In response to the owner's reply: it seems this company always has an excuse for the way COA…read moreChildcare is run. The director was fully aware of what was happening--that's the most troubling part. Even with cameras in place, it's clear the higher-ups aren't reviewing them, or else they would have seen multiple incidents: a teacher left alone with seven infants, and even a school-age child placed in the infant classroom. These are not minor mistakes--these are serious violations. It's no surprise that parents are withdrawing their children for reasons just like this. I personally know several parents who are urgently looking for new childcare to get their children out of this center. How this place continues to operate while violating so many rules is beyond me. Parents, please be aware--this company shows a disturbing lack of accountability. Their response is nothing more than excuses piled on top of excuses, as if we don't have the ability to screen-record or screenshot proof directly from the cameras.

The reviews for this center are extremely misleading and appear to come largely from friends or…read moreassociates of the staff. My child no longer attends this daycare, and I'm writing not only from my own experience but also on behalf of parents I personally know who are actively searching for new childcare because they are trying to remove their infants from this facility. I genuinely do not understand how this center is still operating. Staff turnover is constant, and it's not hard to see why. Employees are treated poorly, and I have never encountered a daycare that does not allow staff to leave the building at all during their lunch breaks. Expecting employees to remain inside all day without fresh air or a real break is unreasonable and contributes directly to burnout and high turnover. Another major concern is supervision. There have been instances where a school bus driver was watching infants, despite not being a certified classroom teacher. That alone should raise serious red flags for any parent. Illness is also a recurring issue. Children are frequently sick, and it's clear why toys are not properly cleaned. They are simply put away and reused the next day. When concerns are raised, parents are met with nothing but excuses and deflection rather than accountability. This center puts on a polished front when it's time to enroll new families, but once you're in, the reality is very different. The fact that they continue enrolling children despite being severely understaffed speaks volumes. It is evident that profit is being prioritized over safety, staffing, and basic care standards. Let's not mention the treatment of the kids. Being left to cry in their cribs and you can't really blame all of the teachers there are maybe two good ones! But when they are overwhelmed and have way too many infants it's only but so much they can do. The staff to child ratio is never right which is a complete violation! I have also had former employees confide in me about the treatment they experienced while working here, which only further confirmed my concerns. At the end of the day, all I can say is this: don't let the reviews or the director fool you. What you're promised is not what you get. Unfortunately, many parents don't realize this until they've already enrolled. I'm already expecting a response filled with excuses and a complete lack of accountability, because that is the pattern here. This is exactly how concerns are handled nothing ever gets fixed. Parents are met with excuse after excuse, denial, and deflection instead of real solutions or meaningful change! This also appears to be a broader pattern across multiple Children of America locations, not just this one. When the focus becomes how many children can be enrolled rather than staffing appropriately, maintaining safety standards, and having a genuine interest in the well-being of the children, these issues are bound to happen. Unfortunately, that seems to be exactly what's going on here! Everything feels like a front for parents. The director is known for minimizing concerns, downplaying serious issues, and attempting to "smooth things over" to save face rather than actually addressing the root of the problems. Safety concerns are brushed aside, staffing shortages are normalized, and accountability is avoided all in the name of maintaining enrollment numbers.

****Edited 8/29/26 I have lowered the star by 1 as the…read moreresponse from the owner highlights the lack of accountability on their end. Even from leadership. Truly scary. **** Our longtime daycare closed, and we enrolled our children here. A decision I regret. I would avoid this location. The administrative team is disorganized, communication is poor, and advocating for your child results in being labeled "aggressive," even as staff raise their voices. My 5‑year‑old's teacher waited nearly two weeks to introduce herself, then immediately criticized his behavior in front of him and other children, with no explanation of how they addressed it. Billing was a mess: constant errors, incorrect charges, overpayments, and no accountability. The director threatened to unenroll all three of my kids when I paused payment due to an incorrect amount, which she later confirmed was their mistake. They also fired my middle child's teacher without notifying parents. I only found out because a stranger was holding my son's hand at pickup. No announcement was ever sent. Overall, the lack of professionalism and communication made this an unsafe and unreliable environment.

I initially had trouble scheduling a tour. The team worked to find a time that would accommodate my…read moreschedule. Once scheduled I LOVED the facility. It looks like a clean, organized, and well maintained building. I loved the diversity and friendliness of the team. I wish they provided lunch, but that is the only thing to consider as I finalize my decision. I would highly recommend off my initial experience.

Kiddies Kollege has been an incredible blessing to our family! The new management has completely…read moretransformed the environment of the school into one where parents are welcome and respected, the teachers feel empowered, and the students are the priority. The biblical foundation my kids received here is incredible and will serve them for years to come. I have recommended KKCC to many of my friends and plan to stay in touch with the teachers my kids had over the years.

Kiddies Kollege Christian Center has been a life changing for our family. The staff are very…read moreprofessional and always helpful. The teachers are incredible as they communicate with parents daily on the daily learning and activities of the children. We are very humble and grateful to be part of this wonderful organization.

I cannot recommend Nanda highly enough. My son started there over the summer and over a mere…read moretwo-month period he has made more progress than ever before. The teachers at the Traville location are kind & firm, they instill a real sense of discipline and structure in a safe, friendly environment in which my son has flourished. Andy is the most hands-on administrator I will probably ever meet. There is a genuine sense of fun, creativity and responsiveness to the children's needs and expression; and a program that lasts throughout the day (whereas other places seem to basically offer a baby-sitting service in the afternoons). Best of all, it's at a reasonable rate (what I used to pay for a half day I now pay for a full day), which makes being a working parent easier... 5 stars is not enough for this place. Edie.

Terrible experience getting a return of my refund. My child ultimately did not attend because their…read moreplayground equipment was not age appropriate and lack of outdoor space. It took a month of emails and nudging to get them to issue a return. When I was told that the check was ready and I could pick it up, no one came to the door or answered the phone for 30 minutes. I had to call a different Nanda location to text a teacher at my Nanda location to open the door. I understand that people are busy and it has been hectic during covid but that goes for me as well, and my time is just as valuable as theirs. They probably do a good job taking care of kids, but their responsiveness and business practices are lacking.

I cannot recommend The Young School of Waugh Chapel after our family's experience with repeated…read morephysical incidents involving our preschool-aged son and what we believe was an inadequate response to an ongoing pattern. On July 27, our son came home with scratches on his face, hand and leg. We reported the incident and later continued observing repeated unwanted interactions involving the same classmate. On August 14, I personally watched the classroom camera and saw the child repeatedly approach and hit my son while the teachers were occupied organizing the children. Later that day, my husband and I personally witnessed the same child approach our son, kick his water bottle and step/stomp on his foot after our son clearly said, "Stop, this is mine." On August 17, we sent school leadership a detailed written message documenting the pattern. We specifically requested that the children be separated as reasonably possible, that their interactions be consistently supervised, that staff intervene immediately when our son asked for space, and that future incidents be documented and communicated to us. We made it clear that we did not want to wait for another injury before stronger protective measures were implemented. Despite that written notice, we later observed another incident during teacher-led story time in which the same child poked our son in the eye. This was especially disturbing because it happened while the children were seated directly in front of a teacher. We understand that preschool-aged children are still developing self-control and learning how to interact with others. Our concern is not that a young child made one mistake. Our concern is that there was a repeated pattern, the school received clear written notice, specific safeguards were requested, and another physical incident still occurred. Our son repeatedly told us that the child would not leave him alone and that he did not want to be around him. We appreciate the teachers who showed our son kindness and contributed to his learning. However, after these repeated incidents, we lost confidence in the school's ability to keep him physically and emotionally safe and made the painful decision to withdraw him. I strongly encourage parents considering this school to ask detailed questions about classroom supervision, how repeated peer aggression is handled, whether safety plans are actually implemented, and how incidents are documented and communicated to families. Based on our firsthand experience, I cannot entrust this school with my child's care or recommend it to another family.

Our child has been enrolled at the Young School for approximately 6 months. We did a lot of…read moreresearch prior to selecting a childcare as we are first time parents and wanted to ensure that any childcare facility that we enrolled our child in would be nurturing, safe, appropriate, and always have our child's best interest at heart even when we as parents are not there. From the first day, we were welcomed by all teachers and staff. Our child struggled with sleeping in this new environment and being away from us. We were comforted by being able to through the live camera how attentive the teachers were to his needs. They held him when necessary, sang to him and comforted him until he got acclimated with the environment. Our child looks forward to going to school, learning new skills/things, playing with friends and being nurturing by his teachers.

This hasn't been a cclc facility in quite some time - it's been run by ECDC for at least three…read moreyears. Over time, the program has gotten a little more expensive, but it's still far less expensive than non-subsidized programs and even less expensive than some other subsidized ones. Tuition includes breakfast, lunch (including milk) and snack. They even do some laundry, especially for the little ones. This summer there has been a slight increase in tuition for the older kids to bring programming to school and to take them on field trips. The food is great, the facility is lovely and the outdoor space can't be beat. The vast majority of the teachers my children have had over the years have been wonderful, although, of course, I have had my difference with the way some things are handled. The director is open and easy to talk to. (I am moving my children to someplace closer to home, and I'm going to miss this place a lot)

Please do not take your children here. This is heartbreaking…read more http://www.wjla.com/articles/2014/05/white-oak-wonders-day-care-worker-nicole-bowman-accused-of-neglect-102989.html

Edit to add: isn't it funny how no reviews mention how nice the Primeron has been or mention the…read moredirector specifically until a negative review was posted regarding those things? I posted the same review in a military page as we are a military family that used a military subsidy. There were so many responses from other families going through the same issues. While the Primeron can reply to my review saying they've "strengthened and improved their communication" it is apparent from hearing from other families they haven't. Responses to Yelp reviews are purely for their image as admin at the Primeron does not respond nearly as fast or as professional to attending families.

I've noticed a few negative reviews here from frustrated parents, which is unfortunate. While I…read morecan't speak to every individual situation, I do want to share that our experience at Primeron has been one of the VERY BEST we could have ever hoped for. In particular, the director, Kaela, has been responsive, approachable, and genuinely invested in building strong relationships with families. She has taken the time to listen to concerns, make herself available when needed, and even helped establish a parent partnership group (similar to a PTO), which has been a meaningful way for families to stay engaged and connected. Like any organization, occasional issues may arise, but in our experience, the leadership team has handled matters professionally and with care. Some concerns (such as those related to voucher programs) may be tied to broader administrative systems rather than the on-site leadership. I have great relationships with many family members, and have never had issues making my payments, via the Daycare Family Works app. We can tell that Kaela and the leadership team prioritize and value family partnerships: this is why they have connected parents together through family days, created summer camps, spirit weeks, and a parent partnership group. I plan to be a part of the Primeron family until my child ages out! Overall, we feel supported, valued, and confident in the care our child receives. We appreciate the dedication of the staff and leadership team and are grateful to be part of this community.

My daughter started daycare here a few months ago and it has been nothing but wonderful! She is in…read morethe infant room and the teachers in there care for my baby so much. Miss Maria and Caroline are the best. We receive a sheet every day that track her feedings, diaper changes, naps, and everything. They also send us pictures throughout the day of our little girl. A wonderful and welcoming environment for sure.

I was interested in my son going to Open Arms i contacted them and joined the waitlist in December…read more I was contacted in February and was informed they had an opening coming in April i responded back within minutes. Once i received my Answer i called to set up a in person tour I was told Brittany would call me (NEVER DID)