From the owner: Family Owned and Operated Licensed and Insuredread more

My daughter has been a patient at this office for years, and I was seen here throughout my…read morepregnancy as well, so I came in to enroll my son. I was checked in and had already started filling out paperwork before the front desk staff guy told me they "don't accept my insurance." This makes absolutely no sense, considering my daughter was just seen there a couple days ago and my insurance has not changed at all. Instead of double checking or trying to resolve it, the front desk employee simply turned us away after we had already gone through the check-in process. It was a complete waste of time and incredibly frustrating, especially having to bring my child in just to be turned away like that. This should have been verified before check-in, especially for a family that has been established with this office for years. The way it was handled was rude and lazy. No effort to help, no explanation, nothing. If this is how they treat people who've been coming here for years.

Stopped accepting patients 70mins before closing. They close at 7:30pm, but stopped accepting…read morepatients at 6:20pm. Maybe change the hours? The late hours are there to accommodate those who cannot make it during the 9-5pm hours and have to come later in the weekday. Please add Saturday hours.

Great staff and Doctors they care about the patients and there well begin. No long wait time. The…read morepeople that work here are 100% respectful and professional at all times. Keep up the great work.

So I came to this office because my daughter got sick over the holidays. She had fever, diarrhea…read moreand was vomiting tmi yes I know. So I heard he was a good doctor and I am a cash patient so I gave him a chance. I was told the doctor arrived at 1:30pm from the hospital he's affiliated with. It is now 2:49pm and I arrived at 1:35pm. I asked the front desk receptionists and not even they have an idea at what time he will arrive when I was originally told he would be here at 1:30pm. Office is completely full in the waiting area and more patients outside and no one has a clue as to when this doctor will be here and my daughter here I'll. This is completely unacceptable and I will be filing a complaint against this facility. Never again. Update it is now 3:15pm my daughter is barely getting weighed in and no doctor onsite. Unfortunately I don't know this area or I would've left but unacceptable for everyone waiting

Dr. McMann is no longer practicing in Chicago. The advocate office abruptly relocated. I learned…read morewhen I wen to get my child's medical records.

We have been bringing our kids here since they were born and really love our pediatrician which is…read morewhat brings us back but the front desk is consistently rude. Even after years of coming the lack of customer at the front desk has not gotten better.

My ex husband is in this place and he told me he eats potatoes and slop every day. He hasn't been…read moretaken outside since he got there 8 months ago! It's dirty and the staff is rude, not helpful and indifferent. Usually we have to call 4 or 5 times to speak to him. After 8 months he still has no cell phone, State I.D. , public aide health insurance, food stamps, nor cash assistance. He says it feels like jail and that nobody cares! We try to encourage Lindsey via phone but reaching him is next to impossible. We leave messages..he never gets them.. Mr. Lindsey Slator is just wasting away in a this State ran facility that never passes any inspections! Their facility fails every inspection, month after month and year after year! There's no management, social workers etc. It's deplorable

this is the worst place for anybody to be at. me and my daughter just left this place to visit her…read moredad and when we got here they did not let us see him talking about we needed a appointment to just see him for 20 mins and the receptionist are nasty, rude, unprofessional and when you call they have you on hold for ever and hang up on you and they will not get one star from me. this place sucks they wouldn't let me post beause i had to put a star. but trust me they don't deserve the one star

The worst i have ever experienced in my 54 years on Earth…read more was given a prescription , come to find out that the Dr. needed to provide more documentation . I phoned about it was told someone would follow up with me , which they never did. my visit was on April 5th it Is now April 16th still no medicine , just a bunch of blah blah blah, excuses and finger pointing , blaming the pharmacy. I wouldn't refer this dump to my worst enemy. Can't even get a follow up call. no sense of urgency. AVOID this place at all cost. TOTALLY UNPROFESSIONAL!!!!!!!

The doctors are great, but once again I am at mercy of the staff of this clinic. My doctor at this…read moreclinic asked me to have a blood lab test. After I saw the doctor, I meet with the nurse to set up the lab appointment and my next doctor's visit. I hate the waiting room, so I set up a lab appointment to be the first in the lab and I get a 8:45 AM appointment (the firs appointment of the day). The day of my lab, I show up at 20 minutes before my appointment and most of the service windows are closed. The are no sings where to go or what to do to register. There is a window open on the left hallway and I go and ask where to go for the lab. The lady points out the first window around the corner, just across the main entrance. There is one person in line and several other around and close to the window (they don't know what to do also), all waiting for the lab. I this point I'm not sure if I have to go and seat or make a line and be yell out like last time. I decided to stay in line and risk to be yelled. Then, I see my neighbor sitting in the waiting area. She get up and comes to the line to talk to me. She told me that that she also has a lab appointment for 9:00 am, but she came over an hour earlier because she doesn't trust the appointment system. Exactly at 8:45 am, they open the window (not the window that we were indicated) and a woman yells in Spanish "Blood test" and something else that I don't remember (I think it was gynecology). We all quickly moved to the window trying to make a line and my neighbor (with the 9:00 am appointment) was the first on line and I was the 4th position in the same line. My neighbor "registered" and she was sent to the waiting room, then a woman next in line, then a guy (in front of me). This guy told the lady that he didn't have an appointment, but the same the lady took his information and sent him to the waiting room. After I registered and went to the waiting room (this is about 9:00 am), I sat next to my neighbor. We started commenting why do they make 8:45 am appointments if we are not going to get serviced after 9 am. My neighbor was about to make a comment too when her name is called (remember, she was the first on the line, but had her appointment after me). I said "WHAT???", "what kind of appointment service is this?". I had my appointment before her and I was 20 minutes before my scheduled appointment (meaning on time). Then the lady that was after my neighbor (second in line) was called, then, they call the guy with no appointment (third in line in front of me), and finally they call my name, this is about 9:10 am. While the nurse is drawing my blood, I'm thinking, somebody in the clinic approved to spend thousands of dollar in a computer program to set up appointments to provide "The Best Service" to their patients/customers, but the clinic (read receptionists) end up just following first come first serve. The receptionists don't announce that they are using the first-come-first-served rule, so this isn't fair for us, the patients that follow the rules of planning and make appointments using your expensive computer program. It is not fair that we have to be in a competition for a position that is assigned to us. The patients that did appointment with the computer system deserve the priority of service. Instead of using the co$tly computer program designed to do this, the fairness becomes dependent on human judgment (the receptionists) about who's seen first. Better just to toss a coin. Next time, just announce in advance to follow first-come-first-served, and spend your money in training for better customer service.

There is no way to contact them to either make an appointment or if you have any questions- they…read moresimply never pick up their phone. My mother had a prescription from Dr Dmytriv and and she had important question regarding the prescription. We called multiple times, left bunch of voicemails and simply no return. Now she has health issue. Avoid this place at all cost.

I don't normally write reviews but this called for it. I came here to get some solution regarding…read morestretch mark, I was getting very self conscience about it so I came here to get a consultation. I was told that microneedling and prp would help reduce the stretch mark, I decided to go for it. It all went downhill from here. I came in for my appt. after work and they were running behind, I waited for almost an hour, fine with me. Then I was finally taken in the room and I showed her which areas I wanted to get done and she proceeded to tell me "oh that's a big area, I won't be able to get everything done today, can you come back tomorrow for the rest?" I said that's fine. Then we proceeded to get my blood drawn and she added numbing cream to the area but of course.... she was running out of numbing cream so she barely put any. She leaves the room while we wait for the numbing cream to kick in but then I waited for almost an hour cause she was still trying to take care of another patient, she kept apologizing and kept saying she doesn't understand why the front desk only books for X amount of time for these kind of session. When she finally came back to do the microneedling, she warned me it was going to be prickling... fine but then she also kept going over the same area because she wanted "to go deeper to get the most out of it"... I was in pain but I held it in because I trusted her.... she kept going over the area MULTIPLE TIMES!!!! I left there in so much pain and couldn't shower for days... I paid a pretty good amount for the session, came back the following day to another esthetician and paid for "another session" even though my first session wasn't done. I told the front desk but I didn't want to argue with them and was just glad that something can be done with the stretch mark. The second session was much less invasive and the healing process took no more than 3 days. The first session was still no where close to healing after 3 days... all in all it took almost a month for it heal. It took almost a whole week before I could shower normally and tolerate the pain from the wound. I was told that I would need a series of this process and should wait 4-6 weeks to come back. I was also told the healing process would take no longer than a week... true for the second session but completely false for the first session. For almost the entire month I was in pain but I thought it was normal because she had done it deeper, nor did she tell me to put anything on it to help with the healing process. Fast forward to 6-8 weeks later, I started getting hyperpigmentation... it was done wayyyy to deep that it damaged my skin. I called them and sent them pictures about it and I was told... "it may have been because I was stress" I ended up going to another place asking about it and the doctor told me that they should have been more careful as this area is sensitive and that they had damaged my skin due to the fact that they went too deep. I was given a hyperpigmentation bar to use and a cream to help with this but I've been even more self conscious about my legs than I ever was before. It's summer and I've not worn shorts or any type of clothing that would show my legs... I tried to come back but my schedule was getting pretty hectic and then when I was finally able to make an appointment it got rescheduled because the doctor was going to be out at which point I just gave up because I don't think they would have been able to help me, I was really curious to see what they would have said but I don't think they would have done anything.. they were no where near apologetic about what happened nor where they trying to help out. Now I'm down almost $600 only to leave with even worse feeling than before. Long story short, don't come here to get anything done for your skin otherwise you'll just walk away with worse skin than before and $$$ money short. Worst money I've ever spent!!!!!!!!!! I regret ever coming here.