Gloria was amazing. I've gone there for many funerals I've observed the cleanliness and…read moreprofessionalism each time and was pleased to observe the warmth and kindness each time. Personally I have used their services twice and both times was treated with the upmost respect and professionalism. Gloria goes above and beyond to make sure everything goes smoothly. She makes herself available the minute you meet her. She treats you like family. When my aunt passed I went to Gloria and requested services. I explained it was my first time and needed guidance. She stepped right in and told me what needed to be done made suggestions and everything went smoothly and my aunt looked like an angel. I reviewed condolences and complements. Shortly afterward my mother got sick and I knew I would need Gloria's help again. I went to her and again she greeted me warmly and we were able to set everything up. She told me to call her at anytime and not to worry. When the time came around 11:00 pm I made the call. I was expecting to leave a message but to my surprise she answered and remembered me. I was relieved and grateful. Again everything was beautiful and went smoothly. I speak about my experience from time to time and always send people to Porta Coeli. Thank you Gloria for your valuable assistance and most of all for your kindness. God bless you.

You wish to never deal with a funeral home, unfortunately when you lose a loved one you have to…read more Over the years, specifically since 2001 until recently, we have held four wakes for our loved ones at Porta Coeli San German Funeral Home. For every one of the four funerals we have had there, Porta Coeli has handled all of the pertinent aspects. From their Funeral Director to their Drivers, each time their services were performed in a caring, sensitive and professional manner. The fee for their services are reasonable and more than competitively priced. I believe in giving recognition when recognition is due. In a time of loss and grief, ease the process by contacting Porta Coeli San German Funeral Home.

Ortiz did an excellent job in facilitating the funeral arrangements for my loved one who passed…read moreaway last month. The staff was cordial and extremely helpful. The funeral home was clean and had sofas to accommodate extra family members. The location is extremely convenient (right near the 6 train and cross Bronx expressway). The staff kept in close communication with me informing me of updates and changes when they occurred. They helped us get the casket to a separate church for traditional services. The hearse driver was helpful and very nice. I thank them again and would recommend them to anyone

Ortiz Funeral Home is ghetto af! If you love your people DO NOT use this rachet place. From the…read morebeginning, when I called, they picked up the phone like a call center. YARI, who btw is a woman who sounds like a man, was fast talking, no warmness, no compassion. I requested a direct cremation for my nephew who died this past Monday with an id viewing for 5 minutes. She gave me the price of like $1800 but warned me that price was for 4 people to view him, she said itd be $250 more for 6 people, but that she had to confirm. She called me back in less than an hour and said the price she gave me is wrong, the real price is $3800!!! As I protested she did her best to cut me off and shut me up. I blew my top!! She very coldly told me that that is the price and if I had a problem with it to call MARTIN the funeral director. I asked her to text me his number and of course, she never did. When I called back, they actually picked up the phone and hung up. My heart sank. I called again and now another female picked up the phone and she was sassy enough to make me want to smack fire out of her. She snarkly gave me Martin's number, and it goes without saying they left me on hold forever when I called. While all of this is happening, my poor brother is acclamating to the idea of having an entire funeral instead of the direct cremation. He was adamant he wanted to use this dump because other family members had been buried with them. So of course I swallowed my pride and called there this morning to apologize to YARI and pay for the funeral that we did not want but were willing to buy for my brother's sake. 9:04 am the next day I called and they told me she was with a client. I told the secretary I wanted to apologize and book an appt. She said Yari would call me back, she never did. By 1030 I asked my husband to call because I just didn't have it in me anymore. He calls and speaks to SHANNON, this "advisor" was even more ignorant and money hungry than the other idiot, Yari. She used words like "fishing" and "feel him out", when addressing the amount and funeral services my other nephew would want for his dead brother. Now my husband blew his top aswell and addressed her lack of professionalism. This place crushed my already broken heart and I will scream it from the mountain tops that Ortiz Funeral Home is garbage!!! Buyer be wary. After all of that, we read the reviews and omgggg, they can't even get loved ones ashes to the correct next of kin. Absolutely deplorable!!!!

When my mother and I walked into Castle Hill Funeral Directors on 4/8, the voice of a male yelled…read morethat we had to wait outside on the curb. Keep in mind that the COVID-19 pandemic was at its peak in the Bronx. I understand precaution and maintaining distance, but the funeral director made no prior mention on the phone about their current method of interaction with visitors. To actually put up a notice which states, "No walk-ins", while displaying a disclaimer of the pandemic which so many other essential businesses are doing, would have been sensible in order to notify visitors to not step foot into the funeral home and the reason why. I mean, you can't get more specific than that. Considering the doors are white, it would have been easy to see. But I checked a total of four times and I found nothing. Regardless of the guidelines on the news concerning funeral homes, that didn't change the fact that a notice should've been up outside. Now regarding the price for a cremation, which my mother requested for my father, the amount was almost $3,000. Two words: price gouge. As my mother and I were leaving, a woman, who works there and who had a nasty attitude, blocked the entrance. Like, seriously? This is where a notice would have sufficed so they wouldn't have to create their own little makeshift barricade with two vases and a table. I laughed for a good minute after I saw it. Or perhaps they should have just kept the door closed. Also, they should have kept themselves seated at the window where they talked to their visitors. But personally, I refuse to conduct business and do transactions that way as if it's a walk-up window at a fast food joint. That was our first and last time at this funeral home. If I could give them no stars, I would.

July 17th was my mom's funeral at Castle Hill Funeral home. Everything was done with compassion and…read morecare. Funeral director George Farr was attentive and caring. My mom looked natural and not made up. I chose this funeral home because I did not want that big commercial feel. I wanted piece and tranquillity and not multiple viewings like a conveyor belt feel. I highly recommend this treasure in your family's time of need.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

I typically do not provide public reviews but in this case, this business is truly worth…read moreacknowledging. My husband and I chose NYC Funeral and Cremation Service when we needed help with cremation services for a family member in Brooklyn in January '18. We were also challenged by living out of state and a little leery of using the internet to find a reputable company. However, we experienced nothing but courtesy, and sensitivity, along with their incredible fast response times during this time for the family. We knew we made the right decision going with NYC from the start and truly appreciated their care and support to take care of all arrangements every step of the way. When I had a follow up question 3 months later, they answered within 2 hrs. They went above and beyond our expectations! I would definitely recommend NYC to anyone needing similar services.

I lost my brother in December. NYC funeral were very helpful. Mary went step by step with me to…read morecomplete the paperwork and get the best savings possible. It was done with compassion, efficiency and respect, especially at such a trying time. They followed up with me on a daily until my brother's cremains were with me. Thank you for your kindness.

Always have had a great experience at this funeral home. From family services to friends, from…read moreburials to cremations. The services and quality they offer here are great. This funeral home is also very nice and they have parking now. It's also pretty affordable

Very disappointed in Ortiz Funeral Home. My nephew services was held there. I contacted them to see…read moreif they can tell me where he is buried because I misplaced the information and they stated they do not keep such records. I find that hard to believe considering they are the ones who recommended the cemetery out in Jersey because of cost!