Stay away. Very difficult staff. Maintenance argues with you about repairs that need to be made…read more My neighbor across from me had severe mold in her apartment and they refused to do anything about it, despite her repeated complaints. I asked the apartment manager who owned the apartment complex. She refused to tell me; she said it was owned by a private individual. One of my other neighbors told me that she told them the same thing when she asked who owned the complex. When I first moved in, there was a couple below me who were alcoholics and fought constantly. They were extremely noisy and disruptive. When I complain to the manager she just said well you can move to another apartment here. She refused to deal with the problem. I told her I just paid for moving and I did not want to have additional expenses.

Never met Collin -- he wasn't there when the Health Dept. came. First time I've heard anything…read moreabout "hail damage." Feels like an excuse to save face instead of taking real responsibility for the mold in my 4-year-old's room.

These are awesome apartments. Great location and easy access to highway 141. Perfect location to be…read moreclose enough to downtown St.Louis.

We moved in 2 weeks ago - long enough to experience this community of quiet, respectful people! Our…read morecat escaped on move-in day, and everyone was super supportive! I talked with many residents, (most are pet owners!) and many eyes were looking for our Nicholas. He is now home! We love the open floor plan and everything is only 4-5 years old! There is a big difference in 'refurbished' apartments and 'new' ones. These were built with 9 foot ceilings, and so much cabinet space, I wish I didn't downsize for the other apartments we've lived in! We highly recommend these apts, only 2 miles from Gravois Bluffs, where EVERYTHING can be found!

Multiple issues here & it hasn't even been a month. They showed me a clean apartment & then handed…read moreme the keys to an apartment that had stains everywhere. On everything. Even the toilet had stains in it. I was absolutely mortified. They ended up giving me an apartment that was actually ready to be rented out, but only because I advocated for myself. There's been too many disrespectful gestures to list. And I'm reminded of them every time I get their DAILY emails.

totaly scam before you rent they will show you clean…read moreapartment but they will put you in one smell like sht carpet and some things been here since 2012 or older room leaked when rain i have had a bad experience and will never refer any one else to live here /insect and spiders are normal here dont panic totally normal this is my honest opinion

Neighbors here are oh so friendly…read more.. Being 21, starting my own business I work long hours as a permanent make up artist. I also bring my dog with me as much as possible. On my days off I do trainings from home and try to do meetings from home if i can. He is very well taken care of I can assure you. I have cameras set up in my unit to check on him when i'm not able to be home. Correct me if i'm wrong, dogs do bark? I reviewed my cameras the day I got this note on my door from a nasty, sad human. My dog barked around 6:45-7:00 at my door (someone was there) He then laid back down and then barked again when he heard my car lock because he know the sound of mommas car Truly praying for whomever felt the need to harass me. This distasteful, mean, and arrogant letter shows your character. Noise here is a HUGE issue. From the noise above me throughout all hours of the night management has shown no mercy. Other people's dogs barking also which i don't complain about because it's normal and things happen!! Save yourself the trouble and the TREMENDOUS HEADACHE, look else where!

I recently saw some negative reviews about the building and felt it necessary to offer my opinion…read more The past year has been a struggle for everyone and I know some people in the building feel they aren't getting what they are paying for. Am I frustrated at times, of course I am, but do we really think these rules in reference to gyms and pools are being enforced just to upset and aggravate the tenants?? I mean seriously, everyone has their opinions on the safety protocol for COVID but I would much rather live in a building that is erring on the side of safety and following proper protocol. I have had several friends and 2 family members who have died or been seriously ill from COVID and I am willing to sacrifice some of the luxuries/amenities in life to stay well and keep others healthy too. I am sure the same people that complain about not being able to bring a guest to the pool would be the first to complain if the quota was over and couldn't use it because other tenants had their guests there. It's common sense the intent is to make sure the paying tenants of the building have access! I know some people in this building are previous homeowners and maybe aren't used to apartment living and don't do well in this type of setting. You have to learn to accommodate and adapt in life and that has never rung more true than in the past year. I bought my own collapsible cart that I use when going grocery shopping etc. It is not only convenient for me but I feel safer knowing it's clean & sanitized & I don't have to worry about the fact that some inconsiderate neighbor hasn't returned the cart they used. I am going to go out on a limb here and also make the assumption the same people that complain about pool, gym etc. are the same entitled tenants that feel they have the right to roam the public hallways and elevators without masks! It's that inconsiderate, selfish behavior that makes many of us in the building wish you hadn't signed another lease! We all have had to give up a lot over the past year and we're living in closer quarters than we're accustomed to, but let's not take it out on people who are just doing their jobs the best they know how in this weird, new normal we live in. The staff here does a phenomenal job and keep smiles on their faces all while I'm sure under enormous pressure and hearing a lot of negative comments. I've lived in many different apartment and condo buildings in my life and I love it here! I am so sick and tired of hearing people complain about the jobs these "front line" workers do. How would you like to go to work everyday wearing a mask for 8 hours or more and then have people complain they can't get the things they were accustomed to getting before and that it is somehow your fault? Grow up people, we are in the midst of a pandemic whether you believe it or not! Some people have lost their jobs, their homes, their family members-I think you can go without a remote control or your friends at the pool!

We are currently halfway through our second lease. This place is at almost max capacity with long…read moretime residents, a lot of them for at least 6 years all the way up passed 15 continua years of residency. I feel as though sometimes people only take the time to review publicly when they are angry. Where as it is impossible to completely please everyone, the complex tries their best to make all of their residents happy. I guess all of these 1 star reviews are written by people who have no flaws, otherwise they would understand everything can't be perfect ALL the time. In my experience, our apartment is beautiful. We have a balcony overlooking a lake home to resident geese and ducks who parade around showing off their new babies in the spring. This complex is very animal friendly, and our dog is always warmly welcomed anywhere we go. We love our management, and they do their best to make sure everyone is happy. Understand that no one is perfect, but we love our home. If you are considering the complex, you should come and at least take a look. You need to meet our management and see the property. Z

My husband and I stayed at Reflection Cove Apartments while our house was being rebuilt after a…read morefire. We absolutely loved staying there and found the residents, activities and amenities were wonderful. We especially adored the above and beyond support offered by Bridget to ensure our stay was comfortable.

They did not tell me that one months salary divided by 3 equals total rent you will be approved…read morefor. Ex $3000 (salary) divided by rent $1000 = 3

Honestly if I could leave 0 stars I would. Me and my bf have lived here since may 21st and today is…read moreaugust 2nd. Our first issue was that we were lied to about the amenities in our apartment and received an apartment with no balcony. Second thing was that our "brand new roof" leaked and cause water damage in our ceiling which has not been fixed. Thirdly, there was a leak in the hallway that they left dripping and wasn't fixed for 1-2 weeks and has now caused mold. I called the office to report the mold and I was told it was probably "dirty water." I have called and sent an email since with photo evidence and have not heard anything back. Lastly, our internet does not work because the wiring in our walls is shit and now spectrum has told us they will have to redo all the wiring to fix this issue. Overall, I wouldn't recommend these apartments to my worst enemy. In addition to all the issues they don't contact you with any information or follow through with anything. The people are not accommodating and rude. ( also there is a wasp infestation in the walls so you will have wasps as roommates). We haven't even lived here barely 2 months and already want to leave!

My daughter lived here and there was a hole in the kitchen floor that they just covered up with…read morevinyl tile and many things looked pieced together . It looks nice on the outside but everything inside is not updated or in good shape.

I lived here for 4 years. Once the new management took over it has been terrible. I have been…read morewaiting to get me refrigerator repaired for 2 months. I was told they had the part then on the day of the repair I was told it was the wrong part. Still waiting to get it fix. My light in my oven is out when he came to replace it I was just getting out the shower and asked if he could come back. This was on a Wednesday. He never came back. Went to the office on Thursday and she told me he will come on Friday. Of course he didn't show up. Called on the following Tuesday and was told he will replace it today. Once again a no show. Have a chain on my door because one day I was getting out the shower and the maintenance man had enter my apartment without any notice. A few days ago they maintenance broke into my apartment ripping my chain out the wall. When I told management she didn't care. I still have holes in my wall where they put in ceiling fans, 2 years ago. Still not repaired. Please don't rent here. They don't care.