Got me in very quickly, excellence caring staff, made sure all my concerns were taken care of…read more thank all of you.

Took my husband in to get relief asking specifically for an enema. They said yes.. he was stage 4…read morecancer and they knew the details. Four hours later and $920 .. they gave him a prescription for fleet which is an over the counter which did not work in the first place. Scam Ally!

I never look forward to ending up at one of these places (it's usually not a good situation)…read more... But, the staff here was absolutely wonderful, and we received excellent care. From the sweet lady at the front desk (Kristina) who made registration quick & easy, to thoughtful Nurse Rommel, who gifted us with a small teddy bear as a brave patient prize, to kind & gentle Dr. Bechtel, we were seen by quality practitioners who gave prompt attention, treating our situation with professionalism & empathy. Being an over-protective parent, we felt it better to be safe than sorry and came here after our toddler got too curious for her own good. The clinic is open 24/7, so we were thankful to arrive after 10pm with little wait. Dr. Bechtel was not dismissive about the situation but offered light humor, comfort, and reassurance. They kept our kiddo in observation with us just long enough to make sure she was okay and marked our visit as "urgent care" (versus an "emergency") to ease the financial burden. Don't want to repeat the situation any time soon, but this will be our absolute go-to if a medical emergency arises again. Highly recommend this place and appreciate the staff who took care of us that night.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

I have never been in the hands of kinder doctors in my whole life. So refreshing. They gave me…read moreeverything I need and where very kind

They need to change their name to the do not care clinic. There is nothing urgent about this place…read moreexcept their desire to get paid. Today I walked in with breathing troubles. I am a diabetic and heart patient who had open heart surgery four years ago. No one was on duty at the front office. When I yelled out emergency the tech leisurely, unhurriedly came up. They refused to treat me until I provided my medical insurance and paid a $50 copay. They then took my vitals and told me to wait in the lobby. When I called an ambulance they suddenly got busy helping me. They ran an ekg and eventually a breathing treatment but gave me no oxygen. Still waiting to see a doctor 45 minutes in.the lack of concern for anything except making $$$ is obvious.

I took my 89 year old mom here at 8:15 tonight and it was a great experience for her. We walked…read moreright in, they registered her, and immediately got her in a room. All the staff there were professional and friendly. With my mom's respiratory symptoms, they did Covid and flu tests, and even a chest x-ray, prescribed medicine, and we were out of there within 30 minutes. I was amazed and will come here in the future if necessary.

Went in with flu symptoms and was well taken care of ,shyra was amazing thank you so much!!!read more

Wonderful and very responsive! Lovely healthcare ladies and very communicative. They give me peace…read moreof mind with my elders!!! Highly recommended!

We used At Your Side for two weeks in October 2024. We were very happy with everything they did…read more We even had a minor emergency on a Sunday morning and they came quickly to help! We will use them anytime we need some help.

Fantastic care here! Brought my son in for a bad cut on his finger that needed stitches - first…read moretime for stitches at that. The Doctor and the nurse were so patient, caring and kind with my son. Thorough, excellent care. Thank you!

Please keep in mind that they are out of network with most insurances. they billed my insurance…read more3,750, plus $15,900 for 2 hour visit. This came in for high blood pressure, checked my vitals, took Xray and gave me blood pressure medicine. Note before being seen you will be required to fill out pages of paperwork. SCAM and subpar care.

My husband's hospice care was excellent. They took such good care of him. I needed nothing. They…read moreprovided everything and they were fast anytime I needed them. They were so caring. I appreciate them so much, and I will never forget how they helped me and him.

I have nothing but good things to say about the staff and caregivers that I have encountered at…read moreDevotion. From Jeff who got us enrolled and became a forever friend, Marci, our wonderful nurse, and CoCo our aide that came out and cared for and bathed my husband. There were others but my mind is blank. Every need we had was addressed. When we needed more meds, it was delivered in one hour. The lines of communication were always open and they literally felt like family. I would recommend them highly to anyone that may need this service. I hope you don't but if you have to face it, these people are the best!

Extremely slow, lack of communication and zero urgency. Skip this spot unless you have 10 hours to…read morewaste.

This is my go to ER, and yes, I have to have one ‍. They are always considerate and take great…read morecare. Sometimes, even when they're almost empty, they can take a while, but significantly quicker than a hospital ER. Only complaint, their SPIDER infestation. Mentioned this last time, it has not been remedied. Rooms themselves are clean, though!