Everyone was professional and happy. Which makes for an enjoyable experience. If I ever need…read moreanother operation Treasure valley hospital is the one.

Tucked away in a nondescript area (bigger cross streets are Emerald & Maple Grove) ... is a lovely…read more***physician ran*** hospital. I had exceptional care here during my heart loop monitor procedure. (Also known as an ILR). I had the newer (bigger & longer) Abbott version inserted... so not only did I have my heart Dr & dedicated nurse the whole time, there was also 2 Abbott Lab medical reps & even an additional medical staff member during most of the procedure. They handled my ridiculous level of allergies & autoimmune challenges fabulously & because of the perfection of all involved- I healed quickly & fully... flying out on a family trip just a week later. Now my insur is fighting on paying the bill, but that's the jerk insur co, not this fab hospital. I'd absolutely go here again if needed!

This review is specifically for Dr. Bridges. She's awesome!…read more It's so nice be listened to, heard and given the courtesy of direct and clear replies to questions. Spine surgery is a big deal. I've had two consults before where the doctors pretty much said "here's what you need" and then just expected me to do it without questions, research and serious consideration. Dr. Bridges is the opposite. She flat-out said high risk, gave me real numbers on complication rates, discussed options even if it wasn't in her wheelhouse and referred me to someone who specializes in an option I want to explore. No detectable ego which makes her more credible in my eyes. I'm well aware weight is always a factor in surgeries and since my colon resection and the unexpected consequence of the high carb post op diet, I'm all too aware of my current size. i don't sugar coat it. She doesn't sugar coat it. Need to keep this stuff real. She wasn't rude, just matter of fact. I really appreciate that. Quick digression: She told me that because I would be face-down during surgery and I've got a bigger belly than usual, that pushes all the blood up towards the spine and can make me bleed more. I hadn't even thought about that. Only airway and anesthesia. Makes sense but I never even thought of it. So, I left with an X-ray order for both hips since my recent trip to the ER it's unclear if I had severe hip pain because there's something wrong with my hip or if it's an extension of the spine problem. (duh, wonder why ER didn't do that?) Also got referral to a doctor who specializes in an option that I researched to see if it's even viable for my injury AND a referral to Salt Lake because they have more advanced equipment to handle how complicated this is and I might need to go out of town. If I have to go to Salt Lake, I wish Dr. Bridges could go too and make sure some jackass doesn't get stupid on me. I have pretty much had my fill of doctors and trust is hard to come by.

I would be sure to ask about pricing before you go the this ER. 1300 charge, just to go to the ER…read morefor a wrist injury, not including the nearly 2000 dollars for 2 X-rays. No doctors, all physicians' assistants, at the ER!Started at urgent care, but the nurse was in charge of taking the X-rays. The nurse expressed concern about being able to get the X-rays done. Okay, you're clearly not trained to do this role. Instead of focusing on saving money by having lower skilled employees doing the job, give quality care, with appropriate staff. I never would have gone to the ER if the urgent care staff was appropriately staffed, with an X Ray technician. I didn't want to have my family member endure extra pain, and additional X-rays, if the nurse couldn't correctly take the X-rays. Clearly an administrative problem. Staff was kind. I'm hoping they do the right thing and adjust the charges. Any charge should be attached to a service provided, not just you went to the ER and saw a Physician's assistant for less than 10 minutes. Ridiculous! Make it right, St. Al's.

I have been consistently coming to St. Luke's now for the last 9 months. From November of 2025 to…read morecurrent, I come every Monday to get my labs done. I've had a couple appointments sprinkled in for infusions or fun ED visits. But my whole journey with St. Luke's started in 2004 when I had my daughter. I adore a majority of the employees in registration. I love Lucas the most! He's so vibrant, kind and caring. I aim to see him every Monday as he starts my week off right! There's nothing better than having someone like Lucas start your day with so much happiness. He exudes so much love and sunshine Everyone in labs are great! Lily has always stood out to me as a leader. She handles my labs like a boss and is very thorough. Not every poke is the best but they all do a great job! They all take their time to get what I need tested and send me on my way. We have gotten to know each other after 9 months worth of labs. I have had a few infusions for iron done post transplant. All the nurses in the infusion center is so great! Some of the nurses have it down to a science inserting the i.v. without it being crazy painful. They have a neat machine that helps locate the IV. It eliminates the guessing game of finding the vein. I was always checked up on and made sure I was solid before they let me go. I did have a few ED visits after my transplant. One visit was when I was sepsis. Unfortunately, they couldn't do much for my here and was sent to U of U for the rest of my care. But, the DR that took care of me in November was very great. I also did stop into the ED to grab a couple bags for a drain line that I had installed. Those two visits, the nurses were so great! They got me a new bag for my drain line without having to be admitted. I could only imagine the total cost of having to go through the ED for a bag.... I wish I could give the hospital 5 stars cause each department that I have interacted with are fantastic. Unfortunately, the staff at the front desk are just awful. They are so rude! And it kills me every week when I come in and have to start the first part of my day with these grumpy people. They are literally the first people you interact with before a procedure, visiting a baby, a family member that is super sick. How fun is it to have some bitter person at the front set the tone of your purpose at the hospital? I just give them my ID and make my way to registration. I don't want to absorb any of their negativity. If you hate being in the front, maybe you should consider another department. Pretty sad honestly having to deal with them every Monday. I know I have much more to do with my new kidney at this hospital. I will just continue sharing my journey and happiness with the appropriate people at the here. All I know is that the front desk are in a desperate need of a hug and smile.

Today was the first time in a few ER visits I actually felt like I was bothering ER staff at their…read morejob. Came in between 1:15-1:30pm. Super busy day, and I could tell based off the parking lot alone. I walked in with my mother, who is visibly not well, and the receptionist working was absolutely terrible. Horrible attitude. Just uncaring, not polite whatsoever. Very blunt and rude with her questions, had a scowl on her face, and looked irritated as my mom is giving her information. I, mistakenly, mentioned "I'm not sure if you know, but there's a wet puddle on the floor". Mid sentence she rudely cut me off, "I know. Someone's coming. We see it". I said, "ok, sorry to bother you at work". Walked away. Triage nurses? 10 gold stars. I acknowledged their stresses, and they were absolute angels. Once we were able to get a room, we waited. Understandable given how busy they were. When the ER doctor came in he was TREMENDOUS. While I'm sure he was over the day he maintained great bedside manner, looked us in the eye, patient, and super caring. 10 stars for him. The CNA that came in before him was also super nice, and patient. The RN? lol RUDE. Seemed annoyed my mom was asking questions, and just flat out annoyed with people breathing it felt. Between the receptionist and the RN, the tension and annoyance was so palpable I felt uncomfortable being someplace where people are supposed to be professional. Again, I get being stressed out and with Dr Google, I totally get the frustration.. human moments are forgivable, but this? Never again. The ONLY reason I gave this 2 stars was for triage, the CNA, and the ER Dr. They were actually really nice given the circumstances. I typically don't do reviews often, but this was enough for me say something. I plan on calling the feedback line as well. I always talked about how great St Luke's is, but after today it's not likely I'd recommend their care again.I

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

I had to have a nuclear stress test done today. While it may not be the highlight of my day,…read moreeveryone I dealt with at a saint Luke's was absolutely amazing! From theoment I walked in, the staff the checked me in were awesome! The nurse that took me in back and ran the scanachine was phenomenal and friendly. The two nurses that administered the stress test were amazing and friendly. To say the least, the staff made a note so pleasant test absolutely wonderful!! Thank you so much!

They have excellent and caring health staff, the food is not so great but neither are the appetites…read moreof the healing patients. The nurses are very cape able and I would trust my life with them.

The night shift were unfriendly and didn't care about the pain my wife was in. She passed away and…read morenow someone has stolen her purse. Stay far away from this place

I just want to say thank you to all of the staff you are truely amazing. You have really touched…read moreour lives more then you will ever know.

worst hospital in the world I hope no one every has to send a loved one there my dad was doing…read moregreat in the icu before he went to this hospital then when he got to this hospital the nurses and doctors treated him like he is brain dead.. they want to ship him off to a nursing home and told us we will never be able to care for my dad at home. I hope no one ever has to go thru this with a horrible hospital !!!!!

Went in with a broken arm. Went through triage was told a nurse would be out with a shot for the…read morepain. That was 2 hours ago. They came to take x-rays but couldn't because of the pain. When asked when the nurse would be out to give me the pain med, after another hour, was told by the nonchalant male PA "I told the nurse when they get a moment they would be out." REALLY???? Well, I finally got my pain shot. Nurse said it would have been soon but the computer said I was discharged. Gee, that wouldn't have happened if they would have looked me up when I first asked how much longer. Totally disorganized and completely UNACCEPTABLE. Nurses and PAs walk around with no sense of urgency. Extremely rude.!!! No compassion!!! No sense of humanity. NEVER, EVER AGAIN. Their attitude was what made everything such a frustrating experience.

Worth baby emergency experience ever . Was admitted to the room pretty quick but waited there 1.5…read morehours before someone showed up , checked the baby for one minute and rushed out . 15 min later they came in to scan baby's lungs and left us without anything for another 1.5 hours , I have never seen this horrible service quality in my life . Finally asked someone running around to give baby breathing treatment since there was no pneumonia. After some excuses the did . Waited for another 2 hours and no one ever showed up , no discharge papers no nothing. We just got up and left . Never back to this place . All this happened between 12 midnight and morning.

I have been a patient of BVAMC since 2018. The care and expertise I have received has been of great…read morebenefit to me. The nurses, doctors and PAs are professional, knowledgeable and dedicated. I cannot speak highly enough of the organization. BVAMC gets highest recommendations from me.

Worst VA I've been to. There are a few employees who actually care and work the because they care…read more 95% just do it for a JOB. Make you wait in line while they finish sending texts or whatever, after they're done you can come to the desk. The VA "police" are no more than bored want to be city cops who overreact to every little thing. The Docs are in more of a hurry to get you out of their office than they are to helping you. The care is maybe a C- IMO. If I had ANY OTHER choice this would be the last place I would go. Think about it: it's the perfect job for lazy employees, since they basically can't get fired. They less they work, they worse they treat you, you have two choices. Continue going and just deal with it, or stop going entirely which is a win for them.......less people to bug them, less people for the docs to see.

In the past 4 years, I have had 2 hernia, 1 gallbladder removal, 1 TURP, and, last week, a lumbar…read morelaminectomy with fusion. It appears that my years of running & training to have a body that would see me through many adventures in retirement, can to a halt when I broke my neck in a cycling accident on 12/7/13. I am grateful to be alive & walking as the C1 break, front & rear, in 85% of the cases ends with either paralysis or death. However, it did cause some subsequent damage, e.g., the pinching & slippage that required my laminectomy. In all the surgeries & followup work required everyone at St Luke's has been outstandingly professional, polite, and friendly. From the staff to the neurosurgeons! Judging from my recoveries, the surgeries went as planned. Although the back surgery will take some time to heal, I already feel that I will have been given my active life back at the end of the recovery road.

Their security people are absolute jerks. They threaten you to leave. No customer service skills,…read morelet alone interpersonal skills. All they want to do is escalate every confrontation. I'm yet to have even a semi pleasant conversation without one of them effectively spitting venom.

The facility was filthy, my bed smelled like urine, I contracted strep throat and a Streptoccoccal…read moreskin infection (similar to staph aureus) even though I showered once a day and am a clean person. I am not homeless or disheveled. I am just a normal woman who has mental health issues and thoughts of sssscide. (censored for web filters) I developed a horrible rash which thank god isnt bedbug bites. The medical provider did not even LOOK at it. The nurse called her and she said to just give me an intramuscular shot of benadryl. They denied me medication for narcolepsy and had me on "opioid detox" even though I dont use drugs ot alcohol at all, I live a sober life. WTF? They called my outside psych provider and told him I needed to be referred for substance abuse treatment even though I had MULTIPLE drug screens come back with only my prescription Adderall (for NARCOLEPSY TYPE 2, which is what they denied.) They did not even get my Quetiapine dosage correct. I am very responsible with my medications and know the generic names , the brand names, how much I am taking, what time of the day, and why I take them. I don't understand why they would halve my medications when I am there for stabilization? That doesn't make any sense, that could cause further deterioration. I called the police on myself and requested to be placed on a hold, and am always a friendly and cooperative person. I don't cop an attitude, and I always follow directions. In fact, I'm a bit more of a meek person who tends to be passive because I hate conflict. I probably should have stood up for myself more, but pushing for my narcolepsy medication (Adderall) makes you look like a drug addict , which they already pegged me as from the start, so I just grit my teeth and bore it, exhausted and constantly needing to nap. The worst part was the filthy facility. I had a worker come and mop the area where I smelled old urine, and she told me "Don't worry about it, I wouldn't want to sleep in piss either, this is what happens when your coworkers don't do their job." Very telling. There were other patients there who told me that a week earlier (2 weeks ago as of this review) a 30 year old man DIED on the unit in the middle of the night , he wasn't breathing correctly (sleep apnea??) His roommate told the nursing staff "Hey , his breathing sounds bad, I'm getting freaked out" and they did not check on the man. They offered the roommate EARPLUGS. The man was found dead in the morning. There were people taking photos of the facility/ room/ man and people were interviewing other patients. Please , if you need to be hospitalized, try getting a hold of Cottonwood Creek in Meridian for a voluntary admit if possible. I have been there and it is much more professional and clean and well maintained. The doctors there are fantastic.

How is this place still open? They literally sent my best friend into a seizure after denying her…read moreHER INSULIN that I had to SNEAK in and give her. I have since been banned and I seriously don't give AF. These people are not trained, licensed, or even blessed with common sense. She was suicidal because they gave her 2 months to live (cancer, a pacemaker, a port in her heart, hemophilia, and brain tumors) and they treated her like a drug addict who needed a fix. I now hold a biomolecular chemistry degree and TEACH science courses to soon to be doctors NEVER EVER send your loved one here if you care about them at all. Her parents eventually ended up suing and won.