We live here now an highly recommend living here ! Me an my husband tell our friends that we feel…read morelike we're living at a resort!!!! It's wonderful !!! the people who work here are so friendly nice they go out of their way to help you if you need anything!! Thanks twin oaks !!

My tenancy at The Vue at Creve Coeur ended with an unresolved move-out billing dispute. Although I…read morehad a written extension through July 6 and paid approx. $600 for the short period as per the move out notice, management issued a revised final statement charging $929.04 for "Holdover Rent 12 days." Its own statement records my move-out as July 6, 2026. I understand the lease has a holdover provision, but I dispute that it applies when occupancy was authorized by a written extension and the agreed rent was paid. I provided management with the extension, payment receipt, and returned keys and requested a complete ledger and corrected statement. As of Aug 2, the issue remains unresolved. The statement also threatens collection referral and a minimum additional 35% charge. Prospective residents should keep every extension, receipt, and key-return record. I will update this review if the account is corrected. Management says they talked about it which is entirely not true. This is a large management firm that puts everything on paper. I have my copies to prove the point. It feels like a money grab. Would not recommend moving here. I have made the payment to stop any credit issues.

Beautiful place, very helpful staff. After my elderly mother looked at several places, I chose this…read moreplace for her because she wanted to be around younger people after living I. A retirement home for 5 years. Couldn't find a better place with better prices in St. Louis, and the amenities are fantastic! I'll definitely be visiting my mom a lot more often now! The residential staff here was fabulous and super sweet and accommodating for my mother. Can't wait 'til she moves in!!!

Absolutely gorgeous place to live. Management and maintenance team are the best people you can ask…read morefor. Property is clean, well maintained, feels like home. Kudos to the manager and Assistant Manager for making this place HOME.

Overall, I enjoyed my 3 years of living in these apartments. The management (Stephanie & crew) and…read moremaintenance (Jerome) were friendly, professional, and helpful. The building has a lot of great amenities and an awesome rooftop. The location was mostly decent but seems to be getting better as more businesses are opening up nearby. Security was never issue for me here and I felt safe on the premises of the building. I removed a star because of a few major issues I had with my first apartment there, although management was quick to remedy them. Also, most fixtures and furnishes are good quality, however the 'wooden' floors scratched so easily I was afraid to do a lot on them. If anyone is looking for an apartment in this area I'd recommend it. The price is right, the apartments are nice, and management is the best. I have attached photos of the view from my apartment as well as the apartment itself right before I moved out.

This is truly a wonderful apartment complex with excellent management that is attentive to every…read moreneed of the residents but also anticipates! The apartments are in large and very high-end in regards to flooring, lighting, granite countertops with spacious rooms and balconies available! It is a very secure building with underground parking and exceptional views of the sunset and sunrise. It is literally one block from the heartbeat of the Central West End! There are monthly social events and a wonderful clientele! If you have a dog there is a bath/grooming area, coffee/tea bar and truly exceptional rooftop with hot tubs, Weber grills, 360 views and tons of space inside and out with games, TVs and more!! Highly recommend for so many reasons!!

My car was stolen within a week of moving here, as well as nearly every package I tried having…read moredelivered to my apartment. Management withheld $200 of my security deposit for locks on the door in the unit that were present when I moved in. Not to mention the multiple maintenance requests I had to make for rodents. I promise anyone looking that you can find a better apartment in St. Louis for the same, if not better, price.

I love this property so much! The staff has been so friendly and patient helping me found a new…read moreplace from out of town. The hardest part was choosing which apartment I liked best. They are all so great! I was super excited to hear that they are adding a dog park for my puppy Gunner. He is a social butterfly! They are also putting in a new fitness center in the Spring so I won't need to get a new gym membership! The apartment has an ADT alarm so my parents are happy too! I just wanted to say thank you to all the staff at WMP@CWE for everything you have done to make this is smoothest transition I've ever made. :)

Before applying at Warson Village, please be prepared! Don't…read moreexpect to get any of the amenities listed on websites or what's in your lease agreement. Warson Village looks absolutely nothing like what's posted on website! The landscape in front of the apartments consist of overgrown bushes, weeds, growing above the bushes, and the so-called mulch bed is completely covered with weeds. Large sign out front post 24 Hour Fitness Center, sparkling pool, private entrance through patios, washer, dryer's available. Also another single sign on front of the property, remodeled fitness center. Fitness center has been CLOSED OVER THREE YEARS! At this point tenants are very doubtful the fitness center ever reopen. 30 apartments do not have private patio entrance as advertised, FENCES WERE REMOVED OVER THREE YEARS AGO! HAVE NOT BEEN REPLACED! Management refuses to give a date when fences will be installed, The so-called SPARKLING POOL, as of today, June 1 is still not open! The pool is full of dark green sludge water, concrete deck around pool at one time was painted white, but most of it has chipped away, never repainted. So called restroom next to the pool has been closed for the past two years. Wanted to ask a freshman will be open this year. No answer has been given, so another words know. Without a working restroom next to the pool you can only imagine what the pool looks like after a couple of weeks, Entire time pool was open last summer, the water was so disgusting due to yellow and green slimy water. Most tenants refuse to use the pool last year, without having a functioning restroom by the pool, many tenants did not use the pool because we had no idea what we would be exposed to, since no one would leave the pool to go back to their apartment complex to use the bathroom. DEFINITELY, NOT A GATED COMMUNITY! GATE DOES NOT FUNCTION! In the past seven years it may have worked a total of 10 days. Pool still not being open today, June 1st, I was very upset and out of frustration I asked the "new unapproachable" maintenance supervisor, when the damn pool be open? Instead of him understanding my frustrations and answering my question, he said, in a loud, forceful voice, no one is going to talk to me like that, he threaten to call the police if I didn't leave the leasing office. Apparently, this is the way he handles being questioned by tenants, who has every right to be upset regarding a situation, if he doesn't want to answer their questions. When leaving the complex, you have to be extremely careful, you have to pull out into traffic to be able to see past the newly planted evergreen tree by the concrete pillar. Several accidents have almost occurred. More than several tenets, request the tree be removed for safety reasons, there have been many, many close calls due to the fact, the evergreen tree is planted right next to the concrete pillar in the view was completely obstructed. Corporate office absolutely refuses to remove the tree, obviously corporate is more concerned with curb appeal and the safety of tenants. When accidents occur corporate office should be held responsible due to neglect. Especially since there's been so many tenants who have to force their concern time after time, and continue to ask the tree be removed. So beware, there's definitely a good chance your apartment for a flood, at least once, or twice a year due to blocked sewer lines along with all of the dangers. Don't expect amenities leasing office tells you about when you apply to move in, even though amenities are listed in the leasing agreement, they are still not provided!

This review is in regards to a maintenance staff member at Warson Village Townhomes -Brandon…read more Brandon is always on the go, attending to the maintenance requests of the residents, When Brandon responds to my maintenance requests he is prompt and courteous. He takes time to explain what he is doing and always answers my questions should I have any. Brandon shows initiative and takes it upon himself to assist residents in getting things done on the property. He is ALWAYS polite and courteous. Most importantly he is very kind to my dog, Hubble. He never treats Hubble as if he is a problem or is in the way. So if Brandon is kind to animals, you know he is a good guy. He works to get the job done.

I began working with management almost 2 months before signing my lease. I was relocating to St…read more Louis to start a new job, so my timeline wasn't 100% clear. There was a lot of back and forth and lack of exactness on my end, but management never acted annoyed and were always prompt in responding. There was turnover in the office during this time, and I didn't close with the same agent I originally talked too, but this had no impact on me. They communicate well and must keep records of interactions, because no matter who I got a hold of, they were able to help me without me having to reexplain everything. On both the day I signed my lease, and the day I moved in, I met several staff members. They were all professional and personable. They seem strict, but to me that is necessary in apartment real estate, as it promotes responsible tenants. The apartment itself is what you would expect for an apartment in this price range with some upgrades and some areas that are still dated. Kitchen and bath are updated and very nice compared to other apartments in price range. The building smells musty, but overall the interior is clean and spacious (lots of closet and storage space!). Walls are thinner, so you can hear some noise, but nothing outside of what you would expect living in close proximity to others. Plenty of parking. The additional amenities and common grounds are what really sets this apartment complex apart from others in the area. Super pet friendly! Although it seems like a safe area, I appreciate the secure building. Only negative I have found so far is that there is no light in the living room at all and only a small wall light in bedroom. Would be nice to have better lighting or a ceiling fan. There isn't even a connection for you to supply your own, so you must buy floor lamps/fans.

After move in, I noticed the oven was dirty and carpet had stains…read more I should have called but did not. During move out, I was charged for a dirty oven and a dirty stove top. I complained but never received a credit. I will not recommend this apartment complex to anyone because of this event.

I appreciate how Austin Realty was able to accomodate me at the last minute as we arrived into St…read more Louis not knowing where were going to live they were able to get us in a beautiful unit at the last minute. Thank you Austin Realty, we much appreciate it.

EXTREMELY EXTREMELY POOR MANAGEMENT!!! I have been a renter in St. Louis since 2012, never late or…read moreshort on rent and always get my deposit back. I don't buy because I don't want to be in St. Louis forever. I have been in my current home since 2020 with NO issues until 5/1/2025 when Austin Realty became the new management company over the property I rent. They took over when my lease was due to expire as of May 1st they never contacted me regarding renewal of my lease and it was 3 days before rent was due when they finally got me set up in portal to pay rent, which also wasn't correct I actually paid more then they showed due because I knew what I was suppose to be paying took them 3 months to get it right in their system. On Sept 5th I put in my first maintence request for a faulty outlet never heard anything from them until 9/16 when Monica contacted telling me that on 9/18 an investor needed access to the property for viewing. This alarmed me because as a long term renter I have been to this rodeo a couple of times, the norm for this type of sitsuation is an investor buys, rehabs the property, and raises your rent. I verbally elaborated this to Monica during phone call on 9/16, Monica assured me NO NO NO thats not the case. On 9/19 day after they came to inspect finally a maintenance man called me to look at outlet, which I had already bought a new one and unstalled it myself and didn't know I had to press the "test" on the new outlet for it to work yes I felt "stupid". On 9/23 I receive email from Monica with a new lease to sign and of course like I said raised rate after she said NO NO NO it was Yes Yes Yes I was right. I noticed the sewer rate was also increased from what I had been paying for past 5 years, I reached out to Monica with my concerns and asking for proof from city regarding raised sewer rate with no response. Leaving me in limo without a lease for 5 months is ludicrous, this management company is not fit or organized enough to facilitate property managment. I would not recommend anyone wasting their time. I hope the property owner see's and reads this so he knows he should have stayed with the previous management company. I would also like to add I don't need the stress this place is bringing me I am still dealing with both of my kids being dead!! I know they saw the Urn in my house.