I found this place through social media recommendations, so only fair I rate. So, I donated clothes. I had to have that difficult come-to-jesus moment that my body has changed, lol. So, I had tons of clothes that no longer fit. I knew I wanted to donate, but how and where was the question. I was skeptical at first, with the home pickup. I called them a few times and reviewed the website, to make sure I had all the info and make sure it was not a scam. They answered the phone everytime and put up with me! Pickup was easy. I just scheduled online. Someone called me before to let me know they were close and I was able to hand-off the delivery. The pick up guy was super friendly too. I am also glad that my clothes are going to a good place and hope someone with a smaller body can love them as much as I did. read more

Their clothing donation pickup gave me the ability pass on my beloved late wife's clothing in an stress-free, efficient way.

St. Mary's, serving the community since 1957. Donating to St. Mary's is something that I try to do ever so often. St. Mary's collects clothing and other slightly used items, anywhere throughout the Tri-State area. It's easy to set-up an appointment using their online scheduler. I selected a date that was three days out, instead of a 24 hour pickup. My thoughts were to allow them time to include my route within their schedule and to avoid what some have encountered as missed appointments. Pick up times are anywhere between 8:00am-4:00pm, not including major holidays. As instructed, three days later I placed a large label identifying the bag as 'Donations for St. Mary's'. Placed my bag out on my porch at 8:00am. Close to noon, I checked and noticed my bag was no longer there and a receipt to be used for 2019 tax purposes placed in my mailbox. Very easy process. Donating to St. Mary's helps me to purge, and recycle my goods for those who are in need. read more

St Mary's Episcopal Church - Receipt - Churches Near Me - Brooklyn, New York

Like many others, this is for the clothing pickup. I easily scheduled my online pickup and had to make a change and called and it was no problem. The pickup was easy, and I received a receipt. The most important thing is that the church gives away the clothes to anyone in need (for free!!!) every Saturday. I am so thankful that the church does this and people don't need to pay. I will continue to use this service every time I want to donate. read more

I have been donating clothes etc some still with tags on them or some never worn to St. Mary's church in Brooklyn. They have the drivers for over 20 years they pick up when they say and are a wonderful charity read more

This review is specifically for St. Mary's Clothing Drive- not the church. Cleaning my closet was detoxing my mind and home to let go of outdated clothing, undersize due to weight gain, and dated hand bags. Used clothing drive for a good cause has always been a noble thing to do giving to the need. I now have plenty of space in my closet for a new look. This church contributes to the local community. Free pickup as the driver goes to your door with a assigned time frame. Clothing donation is tax deductible. Often times through the years St. Mary's slip a flyer in your door notifying upcoming clothing drives. I prefer relinquishing my used clothing to a church rather than dumping it into a unknown street donation clothing box as you do not know what would become of your used clothing. read more

St Mary's Episcopal Church - Churches Near Me - Brooklyn, New York

A Disappointing Donation Experience I am quite disappointed in your clothing drive and your church misrepresents it's self. I contacted you and informed you that I have 32 bags of lightly used and new designer clothing.  Your driver came and left saying the van was full and he would be coming back with an empty van in an hour. The clothing was labeled in clear plastic bags for St. Mary's church. Then, I received a call from a man stating that the clothing was soiled which is not the case and they cannot use them. I do not understand the boldface lies. The bags were set aside on the ground floor of the house. The clothing had to be moved because my contractor is doing work for me and they were blocking the entrance. We would have easily  brought them out to the van although clearly there were two men, a driver and helper. Your church misrepresented it's self and from now on I will make my donations elsewhere...and I do have quite a bit to donate as I am starting the process of purging and giving away lots of stuff that I no longer use. Your loss will be someone else's valuable gain and blessings. Very disappointing experience.  €£!$@ read more

It Feels Great To Donate. It's Simple Too. One Call PU Is On Thursday's And A Tax Receipt Always Left In My Mailbox. I've Never Had An Issue. Highly Recommend. read more

This is an excellent Church to make donations of clothing in good condition as they will come to your home and pick up your items. However, they only take donations of clothing, nothing else. read more

This was my first time scheduling a pickup with St. Marys. It was very simple. Use the link on the website to schedule a free pickup. Enter your zip code. The website states that "the schedule can be made before midnight for the next day otherwise all pickups will be arranged for the following day." You click on the date available. Pick-ups are between 8 am and 3 pm. You leave the quantity of bags, your name, address for pick up, telephone number and email address there. Once that is done, you get an automated response. I labeled my 5 extra-large bags with St. Mary's Church and left them on my stoop at 8:45. Around noon I received a message that they would arrive soon and to have my bags outside. A receipt for the number (and size - S,M,L) of bags was in the mailbox with the name of the person who made the pickup. Note: They accept clothing, bags, linen, towels, shoes. read more

Scheduled a pickup and the driver took off before I could come downstairs with a ton of donations. Completely would not recommend, not a reliable service. read more

This review is just for the clothing donation portion of St. Mary's. I live in Queens and had no idea the church was located in another borough- I love that they make the trek all the way out here! I found out about them because of the flyers they leave on my door announcing upcoming dates they would be driving through for donations. On a whim I called to see if they would come and do a pickup on a specific date and they did! They even have an online scheduling page. This is beyond convenient, not many organizations do this. I do see a lot of complaints of people waiting for drivers who call and then leave, or other issues. I have always left my clothes outside my apartment building and labeled them, no issues. If someone wants a bag of used clothes and takes it that's fine, but I wouldn't spend all day sitting at home making sure that didn't happen. Set it and forget it, if you ask me, that's the whole appeal of their service! read more

This church's donations coordinator needs training. My wife and I were lied to two weeks in a row by church staff. We called to make a donation of clothing. Trust me. The majority of the donation is new. The rest were slightly worn. All clean. The church phone staff claim they pick up at your home. They promised to come to our apartment in our co-op on the weekend, twice. Each time the phone staff said the driver would be here in 5 minutes. But the driver of the white colored van showed up outside, refused to come to our apartment, then drove off. This was so rude and unprofessional. Never have to worry about a donation from us again. read more

I've been donating to St.Mary's for years. I've never had a problem with anything I've donated some very used items and some brand new. They come when they say they're coming and leave a receipt as well. I find it very convenient instead of dragging bags all over town. Thank you for providing a wonderful service! read more

Here it is that I'm trying to donate clothes and other items to help a cause and the people you speak to over the phone are very rude and unprofessional. I set up a pick up for 9/11/21 and wrote clear instructions with clear directions to find the location of the facility and where the items would be at but no one showed up. They claim they couldn't find the UPS building. Needless to say it's 2 buildings across the street from each other. I sent an email asking why no one came and was instructed to call on Monday. I called on Monday at 8:02am and spoke to a woman who wasn't any help then was transferred to a man who was very RUDE, UNPROFESSIONAL, with an attitude as if he didn't give a damn about the donation. With that being said I will NEVER donate any to this church again. read more

Call and they come exactly the time they said they would come!! I usually call them! My donations are all washed and cleaned!!

Awesome way to give to those in need. The pickup is convenient and reliable. I wish furniture and can goods were accepted to provide for folks. read more

The best!!! Just need to leave your bag of clothes outside and they pick them up. I even accidentally forgot to leave the bag outside and they came anyway the next day without a problem. I've been using this pick up service for years. read more

This is the most unorganized place to want to donate EVER!!. They really take the joy out of trying to be a blessing to the community. I have tried on many occasions to donate gently used clothing/ shoes to this church,and the way donation scheduling/pick up is handled will be sure to leave you frustrated willing to leave your items on the curb . I scheduled a pick up, and of course I asked for an EST ( estimated time) they said between 9 am/11:30 I had my items neatly packed and ready to pick up by 9:00 I called and asked for an estimated time and was told that the drivers were in my area and that they had three stops before me I should be there shortly before 11:30. 11:30 came and went no pickup I called back and asked if the people were still coming they said yes they're still coming but they're running late they should be there by 12:00 12 came in what no call no pickup I waited till 12:30 still no call no pickup finally by 1:00 I called them back and told them to forget about the pickup and that I'd rather put my stuff on the curb and that I would never attempt to donate to them ever again because this is the second time that I've tried to be a blessing to them and that they drop the ball once again friends of mine urged me not to be bothered with them from the beginning but I figured and the current state of affairs that I would try again to help the community with my giving. They have a very bad reputation of not being cognizant of people's time I do realize that there is traffic and that sometimes there are delays I have been in thrift myself but they do not call and they do not inform anyone of their delay so that they can move accordingly around the delay this is very unfortunate they are going to lose a lot of donations and I'm sure they probably have already read more

This was my first time scheduling a pickup of 8 bags of clothes..they came between 8 - 4 and picked up my donation!!! They were completely as scheduled and they came in less than 24 hours...... thank you and God Bless!!! May our belonging go to those in need..... read more

This review pertains to the donation pickups. Usually St. Mary's is great for donations. I appreciate their service. But lately it's been difficult. I scheduled a pickup for Monday from 8-4. Then I got 3 calls at 7:15 am on the Saturday before with a voicemail saying they were here for a pickup. I was out of town, and asleep. I emailed to confirm I was still on for Monday and they said yes. So I drug 8 bags out Monday before 8am. No one came. They emailed Tuesday to confirm my items were picked up. I told them they had not, so please come get them. Its Wednesday evening now and the bags are still outside, getting rained on. I've had to repack them twice because passerby's kept ripping them open and making a mess even with a St. Mary's note on them. I have an injury so am unable to carry them back upstairs. And now my landlord is annoyed. I really hate wasting perfectly good items but they are soaked and just going in the trash now. read more

I have been using St. Mary's to donate stuff for about three years. I have never had a problem with the pick up or the Drivers. Thanks for an awesome job. read more

Great place for clothing donations. I've been using them for over 10 years and never had an issue. I'm just grateful that they do pick up service because most places don't. read more

This is a shame. The workers had an attitude, they called saying my clothes were not in front of the door when I was seeing them exactly in front of my door. The woman hang up the phone after yelling at me a lot of times. When I called back she was having attitude again. Honestly, I am a person who tries to be nice all the time, I think is the way to make this world a little bit more habitable. I was trying to donate clothes, I didn't deserve this behavior. Please, don't call them never. read more

Not the service I expected from a church. I scheduled my donation pick-up and confirmed with 2 people that a driver would come between 8am and 4pm. I waited home all day. I called them at 3:30 and was told the driver drove by and saw no parking so left. No one called to say anything which leads me to believe that the driver never came. Where is the accountability? Where is the organization? People are trying to do a good deed for those in need and get treated like you're bothering them. Never again with this organization. read more

I like to donate my clothes and now I'm going to donate some bags for people they can go out and party with them Or Take it to the beach or anywhere they want to go and when you called today they will come tomorrow that's what I like read more

This is the 1st time that I've donated clothes to St. Mary's, and now they're going to be my go-to for clothing donations! After practically begging Salvation Army to pick up my donations, I decided to donate to another organization. After doing some research, I decided to set up an online pickup with St. Mary's. I did the set up on Wednesday--three days ago. They just left my home TODAY with my donations! THREE days from start to finish. With SA, I had to wait weeks for an appointment, only for them to call and cancel on me--this happened three times before I decided to give up and reach out to St. Mary's. SM's pickup appointment was between 8am-4pm, and by 10AM, they arrived to take my clothes--that's the height of efficiency. If you're looking to declutter and donate to a good cause, give St. Mary's a call! read more

This used to be my go-to for clothing donations but in the past few months, the driver will call and if you don't pick up the very first time he calls, he will simply LEAVE. I called the driver 30 seconds after missing his call and the church said he already left. This has happened three times already and it's really sad to see what this organization has turned into. read more

This review is for the clothing donation. First of all, when your trying to do a good deed, you do not expect to be treated rudely. the woman who answers the phone at 718-529-0874 is extremely rude. I scheduled a pick up for this morning, and the lady called me saying the guy left because i wasn't answering the phone. not true i did not receive a call at all, and when i called back she had an attitude. Lady i am trying to do you a favor and you act like i am bothering you. I will just donate elsewhere, which is a shame. you would think the guy could wait a few minutes at least, ridiculous. read more

My family has been donating to St. Mary's for 20 years. They come when they say they'll come and offer a very stress free way to donate clothes you don't want any more. read more

A driver here just left without picking up my clothes giving so much attitude on the phone when he found out it was an apartment building. I made it clear that he has to ring a buzzer and get into the building to pick up my clothes when I was making the appointment. I even brought a bunch of clothes down to help the driver (they were right outside of my unit because I cannot leave them unattended at the first floor entrance) but he just left. So well, I threw them all away. Much easier solution. Apparently don't use their service when you live in an apartment building. read more

Very pleasant people on the phone. They said pick up would be between 8 am and 3 pm today. Here it is, 9:14 am and they're done! Driver was a little impatient, but whatever. Just glad to get the bags out of my way. I haven't used them in about 5 years. I'm glad to know they're still around. I'm going to be calling them again after I do further decluttering. read more

Set up a pickup online. They responded that pickup would be between 8am and 4pm. We telephoned that morning to confirm that he they were coming since we read some negative reviews and they said the truck is already out doing pickups. About 10:30am the van showed up. Got my tax receipt from the driver soon as he finished loading. Nice and easy. read more

St. Mary's used to be my go-to for donation pickups, but recently, more than once they did not show up during the timeframe they gave. Wasted a whole a day waiting for them. Another time I called to see why nobody came around, the lady said the driver was there, but didn't see any bags and left. I had to remind her that when I called, I made it very clear that I live in an apt building so I cannot leave things unattended downstairs; so, to please have the driver ring the buzzer and I'll bring the bag down. I also told them it won't take long for me to get down cuz it's just one flight of stairs. I also made sure she knew I was carrying it down, the driver does not have to come in. But nope, driver just leaves. read more