this place is not for anyone to be at. The staff are not taking care of the patients at all. No…read more rehabilitation is not performed for these clients there.if the are long term they don't even try to help them. Every time I try to contact them they don't reply back. they don't help the patients with their disability or Social Security income, if the patients are out of money or have no income they loan money to patients, knowing that they're not able to make the decisions for loan's and f family sends money they keep it and their mail.,and let's not mention how nasty the facility is with urine smells and urine on the floor toilet are nasty with poop on walls laundry is never done so they make these clients sit in robes, naked, exposing themselves and not making sure they're being taking care of and properly clothed ,this place needs to be shut down and those clients need to be transferred closer to their families. my opinion may not make a change. however I do hope it does. please help these poor ppl find a way out to a better place. don't have your family memeber go here if they are taken here to this place move them asap!

This facility needs to be shut down immediately in my opinion. As a visitor, I witnessed urine left…read moreon the floor for hours after I reported it. There are roach traps all over the facility. I witnessed staff both ignore and yell at the patients that were in need of medical care, The smell of urine and feces is so strong it burned my nostrils. There was not a chair for me to sit in while visiting, and patients have to provide their own tv's. The water was the color of lemonade. The nurse was "on lunch" for what amounted to around four hours while patients waited in pain, with soiled diapers, hungry, or thirsty. Medications weren't given timely if at all. The kicker here is that unless the nurse signs you out, you aren't allowed to leave unless you sign yourself out. 911 would not come to take the patient to the hospital because it is privately owned. The patient couldn't stand up or walk to get to a car to be transported. I believe people may die if they enter this facility due to lack of care and neglect. PLEASE DO NOT SEND ANYONE TO THIS HORRIBLE PLACE!!!!!!

I would never recommend this place. To begin with, they never retained employees and the few that…read morecontinued to work there had horrible attitudes. They list all these amenities that don't exist. They continued to allow my mother who had dementia to throw away expensive items such as glasses, shoes, hygiene items away. I never received an apology or assistance in locating the items. Several items that I purchased for my mom continued to disappear. My mother's purse went missing two years ago and I never received notification of it being found. I do not recommend this facility.

From the owner: Sycamore Village is an assisted living community specializing in Alzheimer's Disease as well as…read moreother forms of dementia. Personal care is provided to all residents; from early stage memory loss to end of life.

I have been trying to get a refund for approximately $2400, for the amount of overpayment for the…read moreunused days due to my father's death at this facility before he used the entire month we had paid for, without success . I have been trying to collect this refund since September 2023, it is now May 2024 and I have been given nothing but the run around, excuses that they have never received my emails containing the documents that their company requested to process my refund, etc. DO NOT RECOMMEND THIS FACILITY!

From the owner: IL in Bellevilleread more

Parkway Gardens is GREAT, my father has been there for six weeks. he absolutely loves this…read morecommunity and I will tell you he is not a easy man to please! :-) The staff is like family, they are available 24/7, no one goes hungry in their little community. The variety of food for each meal is unbelievable even on weekends, snacks available all the time, the activities they offer to the residents is so nice. Housekeeping keeps the home exceptionally clean. The laundry for the residents is their clothes only rather than throwing everyone's clothes in together on wash day Parkway Garden is the place for any family member that just cannot live along any longer, I have peace of mind knowing my father is taken care of so well.

From the owner: When you visit Parkway Gardens, you'll find a warm, friendly community where folks can thrive and…read moreconnect. It's a place full of friendly local faces where you and your loved one will feel right at home, whether that's in our inviting community spaces or homey studio apartments, alcoves, and 1-bedroom suites. Our care partners are dedicated to creating an environment where residents can thrive and where family always feels welcome. With caring smiles and helping hands, we strive to ease the transition into assisted living for everyone involved.

Thank you, Revela, for helping my mom with a place to stay during her rehab from hip surgery! You…read morecame through for us when nobody else would. Everybody here has been so warm and welcoming! Carrie, Donna, Scott, Deborah, Diana, Michelle, just to name a few! The food was pretty good too! We will be sad to say goodbye but she's ready to get back home to her pup and California family!

From the owner: Welcome to Revela at O'Fallon, a residential community featuring studio, one, and two bedroom…read moreapartments in O'Fallon, IL. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options.

This place is run down they ignore their patients most of the time under staffed the only thing…read moregood about the place is the staff is very nice but other than that the quality of care is not very good especially if the patient is on a ventilator so sad of a place and it looks run down they have antique equipment for ventilator patients as well I would not put my loved one here for sure

A fresh start under new management. four Fountains has gone through a real transformation since…read morethe new management team took over. The changes have been noticeable, not just in appearance but in the overall atmosphere of care and compassion. The new leadership is hands on, visable and truly listens to residents and families. Staff morale is higher and you can feel the difference in the way residents are cared for.

As of 10/1/24 they have an active COVID outbreak. The administrator who gave the tour admitted it,…read more but are still giving tours for the one open bed. The care coordinator at Memorial did not know about that. She does now.

This place is DEPLORABLE! Don't send your loved ones here! Poor hygiene! CNAs with bad attitudes!…read moreHave to wait too long for call lights to be answered! Food is terrible. The food is ALWAYS served cold! Sending your loved ones here to just DIE!