Just to reiterate what a lot of others have said. The staff that actually take care of the…read moreresidents, are generally very good. Turnover is horrendous. The people behind the desk I think is the biggest problem, starting with the "Director". Constantly trying to raise the rates. Maintenance is horrible. I've had a couple of small pity things on a list for over 3 months. Seems like every time I walk in I see new faces in high places such as "Health Director".

The staff is wonderful here but the management is terrible. Took them over a week today hook up my…read moremother's cable. My wife spoke to the Executive Director about it. She just made excuses about not having a maintenance person. Never apologized or showed any empathy whatsoever I spoke to her boss and asked for an apology. We never received one.

The Four Seasons is more than a group home. The owner Mike and Kendra the caregiver go above and…read morebeyond for each resident. Their devotion and compassion show everyday in the care they provide. I would highly recommend 4 Seasons to everyone.

From the owner: We have proudly established a reputation for delivering compassionate and high-quality care in our…read moreresidential care homes. We specialize in low resident to staff ratio, 4:1, consistency of care, and providing aging in place.

My mother lived in a 4 Seasons home for almost 5 years. I highly recommend these homes. We didn't…read morehave to have her tested for levels of memory loss or care needs; they just took care of her as her needs increased. The small number of people in each home makes it easy to visit and the atmosphere is more home-like. I feel sure that Kendra's care extended her life because she personalized everything about her care, getting her up to keep walking, and learning and addressing her needs. We did have occasional concerns about other staff and our concerns were always addressed satisfactorily. Nellie and Joy were also good; unfortunately I don't know all of the other names. We moved Mom to 4 Seasons during the pandemic, which was scary, but it turned out to be the right thing. We are very grateful.

If anyone is tasked with finding a home for an aging parent or loved one look no further. The home…read moresetting and wonderful caregivers make this difficult decision easy. My MIL could no longer live independently and we struggled with finding just the right place where she would still feel like she had a home. 4 Seasons has houses in residential neighborhoods and the staff to resident ratio gives us piece of mind knowing she gets the attention and help she needs.

My mother-in-law, Pat, has been living at the BeeHive for almost 1 year. My husband and I could not…read morerecommend this place more! We were so happy to find this gem after searching many different homes and facilities. We visit often at various times and days. There is always something going on. Crafts, parties, special guest. Meals are served in the family style dining area. The atmosphere is peaceful and pleasant. The staff has been caring and loving to Pat. She is so happy living there! If you're looking for a special place for your loved one, check out the BeeHive!

What a wonderful place for your parent. They will be well-loved and well taken care of. The staff…read moreis very loving and takes every opportunity to help the residents feel at home. I love visiting and spending time with the residents.

We moved here a few months ago and love it. The people are friendly and the facility very clean.read more

My review pertains to the dining experience only! It's with…read morepretty much everything these past two years we have had to be flexible due to Covid. I was told that most of the regular staff was out due to Covid related causes so that is likely why the staff was primarily temps. This facility regularly uses a temp service so it may not be very uncommon. The residents feel the effects of temp servers who may have never been a server and it's their very first time being thrown into it if you have a family member expressing concerns or are visiting family, just know all servers are likely temps and it's probably their first time ever being in the facility. Patience. Despite the companies staffing issues causing longer wait times, the dishes were routinely dirty. Cups were murky and had food spots, and other dishes weren't consistently clean as well. The quality of food in terms of taste could have been better as well as many residents were not very impressed (with lunch, breakfast was fine). I had no concerns about the cleanliness of the kitchen and about food being safe to eat so that's a great plus. Didn't really interact with residents and their care but didn't notice anything alarming, another plus

This review is for relative newbies like me to the 55 & over crowd. In chatting with our delightful…read moremanager the other day, corporate has been modestly soliciting reviews & I'm all too happy to do so. The most salient aspect of Evergreen is something most people don't even think about; they are a local concern as opposed to national, so not owned by some outside interest. This means hands-down better management, less cost, and sincere attention to the 'Standard of Living' experience. Evergreen values its reputation & you see a conspicuous full case of well-earned awards right there at the front door to prove it. I try to be rather descriptive below, and do so to express how refreshing it was upon moving in to come to a property where the care & concern for the residents is so palpably genuine... To wit: Facility: The grounds are meticulously kept. You see that a lot around town yes, except here it's actually 24-7 two-up clean & tidy. The pool area is quaint and beautifully appointed; on a summer evening for example it's a perfect conversational get-away and no mosquitoes (!)... Typical amenities abound, except here they're always carefully maintained & by golly everything works. First-rate gym equipment, spotless game room w/ pool table, meeting/library rooms, a general group gathering/rec area that also has a clean, fully equipped kitchen. This location also has a secured easy-access parking garage with larger spaces; hence getting in & out of the car is a snap. There's no assigned spaces other than handicaps so you always have a convenient spot every time. Notably, the tow-truck gangs are not allowed to come hunting here so never a worry on that end either. Location: Tucked away in the southwest corner of Farmers Branch, traffic getting to local grocery, retail, and dining is non-existent. Everything necessary for your day to day is a couple miles away or less, and the facility even has a shuttle service for that too. Overall the surrounding area is uniquely safe & peaceful, and Farmers Branch Police are without question the best of all of the Dallas suburbs. There are also miles of walking & riding trails immediately adjacent. Community: Best neighbors ever! Ages run the gamut & are mostly women. Personal get-togethers are constant, open-invitation, and a variety of groups have formed over time for gaming, hang-outs & what-nots... Sponsored holiday events & varietal programs of interest are recurrently orchestrated by management and depending on the topic are geared toward appropriate members of the community accordingly. Residency: Subtle niceties avail themselves once you're getting settled in... You discover there was no skimping on convenience or privacy here. Little things like a plug always right where you need one, abundant pre-installed lighting, a roomy ambience with superior sound insulation to boot. In simple terms, the floor plans were well thought-out and in this price-range are likely unbeatable. On a Personal Note: I moved in here because I could, primarily to address the increasing needs of my mother who had been a resident here past 10 years. Though titled as a senior community, the fact is this place is a hidden gem. I've known many of the residents here for years, as well as the management over time. The service here is unmatched. The cost/value ratio also unbeatable. Most apartment communities are of course geared toward a different crowd; so getting away from certain annoyances of modern communal living, (take your pick) has been a real treat. If for yourself or a loved one you're looking into this category of residence, I fervently endorse the Evergreen brand, and if this specific location is convenient, start here... Note: The pictures available on the net are from initial construction. The landscaping is well developed now and far superior to what the pictures show...

I have made my home here for over 13 years. The manager is very efficient and she communicates…read morewell. We have a wonderful maintenance staff and problems or preventive maintenance is handled as soon as possible. They schedule events and we have a great group of residents who play games daily. It's an stress-free place to live. We all know our neighbors.

I was a private caregiver for a resident hired by a family... the memory care nurses, Especially…read moreBrea will make it known that you are not welcomed.

This is a great place for anyone wanting there loved one to have an environment which is more like…read morebeing at home in a neighborhood. The home is clean and well maintained. The care givers are amazing people who I trust with my mom's care . The owners are the most loving and caring people. The owners are always responsive to any special needs my mom has or any concerns I may have. They love to calloborate with the family to improve my mom's quality of life. Highly recommend this place.

my Grandma tells me all the time on the phone the food is good but the place is haunted as crap she…read moresaid she seen some scary woman in the bathroom and she vanished but i told her its just all them adible gummys i gave her 6/10 better if this place wont haunted

My mother has been a resident at The Oaks at Flower Mound for over a year and it has been a great…read moreyear due to the facility, care, meals, activities and very helpful staff... but the level of care she received following her recent fall and broken hip truly exceeded all expectations. The entire team has been a godsend during this challenging time, and we cannot recommend them highly enough. We want to specifically recognize two exceptional individuals: Dora and Sunny. Their dedication to my 88-year-old mother's recovery has been remarkable. They approach her care with a perfect blend of professional expertise and genuine compassion, consistently going above and beyond to help her regain her strength and independence. Dora and Sunny's consistent encouragement and specialized support have been crucial in getting her back on her feet and well on her way to normal. The rehabilitation process can be daunting, but thanks to the tireless efforts of the care/rehab staff, my mother feels motivated and cared for every step of the way. The entire facility provides a warm, supportive, and safe environment for its residents. We are incredibly grateful for the peace of mind knowing she is in such capable hands. The Oaks at Flower Mound is truly a five-star community.

I cannot say enough positive things about The Oaks! It was a wonderful environment for my mother. I…read moregot the sense that everyone tried very hard to make this a loving, supportive community. If you can visit, you will find it to be beautifully appointed without being fussy. My mother went from a townhouse to a one bedroom apartment and it was perfect for her. The weak link to the whole operation is the dining room, and my experience is that most assisted living properties struggle in this area. The dining room is not carpeted and so quite noisy for the residents. Food service can be uneven and the food was often not very hot! But I found that if my mother asked to have something fixed, the servers were always kind and accommodating! My mother passed away one year ago. I was with her along with hospice, which they allowed to take care of her in her apartment. I found the staff of The Oaks to be so accommodating and concerned. I wish my mother could have enjoyed living there for many more years!

Quality care regardless if you are in assisted living or memory care. They have lots of activities…read moreand places to be. The business office is always available except on weekends or night visits. Come take a tour!!!

After 3 plus years at Atria-Carrollton our mother/mother-in-law had to be moved to a nursing home…read morefor a higher level of care. The staff and management at the facility was very understanding and helpful in assisting us during this transition. While she was at Atria-Carrollton we enjoyed the level of care and work of the staff to keep her engaged and active. This facility not only welcomed and cared for the resident but worked to keep the family informed and up to date. It was always a treat to be greeted by Margarita at the front desk. She was never too busy to acknowledge you and provide a warm smile. The management and staff earned our Thanks through their professional care.