Gawd I love Beaver Creek! First visit back in more than a decade. This property is outstanding…read more Comfy rooms and beds, and the BEST STAFF ANYWHERE. Amazing facilities, so many young families having fun! You gotta visit!

I didn't stay here but gym was nice and clean. A lots of space too…read more Front desk was great and welcoming too

The location is great in terms of Beavercreek. It's right off the river near the downtown…read moreBeavercreek area and within walking distance to several hiking trails leading up to the top of the mountain. There were at least four restaurants, one gelato spot, and two coffee shops within walking proximity. I paid $50 for valet, but no one picked the car up until after I left it there and upon checkout, I had to walk to get my car in the garage, which I thought was a little bit weird for paying the valet fee. They should just say it is $50 for "parking" versus "valet." My bed was comfortable. The room had a little kitchen: a coffee maker, glasses, plates, cups, flatware, a little fridge and a microwave. There was a fireplace. I had a tub and a nice vanity to sit at to get ready. I could open the windows to let outside air in, which was lovely. Front desk staff were kind. They actually texted me before arrival to see if there's anything I wanted in my room, which was appreciated and kind.

Fernando the event planner is AMAZING!! He worked with us to plan a rehearsal dinner, welcome…read moreparty, wedding guest room reservations, after wedding breakfast, bride/groomsmen breakfast & lunches, everything was PERFECT and exactly as we requested. All the staff from the valets, front desk, bartenders & servers - everyone we came into contact with was so friendly, helpful & went above & beyond.

No doubt one of the best locations in Beaver Creek; walk out from the ski valet, and you are right…read moreat the Strawberry lift. However, outside of location, this place could use some work. It is not a very service oriented hotel, so don't expect help with your bags or room service. It has seen better days as it is pretty dinged up, and the rooms are pretty weathered - you can see some of the this in the photos. The little staff they do have were very nice though, and the little apres bar they have is great (even if you are not staying at the hotel). I prefer other hotels in BC, so it might be a struggle to return to this one.

We loved staying here! Great accommodations and a very friendly and helpful staff. Jessica and the…read moremanagement team accommodated a special need that we had. We will definitely be back in the near future, and also recommend this place to friends and family!

Spacious rooms, large bathrooms with tub and shower and beautiful views of the slopes when staying…read moreat a Mountain View room. Great service from all the staff members who were accommodating, helpful and always offered a smile. Special thanks to Andy who helped us get our bags to our room and who was very friendly and helpful.

I never thought I'd actually stop working -- I went to this resort, planning to only ski a few…read morehours and just work the rest of the time. Instead, I found myself in a whole new level of relaxation. I choose to ski, hike, read, and even roast smores instead of just coding. Looking forward to going back again.

This place truly feels like a second home. Charming & classy & boutique like. We've had the…read moreprivilege of staying here about twice a year for the past 4 years. The staff makes it so incredibly special. While some of the past staff have since left and we miss them so much, the new hires have been so wonderful. Kudos to the hiring team! Valets Austin and Braxton are so kind and polite and helpful! Emely and Vanessa at the front desk were also fantastic! Housekeeping staff were also amazing - the rooms are pristine and clean. They quickly brought up a microwave (by request) and any additional items we needed. And it was great meeting the new manager Jack who is great!! (Prior managers Leiahana & Kyle were also great! - a legacy of greatness :) To give an example of how wonderful staff members are - I was waiting for an elevator and was carrying a few drinks (from their awesome new seltzer dispenser) and TWICE a Beaver Creek staff member offered to get the elevator for me - that would be ***Heather*** and ***David*** - they were so enthusiastic and friendly about it! The location is so convenient - with free shuttles or the option to ski out and it's only a 10 minute walk from the base of the mountain. Close enough for convenience, but far enough to be away from the crowds. The views are so lovely. While we didn't dine at the Grouse Mountain Inn this time, just wanted to share the views from there during the day are stunning. Love the workout room, steam room, heated pool, and hot tub. So family friendly! There's even a washer/dryer on the 3rd floor!!! We do miss the buffet breakfast that was included a year or so ago. And would be helpful to have a small conference room for guest use in case work needed to be done or a private call taken. Regardless, we LOVE the Pines and can't wait to return and hopefully one day bring our grandchildren!!! God bless you all at the Pines!!! Heartfelt gratitude.

Wonderful location in Beaver Creek. Beautiful views. Excellent and friendly staff. Our room was…read morevery clean and modern. Loved the Lather products and the cute little "do not disturb" pine cone to hang on your door. Onsite restaurant, valet parking and string WiFi made this stay that much more convenient. I would choose this location again for our next stay.

We had an outstanding stay at the Westin! First off, the staff is incredibly friendly and attentive…read moreto every detail, making us feel welcome from the moment we arrived. The pool area is spectacular, offering breathtaking views of the mountains and the Eagle River. It's the perfect place to relax and take in the beauty of Colorado. The rooms are excellent and thoughtfully designed. Having an in-room ice machine, coffee maker, microwave, and sink made our stay even more comfortable and convenient. I would highly recommend this hotel to anyone looking for a great Colorado getaway. Between the amazing amenities, stunning scenery, and exceptional service, the Westin delivers a first-class experience.

We were recently married at Beaver Creek and we used the Westin Riverfront Resort and Spa as our…read morebase of operations. All of our guests stayed here and everyone raved about the quality of accommodation, the attentiveness of service, superb amenities, exceptional on-premise dining, and the delight of ski-in / ski-out at a world-class mountain. The rooms here are very well appointed and the staff ensures that every possible need is attended to. From the crew at the valet station, the concierge desk (who host daily après ski hot chocolate and fresh-baked cookie parties!), the housekeeping team, the ski valets, the spa attendants, and all of the wonderful F&B folks, the service here is impeccable. The hotel amenities include an elegant spa, well-equipped gym, pilates and yoga studios, heated salt water pool, and three infinity hot tubs that are perfect for après ski soaking. Of particular note, the Westin has updated its Ski Valet shop which offers faultless service for those availing themselves of the Beaver Creek Ski resort. The valets bring your skis to the Gondola which is right outside the door! The lobby bar, the Lookout Bar, and the Stoke and Rye served our guests with superbly crafted food and drink. It should be mentioned that Chef Richard Sandoval is leaving so Stoke & Rye is being repurposed into an Italian eatery under the guidance of a new Chef - we look forward to experiencing this new venue. We held an arrival dinner for our guests in a private space - the Osprey Room - and the food, drink, and ambiance were exceptional. The room was cozy yet spacious and created a warm, welcoming environment for our guests who traveled from all three coasts. We want to make particular mention of our hostess, Sonja Eichenberger. Sonja managed every aspect of our affair, ensuring every dimension of a large party was attended to the last detail. Sonja listened to the Bride's comments and discerned solutions that were both creative and thoughtful. We had several dignitaries in our party - two Senators, a US Attorney, and a Fox News commentator - and Sonja saw to it that consideration was made for both their privacy and security. Much of the success of our special event rests with Sonja. The Westin Riverfront Resort & Spa at Avon is an exquisitely fashionable property but it is the staff that makes the experience special. Thank you Sonja for making our week at the Westin a lifelong memory!

Cannot comment on lodging as I did not stay here, but this is a great place to hang out in after a…read morelong day in the slopes. Good food (obvi very (very) pricey) and a good vibe. Clean, public bathrooms are available here, too

Disappointing experience for a romantic getaway I want to be…read morevery clear from the outset: the staff at the Ritz-Carlton Beaver Creek were absolutely fantastic. They were warm, welcoming, professional, and genuinely tried their best throughout our stay. My disappointment is not with the people working at the hotel--it is with the management, planning, communication, and overall operation of the property. My wife and I booked this stay specifically for a romantic break. I have been traveling extensively, and we were really looking forward to some quiet time together. Unfortunately, we were not informed when booking that there would be a large wedding taking place at the property during our stay. When we raised this concern, we were told that the hotel could not tell us that a wedding was taking place because of privacy considerations. I found that explanation difficult to understand. We weren't asking for the names of the couple, details about the wedding, or any private information whatsoever. Simply letting guests know that a large wedding or private event would be taking place at the resort is basic information about the environment they should expect during their stay, not a breach of anyone's privacy. The wedding itself was clearly a high-energy event, and while I have absolutely nothing against weddings or people celebrating, the atmosphere was completely at odds with the quiet, romantic getaway we were expecting. Had we known in advance, we simply would have chosen somewhere else. More importantly, the impact went beyond the atmosphere. The hotel appeared to be operationally overwhelmed by the event. There simply did not seem to be enough staffing or inventory available to adequately serve the other guests staying at the hotel. At around 10 p.m., we attempted to order room service. We were told that the only option available was a Caesar salad without protein because multiple other menu items had sold out. This wasn't an isolated case of one particular item being unavailable--it seemed that multiple menu options and ingredients were no longer available. We experienced something similar at the Japanese restaurant. Again, the service from the staff was fantastic. They were doing everything they could, but effective inventory management should be a fundamental part of operating a property at this level. If a hotel is expecting a significant increase in occupancy and demand because of a major event, it should be anticipating that demand and ensuring it has sufficient stock to deliver the experiences and menu choices it is advertising. The staff were not the problem. The operational planning was. We did raise our concerns during the stay, and unfortunately, at one point the conversation seemed to shift toward the fact that our reservation had been made using Marriott Bonvoy points. I found that particularly disappointing. How a guest has paid for their room should not determine the quality of experience they receive. I am a long-standing member of the Marriott ecosystem, and one of the reasons people consistently choose to stay within a hotel group is the expectation that loyalty will provide a consistent experience across the brand. Whether a stay is paid for with cash, points, or a combination of the two, the guest is still occupying the same room and should receive the same standard of hospitality. In this instance, I simply did not feel that the value proposition of being a loyal Marriott guest was reflected in our experience. At some point, management needs to decide what this property wants to be. If it is going to operate as a major wedding and events destination, that can certainly make sense from a revenue perspective. But if that is the strategy, the hotel needs to ensure it has the staffing, inventory, communication, and operational capacity to continue providing an exceptional experience to the other guests staying at the property. Right now, it feels like the property is trying to do both, but the experience for non-event guests can suffer significantly as a result. The biggest disappointment was for my wife. We booked this as a chance to reconnect and have a quiet, romantic break after a period when I have been traveling extensively. Instead, the overall experience left her genuinely let down. To be absolutely clear: this is not a criticism of the staff. They were lovely, fantastic, and did everything they could. This is a criticism of management and the operational decisions surrounding the event. If you are looking for a romantic couples' getaway, I would strongly recommend considering an alternative property in the Beaver Creek/Vail area. If you are looking for a wedding venue, however, this may be a very different story. For us, unfortunately, it was a two-star experience and a significant disappointment given what we expected from a Ritz-Carlton.

This has all the common characteristics of a 1990-era Comfort Inn, unfortunately:…read more1) Popcorn ceiling in 2025 2) Random cuts in the ceiling to fix whatever had broken, with access panels or similar coverings installed to make it look intentional. 3) old carpeting style 4) old tile style 5) old countertop style 6) caulk over caulk in the shower 7) well worn baseboards 8) hallways, elevators, doors, pretty much every high touch surface looking beat up 9) wall-shaker heating and a/c 10) poorly lit parking area 11) covid-era plastic panels separating you from the check-in person, or perhaps they just like that gas station security panel vibe 12) hard beds and hard pillows 13) phone missing the button labels and no one answers at zero The place looks and feels like an interstate stop property, not a ski resort property. Maybe that's their goal, maybe they don't have high enough margins to remodel given the inevitable non-season drop in income. Who knows. I stayed for one night at the tail end of a ski trip because I needed to be near Eagle for an early morning flight, but can't imagine staying for any extended period.

The front desk and foyer were very nice and updated. The woman who helped me was very impersonal,…read moreafter she helped me she went and sat back down and didn't help my friend, luckily there was a man available to help her. I got to my room #321 the carpet is tearing near the sink, the plugs are away from the walls, the wallpaper is peeling on every room, the bathroom door would not close due to the enormous crack across the back, there was a door knob hole in the bathroom wall, and when I took a shower there was a bandaid up on top of the shower curtain rod. It was disgusting!!! I hope my company never sends me back to this location at this hotel. The room was terrible. Breakfast was pretty good for hotel breakfast, coffee was decent.

If you are looking for a nice hotel that won't break the budget (for Avon), you should strongly…read moreconsider staying here. I travel to the area for work a few times a year. If you haven't been one thing, you should know that it is costly no matter the time of year. This trip, we were here for a few days, and part of the deal with clients is that we cover our own travel. The less we pay in travel, the more we make, so I am always looking for a good deal. Last time I booked us at a resort that was nice, but this time I took a chance and am so glad that I did. This hotel is clean, modern, and comfortable. The rooms were suite-like with a desk/living area attached to the bedroom. The closet was more of an armoire, but hangers were plentiful. The bed was incredibly comfortable, and the climate control worked as it should. The view from our rooms was beautiful, and I really enjoyed the stay. The only complaint I have is that they charged us for parking for both rooms, but we only had one car. I spoke to the front desk once, then called twice, and have still not received a refund. If you need a giant resort and money is no object, I can direct you to that property. But if you want to save a few bucks and still have a great experience, don't forget to check out this hotel.

I was told transportation to the Vail Valley Surgery Center would be provided. Upon check in I was…read moretold I was misinformed. That I would have to make my own arrangements to get to a destination five minutes away. I hate leaving a bad review. But they need to figure things out. I'm very frustrated at this issue. Positive is the room is nice and clean and feels nice.