to conclude that what I witnessed was their highest level of competency. read more

St. Francis Hospital is hands-down, the best hospital if not in New York, probably the country, the quality of care they offer. Their patience is extraordinary, from the doctors, surgeons, and all the nurses they are highly qualified and caring in every which way, I want to thank the entire staff for watching over me when I was going through my dark times, when I spent 30 days in the hospital during my heart surgery, they truly saved my life. I am so grateful for Saint Francis. God bless the entire staff for bring me back to life again I am so grateful. read more

This hospital is terrible ! They send you home when you can't stand or walk . It's all about there statistics. Awful!!!!!! read more

I've waited over 10 hrs for a doctor to read my ct scan, and still no doctor! This is unacceptable care! What do I have to do to get a doctors help! Pissed off patient read more

My 19 year old son recently had a procedure at St. Francis for a heart arrhythmia. Needless to say my wife and I were frightened and nervous. The doctors, nurses and other medical staff at St. Francis were beyond amazing. They were friendly, reassuring and above all, caring. They provided us with everything we could ask for and their bedside manners were exemplary. We felt that our son was receiving top notch care and it really meant a lot to us. Thankfully he came home last night and is doing well. Thank you soooo much to everyone at St. Francis!! read more

Less land less star every single time I come here, lol. Today I guess the reception lady has a bad day so she is not nice and welcome at all. Only thing she knows is 'NO' another person, she is nice and the crazy one cursed her out because she is too nice to visitors. Most visitors are patient's family, they always sad and worried. Why the hospital put a mean person to work at the check in desk and make visitors more stressed. read more

St. Francis Hospital - Doctors Near Me - Roslyn, New York

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No one likes being a hospital patient but in my experience St. Francis Hospital is as good as it gets, especially for cardiac surgery. The staff is genuinely caring, surgeons are topnotch and the facility is immaculate. read more

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The emergency room is like zoo!! No one cares. The dr in emergency room Dr. Lee screamed at me front of other ppl that she doesn't have time to talks to me , just bec. wanted a different meds for my mom that she had a allergy with. Very unprofessional and disgusting. She spend less time with my mom than this review. If you love your life or the love ones never go there. Is not as use to be. read more

This hospital may have decent medical care, but is totally NOT patient centered and inhospitable to family. They told us that our patient would have 48 hr notice when it was time to move her to rehab and they gave us 20 minutes, knowing family all from out of town. So a frightened woman is put in an ambulance on 20 min notice and sent off totally alone to a rehab with no family members to be there to support and help her. This is outrageous. The communication all along from the emergency surgery on has been atrocious. ICU staff has been decent mostly. But surgeon was totally arrogant and dismissive. Very unwilling to share WHO was in charge, WHAT the plan was, WHAT family should plan for etc. etc. BEWARE OF care in St Francis Hospital. read more

Nursing: As a nurse, I usually don't leave poor reviews. Don't go to this hospital if you expect any form of quality care. Nurses are subpar, need more orientation and inservice, and learn how to actually do their job, rather than to delegate to ancillary staff. Also, for a Magnet hospital, the nurses are extremely unprofessional in demeanor, do not communicate with family members regarding plan of care or any concerning medical issues. Environmental Services and Concierge Staff (the ones who greet visitors up front): Every single one I met was very rude to not just myself and my family, but to all other visitors coming in. Individual who was cleaning the rooms, completely disregarded the other patient in the room and was slamming furniture and equipment everywhere. Front desk staff should demonstrate more empathy or compassion for elderly visitors coming in, rather than shouting at them or being short with them. Overall, hospital looks nice from the outside and inside. Nursing care, environmental services, and front desk were horrible and need some lessons on being more courteous. read more

The entire staff at this hospital was great. Came whenever you needed assistance, felt like I was in the best hotel money could buy! read more

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I have been here several times over the years for my Mom since her cardiologist works here. Recently I had to take her to the emergency room due to spike in blood pressure. The ER nurses were terrific. Very patient, kind and good sense of humor. They checked my Mom immediately, did some tests and got a bed for her in the ER. It took some time to get the bed but considering the number of patients it was not a long wait. It was early evening when we arrived and the nurses were on duty all day and were still patient and attentive even though they had a long busy day. When we left the parking attendant waived the parking fee since it was an ER visit. read more

Had a very bad experience taking my dad to north shore hospital. So this time he was going to listen to me and I took him to st Francis when he was having angina/chest pains again. He was taken in and seen right away as it should be! Within the first hour or so They did the X-ray, bloodwork, ekg and looked up his records other than the one I had to pick up the next day from NorthShore. There was a great dr there that was confident in adding stents where 5drs at other places said he would need bypass surgery n that it wasn't a viable artery for stents!! read more

Billing for st Francis hospital sucks. Don't trust anyone there to move you from your room patient transport sucks. My wife was being discharged when this woman dropped her leg one day after her knee replacement. We will never use this place again. read more

No. Just no. The nurses are really nice. Unfortunately the doctors are completely useless. My dad was in the hospital for over a week for several issues. One of the primary issues was his sudden inability to urinate at all. They stuck a catheter in him, and we kept asking if they found the problem. They told us to follow up with a urologist when he gets home. Home? Huh? He can't go home since no one knows why he can't urinate. They tried taking the catheter out on the day he was being released, but couldn't even give him enough time to see what happens. They just put another catheter in to send him to rehab. We don't even know if they did a urinalysis to see if he had a urinary tract infection or not. **Update - apparently they did a urinalysis and found no infection. We actually called and asked them. The rehab place a couple of days later did the same test and found an infection. I have NO faith in this hospital. Don't send your loved ones to St. Francis. read more

My mother was diagnosed with stage 4 pancreatic cancer last April (2021) by Dr. Bhoomi Mehrotra's team at St. Francis Hospital in Roslyn. She had never been seriously ill and was only 67, so to say this came as a shock would be an understatement. We were devastated and frightened, and knew nothing about cancer or treatment options. When deciding whether or not to keep my mother's care with Dr. Mehrotra/St. Francis, I turned to online reviews, which were all glowing, and a friend who worked as a nurse at the hospital who shared that she had heard great things about Dr. Mehrotra. Dr. Mehrotra initially seemed kind and soothing, and the treatment center on Northern Blvd is brand new with lovely staff members who made my mother feel safe and comfortable. Quickly, I noticed a decline in the quality of care from Dr. Mehrotra and his team at the hospital. My biggest feedback is COMMUNICATION. I feel that if the doctors took time to communicate clearly and more directly with my mother and me during our interactions, it would have made all the difference. For example, we were not given a formal diagnosis until I asked Dr. Wallace Chan, an oncology associate, directly. He seemed uncomfortable delivering the news and it felt like if I hadn't asked, we would not have been made aware of my mother's condition until a later date, where putting together a treatment plan was extremely time sensitive. Second, discussing my mother's life expectancy was met with resistance. At one point I practically begged Dr. Mehrotra over the phone to please, in his years of expert experience, provide an educated opinion on how much time he believes my mother has left to live. I understand not being able to give a definitive answer and that doctors may feel pressure to be precise. We only wanted a realistic timeline from a professional who has decades of experience - keeping in mind that just a few weeks ago, we had no idea this would be happening. Dr. Mehrotra never provided a clear response. Lastly, after three months when we decided to transition my mother's care to Northwell Health, Dr. Mehrotra seemed defensive saying he is an expert in the field and we would likely receive the same information. He also stated, unprovoked, that "there is no ego in this" even though his affect and tone said differently. It was an awkward, uncomfortable conversation. I read in materials from Pancreatic Cancer Action Network that it's a red flag if an oncologist is difficult about you transferring to another provider, and that they should be supportive of your decision. (The decision to transfer was not solely based on Dr. Mehrotra, but included the quality and capacity of St. Francis Hospital. We hoped that transitioning to a larger, more robust healthcare system would give my mother access to more resources.) In addition, my mother underwent surgical procedures at St. Francis Hospital that were misrepresented to us prior, and had private conversations with her doctors regarding medical decisions that were careless and traumatizing. It felt like if I or another family member were not present to advocate on my mother's behalf, she was not taken seriously and treated with no respect. This all occurred during a COVID spike. I empathize with medical professionals being overburdened, and how the pandemic likely effected my mother's quality of care. Regardless, I stand firm in believing that better communication and more empathy from her doctors would have transformed our experience. My mother passed away in September 2021, four months after she was diagnosed, in Northwell's palliative care unit. I can't say whether the outcome would have been different had she received care elsewhere from the start, but I believe she would have been treated with more humanity, rather than like a statistic. I sat with this review for several months and finally decided to post it because it is an honest account of my family's experience under Dr. Bhoomi Mehrotra and St. Francis Hospital's care. If it can help inform another family in a similar position, then it's worth sharing. read more

My mom was brought to St. Francis after having intermittent chest and left arm pain despite her EKG coming back clear. She did not have to wait long from coming in by ambulance to start receiving care. Immediately her information was taken as well as her vitals. Within 5 minutes, she was in a room in the ER. Once in a room, her blood was drawn and she was kept informed about what the status was. She was very hungry(and the cafeteria was closed) and a nurse brought her a sandwich. She was admitted and within a few hours was in a room(much better than if we had gone to NorthWell). Once in a room, her nurse took her information and explained how things would go. A nurse came a few hours later to draw blood and get more detailed information. All of the nursing staff(as well as the PCA's) were excellent and call button time response was excellent. The night nurses(which is when I was there) were all excellent. Asking if I needed anything. The communication between me and the nurses was excellent. The board was always up-to-date with your nurse and PCA's names as well as if you were having a procedure that day when you could have your next dose of pain meds as well as your estimated discharge date. For a hospital, the food was very good(even having a guest tray for $15). To get your food, you dial 5555 and order from the menu. That is nice because the food only comes when you are hungry(during meal hours) and doesn't just show up when you could be sleeping or not want it. If you miss a meal, they will call you to see if you want to order food. If you haven't ordered dinner, they will call before the end of dinner(6:30) to see if you want anything. A Sister came to visit my mom(when I wasn't there). She asked if my mom had any visitors and my mom felt had she said no, she would have stayed and spent some time with her. read more

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It's hard when a loved one is suffering, what makes it better is great service and loving care. From the receptionist to the surgeons, the care and service is exceptional! I feel at ease knowing my father is in the best hands. Parking is busiest during 12-3 pm, after that it slows down. They have a cafeteria onsite, with some yummy and healthy options. Whatever you come here for I hope and wish for you all the best! Sincerely, C. read more

They put me on hold for over an hour and nobody answers the phone I do not recommend this place sucks Saint Francis hospital sucks big time ostars read more

Security has alot to be desired. Having walked some distance to the hospital to see a loved one I was not permitted to walk through the ER/URGENT CARE waiting area. Instead I had to walk all the way around to Imperial and enter there. It would have been shorter distance to walk through the hospital to the main reception area. Security was unwilling to even escort me. Hospital security is a POS! Private security thinking they have the authority to put jands on someone who is not a threat is discusting behavior. To get to the main hospital desk to check in I had to walk some distance more. It also makes no sence to have a metal detector scanner at the ER when you can simply go through the main entrance where there is none. Medical staff is great but this review focuses on the securiy who thinks and acts like their somthing there not. read more

Back in 2017 I was admitted with a diseased gallbladder. This hospital is amazing. Everyone is so attentive and truly cares about their patients. My lungs ended up collapsing and I spent a month in the hospital. They all worked so hard to help me heal and become well enough to be discharged. I will forever be grateful for all that they did. Extra thanks to Dr. Chorost who preformed the surgery and all of the FANTASTIC nurses at the MICU unit read more

We transfered my dad from Nassau South hospital to St francis since he was weak and his heart was weak from urinary infection he was overcoming. They sent him to rehab even though he wasn't yet ready. The stress of his short illness caused my dad to have a cardiac event perhaps due to all the stress he was undergoing. He went back to the worst hospital Nassau south and he didn't make it. I blame St Francis for releasing him when he wasn't strong enough .. they killed my dad. Basically they didn't care for my dad like they promote they do. I am now writing this taken long to get enough energy to even talk about it. read more

While I can't comment on the hospital as a whole, I had a terrible experience during a consultation at the Arrhythmia Center. I was referred to Dr. Jayam by my primary care physician. Upon entering the room and before even reviewing my medical history, this doctor handed me his business card and began pressuring me to book a procedure with him. He refused to discuss the risks of the procedure with me, but instead stated that "he has never had anything happen," and that "God made it possible for him to cure me." While this doctor may be technically skilled in his field, I felt very uncomfortable, and left the office in tears due to the condescending manner in which I was treated - while still be harassed about booking the procedure with him. It felt as though he was trying to sell me a used car, and would not discuss or consider any other treatment options with me. read more

Orthopedic knee replacement was the worst thing I ever had done - Dr Kang should not be a Dr period . Ruined my life . Stay away from this Dr and the hospital that lets him teach there . 2 revisions because he did not do the work but let a student do it / while he was texting . Again stay away from this Doctor !!!!! read more