Nursing staff are rude and disrespectful th office staff are very helpful the mice love it hereread more

My father was there in 2014 I will never forget we arrived Sunday 8pm i was back there 3a.m phone…read morecall from dad staff tied him to a bed putting a diaper on him that they never changed. I was furious my father never wore a diaper in his life . But the staff was so lazy to assist him to a comode that she said im putting a diaper on you. I really should have sued because that is just one of many experiences. My recommendation if you want to see your loved one live and strive another day DONOT SEND THEM THERE. They will not SURVIVE and I mean that literally!

Great rehabilitation & pain center been patient for many years at pain management clinicread more

Bottom line here great Nurses and therapists but the Case Managers are miserable.The Chief admi…read moreJessica Cooper won't get on the phone.I guess she's an entitled individual that was given her job by knowing someone. and the Cmo Frank Caldera didn't show up to a meeting that was set up ,he sent some lacky They are cowards.The issue is the refuse to do paperwork that has to be filled out by any licensed Doctor or therapist.They tell me they have no one qualified to fill out a two minute form I guess they are committing Medicare fraud by billing them for all the Drs and psychologists they have sent in In my humble opinion these people are lazy days of dirt.

If I could give 10 stars I would! I'm not a big review writer but I have to give credit where…read morecredit is due and this review is looooong overdue. My brother was at this facility and I have to admit I was probably the worst family member they have ever dealt with. I was not ready to make the decisions that he needed me to make because he could not make them for himself and I struggled to do what he would have wanted. The staff deserve an award strictly for dealing with me and my craziness LOL. I wish I was better with names, but the nurse in charge had the patience of a saint. She talked me off the ledge more times than I could count. To all the nurses, aids and respiratory I'm sorry for giving yall a hard way to go. Thank you for everything you did for my brother and my family he received the best care I could ever ask for while there.

Zero Stars. They had my brother in his bed for over a week…read morewith a fever. My mother told the nurses multiple times about the fever and they kept telling her "he'll be ok", which wasn't the case because he passed away when he got transported to a different hospital and when they did transport him to a different hospital they told us it was for him to get tests done. But the hospital told us he was not going to make it far. I don't understand what type of place does things like this to people who are humans and to the families. Regina (head of nurse) has not contacted us.

I had a Endoscopy done on 2/16/2026 the staff was very professional but unfortunately my glasses…read moregot stolen spoke with Patient Advocate who advised they did not see my glasses very expensive Gucci frames. One of the staff members stated they would put my clothes in a locker my glasses was placed inside my crochet hat did not realize my glasses was not with my belonging until I left. I thought they was in my bag but they was not.

I work for a giant of a well-earned respected hospital system "across the bridge."…read more Very sad circumstances brought me to Methodist. A starting point for a beloved family member, who never made it to Jefferson . . . This hospital was not clean (blood on the floor of a nearby room), the nurses (not the charge one, Dorothy) seemed like they had better things to do, and I don't feel that we were looked in on enough, after the horrific loss we had . . . We appreciated "Dr. K.," who was the last person to try to save "D," may God rest his soul. The doctor was caring (as could be, I suppose), explained the timeline very thoroughly and took his time with each of us. My only big highlight here was for the security team. We parked my SUV in a loading area because we'd never been here before and were out of our minds running in to find our family member who just passed minutes prior . . . We told the security guard (wish I remembered his name) and he happily said he'd move my car. THANK YOU!

Patient Review by: John F…read more Firstly, I want to say that my experience was one of the best I've ever had at any hospital. I don't visit hospitals often, but from the moment I arrived, I felt comfortable. During my checkup and temperature check, the staff made sure I felt at ease. A special thanks goes to Dr. Lucy, who calmly drew my blood more than once and gave me the courage to get through it without screaming or crying. She even gave me a heating pack afterward, which was a really thoughtful touch and made me feel like I had some control over the situation. Knowing I was in such capable hands made me feel safe and cared for. I also want to give honorable mentions to: Tech worker Michelle Lee O (I think that was his name; he was a white-skinned male with a really cool sleeve tattoo) Maggie (a tech worker with around 2 years of experience, if I remember correctly) They all did an excellent job making me feel comfortable while waiting and during my visit. I also want to recognize the unnamed staff who interacted with me respectfully and made me feel heard whether it was part of their job or not, it made a big difference. Overall, I felt listened to, respected, and well taken care of, and I truly appreciate everyone who made my visit so positive.

I have been coming to CHOP since 2019 when my child was born. We've always had such an amazing…read moreexperience. The doctors are great. The care is always great. My son was also a patient back in 2021 here at CHOP in the hematology department due to a platelet disorder. What was a very scary and hard time for us. Doctors always made us feel things would be okay. They constantly showed compassion, comfort and positivity. While also helping educate us on something we knew nothing about as first time, some what young parents. We still have a little piggy flashlight from a doctor who first broke the news to us. She said she had it for about 10 years before she had ever even thought of pursuing a career in this field. He was so fascinated with it and loved it so she let him keep it. It meant so much to us and we still have it until this day. I've literally never taken my child to any other Hospital since birth. You here a lot of horror stories. We was always treated with such care here at CHOP. On 5/3/2026 we came into the emergency department and I wasn't so happy with the interaction with the front desk staff. I know my self from working in Healthcare at Jefferson for over 3 years that having a bad day is possible. In fact it's possible to have a bad day at any work setting. However, it's stI'll not okay to treat people unpleasantly. When we came in someone else was checking in so we had to wait our turn. Usually once they are done they will call for next check in however that person finished up and walked away. I don't just walk up because sometimes they'll say they weren't ready for next. I stood there for about a minute. The woman who was checking out the child ahead just walked away and sat back down. The woman who makes the notes for check in just had her head in the computer which is no problem. She may have been handling something still. I'm so used to someone coming around the desk to greet us and ask what brings us in. after about a minute and a half the woman check the children didn't get up, she didn't look at us, greet us or anything. The lady who takes the notes said "Kids date of birth?" no "hello" or "what brings you in" just "kids date of birth?" she didn't even look at us. It may seem like something silly but the entire emergency room was empty. Only the child ahead who checked in before us. The woman finally gets up and comes around who checks child after I just explained to the woman taking notes what brought us in and ask why are we here. When I explain to her she is speaking in a tone of irritation. It also seems as if she isn't listening. I explained why we are here which is something wedge in between my child gum and front tooth. She asks to see it and ask if I know what it is and I say no it happened at school. She mad a odd facial expression and asked again "What tooth because your not showing me anything" ? I already had stated two times that is was right behind his right front tooth and wedge in between. Again, it just was as if she was showing irritation. Maybe she was having a bad day, or a long one. No greetings. Etc. There is still no excuse for it. Sadly, it was very unpleasant. Especially compared to our experience of years of coming here. The world has changed much. Not greeting or properly addressing people has become very common. It just sucks.

I had heart surgery and my cardiologist said I should go for rehab and I have been going and it's…read morebeen fantastic Jill Kulac the exercise physical expert and the team are real pros who make each visit a joy to be there for they are very knowledgeable and caring.I highly recommend this place.

I have had chronic back pain for a very long time and am finally motivated to do something about…read moreit. My fantastic PCP recommended I go here and see Scott. (He usually gives me great recommendations so my expectations were high.). Scott was snarky, arrogant, and brushed off a lot of my feedback that the exercises were causing me pain. He seemed to have a one size fits all approach to why people have back pain and the exercise they should do and if it is causing pain, you are doing it wrong. Perhaps I was, but then why couldn't he help troubleshoot with me to get it right? I used to be a dancer, have a pretty high degree of understanding of body mechanics, and am quite accustomed to taking strict instruction about how to move my body in specific ways. I was really disappointed. I badly want to improve the quality of my life and diminish my pain. This was a complete disappointment. Time to start the process all over again with shopping around for a new therapist.

Terrible site, the management is inefficient and unprofessional. The therapists are alright. Good…read moreShepherd was a bad add on for Penn. Be sure to check your providers actual employer, Penn is tucking in non Penn physicians and management companies under the Penn name but they are NOT PENN PROVIDERS, this all new cost cutting schemes under current management . Podiatry, Dermatology, Physical Therapy. Do your research, they will be in "Penn" buildings, where Penn lab coats and ID badges yet never had any training at Penn Medicine!

Hello Update The Assistant to the Chief Medical Officer did finally call back The are willing to…read morehave a meeting with us She did tell us that they aren't equipped to check anyone's cognitive skills.My question is they sent Neuro- psychologist, Psychologist, and Monday they wanted to send a Psychiatrist to evaluate my mom Well you just said you arnt qualified to access and fill out a form so how can you bill Medicare for these services? MEDICARE FRAUD in my opinion.I will be contacting Medicare.and these so called people that run this Hospital, have not called us back, what are you afraid of JESSICA and Jessica Cooper the Executive director will not allow anyone to give her number or leave a message for her to talk to us or will the Chief Operating Medical Officer also refuses to get on the phone with us.They told us Call Fox News for help Doctors say they don't have the qualifications to fill out paperwork.Case Manger Jen Black in my opinion is a rude ignorant wasted sperm cell.Het Manager is worse now I know where the attitude comes from.Gracie Vulpic is her name.Dr.Finklestein has the personality of a wet mop.Therapists are amazing but the Drs , won't show their faces.In my opinion Penn had great nurses and therapists but I never heard of Drs not qualified to do paperwork.My mother has good memory days and bad but the so called caregivers don't give a crap.

The place was Very clean! People are very nice. Finding the building is a little difficult…read more Definitely a relaxing environment

Super Clean - Quick , Easy and Fun. Returning every 4 weeks…read moreto get my MOJO back The perfect Oasis in the middle of Philadelphia

As of the last few years, my grandfather has been in and out of the hospital due to frequent falls…read more The change in his independence has had him feeling depressed and frustrated, especially when anyone approached him about considering nursing home services. The guilt that I had that came with not being able to care for him solely was unbearable. But, when I found out that he could remain at home with 24 hour care, our worries were put at ease. I appreciate this company for the compassion that they showed us. They were able to work with us keeping in mind our specific needs. Reviews aren't my thing.. But, thank you..

From the owner: Superb Homecare LLC specializes in providing the best home care for your loved ones. Are you…read moreworrying about the safety of your loved one while you are away from home? Do you need a reliable caregiver that can provide your family member a great company? Reach out to Superb Home Care, LLC. in Philadelphia, PA. We offer prompt and personalized home care services to clients in Philadelphia, Montgomery County, Chester County, Delaware County, and Bucks County. Call us today for an appointment!

Some negative woman answered the phone and was rude, nasty and short with me. Put me on hold for…read moreNOTHING!. Find a new person to answer that phone!... I need my services!. Stop playing with my LIFE!

PTs and OTs are absolutely fantastic. They are really the best around here for spinal cord injury…read more I've seen other patients come in not able to speak walk out of there. They do amazing work. But, the food sucks and the nurses are just ok.