I think I have to give this experience a one. To bury the lede, the breakfast was very nice, the…read morelobby was very nice (I spent some time there), and the room was very nice. The rate was high. of the four IHGs that I stayed on this trip (8 nights), in the US and Canada, this was the nicest and newest physical plant. I was visiting a local university as a visitor, if not as a distinguished visitor as at least a somewhat distinguished visitor. The university was covering my stay, at least. The visit went very well, and I hope to visit again, to help and be helped. I really prefer to stay at IHG and not Hilton and not Marriot, for price, for value, and for values. I stay at IHG nearly exclusively (how can they be nicer? free wifi, often free breakfasts, usually good prices. with this attitude you will make platinum level). The word from the university admins was that staying at this Holiday Inn was "not a good idea", and to stay at the Delta hotel. We went back and forth a few times by email, and I got to stay here, yea! I pushed it, I did. It took 45 min. and an enormous amount of agro and phone calls to check in. It is the type of stressful experience that can make you sick. It was not representative of Canadian nor IHG experiences that I have had. It was in the end insulting and condescending, and I nearly walked. The admins were absolutely correct, this hotel does not want to do business with that university. This was the worst checkin at a holiday inn that I have had. I thought about what would get me to stay here again. It would be an envelope of cash worth three times their nightly rack rate, fedex'd to me. Not a check, not a promise. Cash, and more than the cost. I would then buy one night. On the other hand, if you are one of several grade school skating teams from Montreal, it is your playground! and you would rate it a four. (ps I did after the trip get sick. I'm not saying it was their fault, but I am saying they did what they could)

Had a 1 night stay while visiting St Jacob's Market and the surrounding area. Check-in was quick…read more Breakfast is included: eggs, pork/turkey sausage, pancakes, variety of bagels and bread, cereal, coffee and juices. The hotel was very clean and seems to have been updated recently. Our 2 queen room was huge. It was at least 50% more spacious than similar rooms at other hotels. The room was clean and also appears to have been updated recently. Will stay here again when in the area.

Grey Silo is a nice and well-maintained golf course in the Waterloo region. I was there on August 6…read more(long weekend). As you know, when it rains, it pours. We had unfortunately bailed on our last 4 holes. Despite the rain tap-dancing around, the course had no swampy mud pits and was well-kept. I like that they have a putting and chipping area around the clubhouse so you can practice before your game. One side of the out-of-bounds area is a no-go natural zone. RIP to my many lost newbie balls that found their forever home there. Prior to starting, we ordered the avocado BLT wrap and it's pretty fresh and tasty with ample bacon without breaking the bank. Service is also excellent as well. They paired us up with a father daughter duo. Despite being stacked back to back with a group ahead and behind us, everyone played reasonably quickly through the course. We were in golf carts and I highly recommend it as opposed to walking it. Some groups are playing here to practice in preparation for an upcoming tournament. Oh, and bonus, a deer decided to crash our party and chose the middle of the course as their runway.

Course was in fair shape, the bunkers were pretty rough though. Staff very friendly. however our…read moreround was ruined when 4 members blew past us as we were teeing off on the 3rd hole. Barely acknowledged that they were interupting our play or ask if they could play through. Super rude. We then had to wait on EVERY tee box and often on the fairways. If this is how their members act it is pretty sad. Found out they were members from 2 different marshalls who said they knew who we were talking about. Made us wonder if these "ladies" do this all the time without any repercussions. Certainly doesn't make us want to join Grey Silo.