Providing service to the following airports: ISP - Long…read moreIsland Mac Arthur Airport LGA - New York La Guardia TEB - New Jersey Teterboro EWR - Newark International HPN - Westchester County FRG - Long Island Republic Airport HTO - East Hampton Airport FOK - Westhampton Airport JFK - John F Kennedy International Airport

DO NOT USE THIS COMPANY THIS WAS A HORRIFIC Horrible experience. Bus was over an hour late and was…read moreso hot and horrible fumes. They sent a mechanic to fix the bus in Plainview instead of sending a new bus. The mechanic came and now we are on the bus and the fumes are back and it smells horrific. DO NOT USE THIS COMPANY FOR ANYTHING!!!!!! Read other reviews this is common for this horrible company

What a terrible, unprofessional & unsafe trip this has been thus far . Original bus was canceled &…read moreI was told the replacement which was supposed to be an "upgrade "would be same price. Wrong. They charged me $20 more. Bus was 1/2 hour late. Unbeknownst to the passengers, the side mirrors was knocked off. Instead of switching buses, we crawled in the right slow lane as the other lanes were moving. Eventually we pulled off at Exit 51 to see if a mechanic could fix it. Unbelievable to me that this company would put us in harms way rather than get a replacement bus earlier than 3 hrs in. The manager, Mary, could not have been ruder. Never again.

On Labor Day Monday, I took the Hampton Luxury Liner from Manhattan to Montauk. I thought the bus…read morewas going to be full since it was a holiday. It was empty. Excluding me and the driver, there were about 10 passengers. I had two seats to myself. And speaking of seats, they were very comfortable. There was decent legroom (I'm 6'1"). Initially, I couldn't find the outlet. I eventually discovered that it' was hidden under the seat. And unlike the Hampton Jitney, the bus wasn't covered with a tacky looking wrapping. The bus left Manhattan at 1 PM. It was scheduled to arrive at Montauk at 4:15 PM. It arrived at 3:28. And with that said, the ride was far from perfect. The bus was as bumpy as a school bus. It was pure torture. The driver seemed like he didn't want to be bothered. He wasn't mean, just apathetic. Other than checking in people and announcing the stops in a soft voice, he said nothing. I paid $34 which is reasonable. The Luxury Liner doesn't run nearly as frequently as the Jitney or LIRR Montauk branch. Furthermore, you don't get the VIP treatment like on the Hampton Ambassador. If you're looking for a no frills experience and you don't care about comfort then the Luxury Liner is ideal.

Stranded last Thursday evening waiting for a 9:30PM eastbound bus that didn't show up until well…read morepast 11. No email nor text notification. The nasty customer rep said it's not responsible for buses held up in traffic and that they did send a text notification. This was a lie. Like me, the dozen people who waited there received no notification. No credit was offered from this horrible company.

The. Worst. My husband had a eleven o'clock appointment. He was pick up at 1000 in Queens. The…read moredriver then picked up another person going to Manhattan. My husband was going to LI. He took the person to Manhattan first. Mind you it is now 1030. My husband missed his & so did other person. Eagle should have had two ambulettes. Very inconsiderate of the customers.

Terrible they never showed up at any of the three pickups that was scheduled last week and when I…read morecalled they never answered the phone I will never ever use them again0 - rating