I never look forward to ending up at one of these places (it's usually not a good situation)…read more... But, the staff here was absolutely wonderful, and we received excellent care. From the sweet lady at the front desk (Kristina) who made registration quick & easy, to thoughtful Nurse Rommel, who gifted us with a small teddy bear as a brave patient prize, to kind & gentle Dr. Bechtel, we were seen by quality practitioners who gave prompt attention, treating our situation with professionalism & empathy. Being an over-protective parent, we felt it better to be safe than sorry and came here after our toddler got too curious for her own good. The clinic is open 24/7, so we were thankful to arrive after 10pm with little wait. Dr. Bechtel was not dismissive about the situation but offered light humor, comfort, and reassurance. They kept our kiddo in observation with us just long enough to make sure she was okay and marked our visit as "urgent care" (versus an "emergency") to ease the financial burden. Don't want to repeat the situation any time soon, but this will be our absolute go-to if a medical emergency arises again. Highly recommend this place and appreciate the staff who took care of us that night.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

I took my 89 year old mom here at 8:15 tonight and it was a great experience for her. We walked…read moreright in, they registered her, and immediately got her in a room. All the staff there were professional and friendly. With my mom's respiratory symptoms, they did Covid and flu tests, and even a chest x-ray, prescribed medicine, and we were out of there within 30 minutes. I was amazed and will come here in the future if necessary.

Went in with flu symptoms and was well taken care of ,shyra was amazing thank you so much!!!read more

Why 5 stars? Because this will be my go-to walk-in clinic from now on…read more --- --- --- I recently came down with some kind of gnarly illness where I was feverish for several days. I took an out-home Covid test and it was negative. I assumed it was strep, which requires antibiotics, so I wanted to go get tested. My wife had a good experience here recently, so I figured I would try it out. I went online to reserve a time and there was something available 20 minutes from when I was looking. I checked out the GPS and it was going to take me 17 minutes to arrive. Perfect. My main reason for the 5-star review here is that they do not require patients to wear masks. It's not that wearing a mask for a half hour is the end of the world, it's more that I hate participating in the stupidity of something that accomplishes nothing other than extend society's exuberant anxiety. Wear one if you want, but Brazos not requiring them is why they gained a fan in me. My co-pay was $75, which I thought was a little steep. I tested negative for strep and then it was suggested I test for the flu. That came back positive. And when I left, I assumed I'd owe more, but nope! That $75 suddenly didn't seem so steep as it was all-inclusive, at least for what I received. See ya next time Brazos, though I hope it's not for a while. The flu was intense enough to last me for the rest of the year.

Great medical office, wonderful and warm experience from start to finish. Appreciate Ms Angela…read moreUscanga for taking time to ensure that I am properly informed about my health and care. I would have no qualms in recommending them to family and friends. Lydia

Nice staff and provider. They do X-rays here. Would come…read moreback for future quick visits.

Assessment lasted 3 minutes. PA said " I can't help you, you have to go to the emergency room "…read more They changed me $210. I've read his notes and they are different from the ones made by the doctor in the emergency room. They have essentially done nothing for me other than refer me to the emergency room.

As an Urgent Care, I go here often for my non-emergency needs such as feeling unwell, scrapes,…read morebumps, and bruises. The staff is always friendly, helpful, and caring. Whether I'm ssen by a PA or doctor, I'm always well cared for. The wait times are very short. My needs are always met. Any higher level medical needs (think cardiac issues) I have been referred to the proper facilities. This is a great facility for normal everyday medical needs NOT emergency level needs. If that is needed, an ER is across the street. I recommend CareNow Urgent Care - Magnolia

I have been to this place several times over the last three years. I have had good experiences…read moreevery time. But don't expect them to figure out difficult issues as they are limited on what they can do and provide. If you are really sick, then I would go to an ER.

I went twice this weekend {Friday& Saturday}, September 11th & 12th, and all personnel were…read moreoutstanding. Everybody and Everything. From front desk check in to seeing nurse and then seeing the doctor. Even the CT technician was friendly caring polite and professional ~ they all were and they all explained each step from beginning to end with patience and accuracy. My insurance card kept saying one thing but Tasha, the first desk personnel I seen Friday worked it out until it was correct, she updated my profile in the My Chart so it would be correct. Awesome and Outstanding job. They were better than my visit to Houston Methodist Doctor office/Hospital. Thanks to every one of you.

Took my pregnant wife she was not feeling good. She's coughing hard at the front. Everything was…read morebeautiful. The service was awesome. The nurse who took her blood pressure temperature everything was beautiful until the doctor showed up. He walked in the room with attitude for saying he asked if my wife took the COVID-19 vaccine we said no, and it got worse as attitude getting worse and worse. He only checked her lungs. He didn't ask her for any other symptom, he won't even give her a chance to talk to him and he's giving us attitude and he walked out here before he left his life. I'm gonna give you antibiotic and he left couldn't give us. Give us a chance to discuss with him any other symptom, which is my wife is having his name is Jorge. Last name is starts with Z terrible service from the doctor. Only everybody else was awesome. This person should not have a license to deal with a human being. When I gave him one star because I cannot give him zero.

Cheapest place I could find. Super nice people. After I got set up, I could go every two months…read more They were very thorough.

Came in for my 2 year old daughter who had 104 fever, she was negative for uti and ear infection…read more Said they were going to send out her urine for more testing. Dr who took us in checked her breathing and said something about a murmur casually as if jt was normal, then moved on, didn't bother to continue the topic or discuss more about the situation. They said results will usually come in 2 days and they will give us a call back. 2 days later, no call! I had to call for the results. Results came in and it wasn't even reviewed yet. So for 2 days after my daughter went to this urgent care she was still having fevers Tylenol was helping but for a limited of time. As a mother I was stressed and worried and didn't know what to do and left this place with even more questions! Would never come here again!!

Staff was nice enough, able to confirm my insurance was accepted before showing up. However,…read moredespite listing online that they treat kids with shortness of breath, fever, and cough - after I paid my copay and told them my concerns they had my son weighed etc, then the doctor came in and said he didn't have a fever and that they don't treat children with wheezing and they sent me to ER without even listening to his lungs or anything. So, I paid them for a service they apparently don't even provide. Also! When I showed up at the ER, my son did in fact have a fever. Thanks for nothing, AFC Urgent Care.

Yesterday I went in to have my daughter examined for a possible fracture after a fall. They took an…read moreX-ray and sent us home, confirming that there was no fracture. At 7 p.m., after three calls during the day that I didn't answer because the number didn't show up, they confirmed that the radiologist had found a fracture. They told me to come in today at 8 a.m. because it was already late and they were closing. Today, the new team knew nothing about it. They accused me of having left yesterday with my daughter's fracture untreated. In a rude manner, they finally immobilized her after I asked about the previous day's team, making their malpractice clear. I am a doctor, and it seems to me that the care and training of the staff leave much to be desired.

Negative zero rating isn't an option so disregard the 1 star! As my throat was having spasms and…read moreswelling from excessive coughing attacks and vomiting last Thursday morning around 3:30-4am I drove myself 4 mins down the road in fear that I wasn't going to be able to wait till my PCP opened at 8:30 am because I couldn't get air through my windpipe when the spasms occurred. Mind you my illness began on Wednesday around noon and since I progressively got to this point I was exhausted, my throat hurt so bad as well it was difficult to talk not only to hear me but the trigger of when these spasms occurred wasn't just the excessive coughing but try talking on a raspy voice that literally hurts and I was very scared I couldn't breathe, definitely not in the normal healthy state people are typically in but you'd think an emergency care nurse is used to that as well as thoroughly trained to listened, observe and react or respond accordingly so, well not this one! The front desk guy was amazing I showed him a text I wrote to my self about the allergies and asthma and all the above and he says it's okay here a pen and paper to write down your name, very sweet. I sat in wait room for like maybe 5 mins and honestly I barely remember the nurse intro and not sure how much effort she was putting in as she and this other lady were chatting it up as they walked ahead of me to a room behind a current near the front desk to I guess take my vitals. She told me to get on the scale and once I did nurse asked me to read aloud my weight! Like really? Did the front desk not fill her in about my voice? Also when is it the patients job to tell the nurse how or what to read on your own vitals that they are measuring? I did attempt to read it, got the numbers a bit wrong (again extremely exhausted, couldn't talk and rubbed wrong at this point so I tried to say I can't talk clearing my voice trying to speak up but her mannerisms were rude like I was taking too long to answer and not answering my weight correctly, so when she behaved so impatiently with an unempathetic concern, rushing words like "hello" and rude face gestures I showed her my text the same one I had shown the front desk guy and she wouldn't even read it, she was like what is this? Umm really, again didn't I just give off a ton of cues that I couldn't talk or was struggling to do so?? So I told her she was being extremely rude and I was leaving and I guess I said I will just go somewhere else, and walked to the front desk to try to give back the arm band and the front desk guy was again super sweet and picked up on my frustration and said just one minute let me find the scissors it will be okay. And I left. Neither of the nurses in that room tried to get me to stay the one she chatted it up with never even spoke to me not even sure why she was in there. Honestly don't even know there names, the woman who didn't speak to me was a darker skin woman and the rude one was white and I'm only saying this because I don't know which one wrote on the portal as she is describing the RN in third person and not saying "PT shoved her phone in my face" yet speaking as if summarizing her feelings about the visit she either observed or could have been the one I was that I'm complaining about. Below is the comment the nurse put on my online portal Nurse Sarah R at 8/21/2025 3:49 AM Pt brought back for triage in room one, pt asked to step on scale and for height, pt hesitant to answer, gave finger motion to "hold on" Pt then asked to sit in triage chair and asked what brought her to the emergency room, pt aggressively shoved cell phone in RN's face, causing RN to be taken aback. Asked patient "what is this?" Pt states "you are kinda rude, I can't talk" Pt then gathered her things "I'm going to another ER" Pt encouraged to stay, she chose to leave. I went home and thankfully didn't die before my husband got me to our PCP where I was injected with antibiotics and steroids as well as prescribed several prescriptions of 2 antibiotics and steroids for a couple of weeks along with continuing the use of asthma inhalers and follow up with an ENT next month. I will never ever go back there and just so you know I do have a history of easily getting sinus infections and bronchitis/ pneumonia but this was the first time in my 45 years of life to have ever had my throat close up like that so again it wasn't just another case of what I've gotten over my lifetime even during extensive allergy injections and prevention treatments!

First time writing a review after a medical visit. I'm taking Levaquin and after 3rd dose I started…read moreexperiencing severe stomach cramping. After attempting to manage with Pepto & Prevacid the pain continued. After Googling my symptoms it seemed the pain could be a side effect of the antibiotic & the advice was to get clearance from Urgent Care. My past experience with this location has been stellar; however, today I literally walked out without any diagnostics or treatment. The nurse, Amanda K, completely dismissed my concerns & suggested I continue & "push through" with the antibiotic. Huh?!? I'm literally there due to a potential side effect. Then the doctor, Anthony Fasanella, comes in & barely lets me complete a sentence & states this is not what the nurse indicated the visit was about. Again, what?!? I have never felt so dismissed by a medical professional ever. He could not understand why I would be concerned with stomach cramping related to an antibiotic side effect. I don't think I completed a thought or sentence without being interrupted. BTW my husband was in the exam room as well & couldn't believe the exchange - if you can even call it an exchange. Eventually he suggests a CT scan with contrast. After I initially agreed, I just didn't feel comfortable with any of it. Amanda K re-enters the room & I explained that I wasn't good with my interactions with her or the doctor so I declined and left while still in significant discomfort. I've scheduled with my primary care tomorrow to gain some insight-hopefully I can deal with the pain through the night. I will never return to this location and highly recommend that everyone steer clear. Unbelievable experience.

I needed to see my GP but was unable to get an appointment. I came here . Got right in . Easy…read moreregistration. Front desk , Nurse and NP were amazing . Got what I needed . I expected a high up charge for a walk in clinic . It was almost same price as my GP and more Convenient. I will recommend to family and friends . Thanks to all for great care .

Heaven forbid if you have an issue on the weekend. I went to memorial Herman urgent care to get my…read moresurgery bandages re-done. No one was there and they didn't want to work at all! They did not want to pull up my information for billing. I went to a memorial Herman urgent care for that reason as they didn't my surgery and my info is already in their system. They also did not want to fix my bandages as they " claim " they aren't allowed to touch post op? We left and are heading to the ER for that reason! isnt this the point of urgent care. to keep people out of ER! Hope no one is in need of something! Don't go!