I am on a work trip, and needed to be seen for worsening cold symptoms (fever, etc). The staff were…read morevery kind, supportive, and took my concerns seriously. They sent my meds to a pharmacy that was open late to ensure I could get them that evening. communication was wonderful. The front doorbell does need to be fixed. Otherwise I would highly recommend this urgent care.

On vacation we needed assistance and picked this Urgent Care. It is a small facility with a minimal…read morestaff. They do have an x-ray and other equipment. It was about a 90 minute wait, which is what we were told at check-in. We were happy with our medical treatment. There is also a CVS a short walk away.

I had to visit the emergency room this afternoon for an acute issue. The staff was professional,…read moreknowledgeable, and very friendly. I got a professional level of care, and was spoken to respectfully. They also made sure that I understood my treatment plan.

They don't deserve a star because of how unprofessional they are. They are terrible at time…read moremanagement, if you coming to be seen while pregnant I don't recommend this hospital. You will likely be waiting for over a hour even with an appointment and people who came after you will be seen before you.

I was so impressed with the efficiency and warmth of care that I received. I was visiting from…read moreAustralia and didn't know what to expect but I feel that I was given care of the highest quality. I had taken a fall and they x-rayed, diagnosed (including getting a second opinion) and had a full report ready for me within a couple of hours. I had broken my wrist. Many thanks to the staff and experts who dealt with me. X

5*s for Endocrinologist, Dr Gupta -- I got the care I needed -- and for her receptionist, who…read moreapologized on behalf of the Clinic for the COMPLETE CIRCUS of the bldg entrance, and Tulane ER front-of-house Staff. 1415 Tulane does NOT welcome patients who arrive on foot! The very kind 5th FL receptionist told me they're aware of the problem and working on it. Earlier, I very nearly walked away from the building and skipped my appointment thinking I will find a new endocrinologist -- it was so bad! Fortunately they were still able to see me, 20 minutes late, despite my arriving early. Here's the scene & chain of events, for Mgmt's review: 3/4/26: 1:25 - 1:50pm: * I walked to 1415 Tulane. I see signs for PJ's and Wave City Cafe, no signs for a clinic. I walk down the block and I see a front door that is not in use. I walk further and see the ER. I ask a security guard walking by where to enter the Clinics, he points me back to Wave City and says walk through there. * At Wave City -- a front desk, empty; worker at the cash register has her back to the door; no sign of a clinic. I ask a guy at a Cafe table, he says go to the front of the bldg, points to the ER. I ask, the ER? He says yes. * I enter the ER, there's 3 security guards -- one, a very large man, says are you here for the Clinics? I say yes. He says you need to check in with the receptionist to the right. First, I have to walk through the scanner and put my stuff in a basket. I do, and grab my stuff out of the basket; the guard walks away to the waiting room. I notice a wallet under my stuff in the basket. I yell, hey sir, someone left their wallet here; guy in the waiting room gets his wallet and says thanks. Amazing that neither of the security guards noticed the wallet??!!! * I walk up to the receptionist and say I'm here to visit the Clinics. She explains that I have to go back to the Cafe, and walk through. Then she says, no, you should go to the parking garage to take the elevator up to the 2nd floor, cross the bridge, and then get the elevator to the 5th fl. Why the did the guard make me go through all that, he coud've directed me back to the Cafe. What's your IQ buddy, 10? Seems he felt it wasn't his job to tell me. The receptionist could've said something sooner when I walked in. There's a reason people in the know go to TOURO if they have to go to the ER in this town... * I go back to the Cafe, as I'm walking up to the cafe, I noticed for the first time that there's a tiny sign on the sidewalk indicating that LCMC in this building -- no directions on how to get in. I also notice for the first time there's these tiny signs on the walls on the patio that say the parking garage elevators are closed (thank you ER receptionist, once again! Really??!) This time I ask the Wave City cashier, who looks up from her phone, and points me in the direction of a hallway where there's a huge sign that says restrooms. That's all the signs says -- nothing about clinics or elevators. I walked down the hallway and there's elevators with signage above them stating what's on each floor, floors one through seven. I get on the elevators known as the Reilly elevators, knowing they only go to the 4th floor. Figuring I can walk down the hallway on the 4th floor and find other elevators to the 5th floor, or a staircase. * I get to the 4th floor and it's a construction site. There's some clinic down around the corner, not the one I'm looking for -- there's no staff, nobody anywhere, just an empty hallway. I walk down the hallway, open a door, and it's an empty, dimly lit alcove with closed doors. I'm like, WTF? * I ride the elevators back down to the first floor, look to my right, and I see a massive reception desk with a woman facing the other way, facing the street, in a totally empty lobby, where the doors that don't open from the street are located! There's no way to get into the lobby from the street, and there's a receptionist behind a desk. It's kind of like the Twilight Zone, or something. She directs me to the appropriate elevators that I need, located down a long hallway. I ride the elevator to the 5th floor, wondering if God is mad at me or punishing me, or something? (I did give up cursing for Lent, and I'd been cursing like a sailor the last couple of days -- maybe that was it?) Or maybe it's just complete incompetence, lack of logic, compassion, or any kind of grey-matter whatsover??!!! Dystopian. Unbelievable!!! It's a testament to the professionalism and good care that I received from Dr Gupta and her staff that I agreed to follow up with further appointments at this clinic in the merry month of May. At least I have the map now! I pray for the well-being of all future patienrs arriving on foot (and by automobile, too, for all I know it's just as bad, or worse, for them?), and for the VERY simple fixes that need to be made to be taken care of.

The staff members Lakeisha and Jasmine were unprofessional and unwelcoming. Lakeisha was being rude…read moreto a customer on the phone and after putting them on hold she yelled out his name (Derrick Bernard) to Jennifer, another worker that was at the other computer. They talked about another staff member and how she made a mistake with another patient's card. The facility also has a foul smell. Overall, I would not recommend this place to anyone. Big "Privacy Rights" sign posted and I could name 3 that were violated.

Man, ever time I come here it's a three hour wait. I'm here again 8:09am it's 10:16am I'm still…read morehere waiting. ‍

WONDERFUL Service! I've been to this location twice when I couldn't get an appointment with my…read moreprimary care physician and each time, the ladies have been extremely pleasant and willing to help. They listen to understand your complaints and then develop a treatment plan. They communicate with you throughout the entire process and apologize for the length of your stay, even when it lasts less than 30 mins from checkin to checkout. I wholeheartedly recommend this place to anyone looking for medical services! Thanks for your professionalism!

Had to visit a clinic while on vacation from... well I was sick the whole time. Not much of a…read morevacation. Everything was great for medical service! Location was close to me. Not the best part of town, but the clinic was lovely. Staff was super caring and kind and fast and thoughtful. They got me through the trip and diagnosed my flu in minutes. Even the Walgreens down the street was faster than the ones back home. 1 hour from appointment and prescription fulfilled. The neighborhood is lucky to have this place. Thanks!

I was new to Cresentcare on Elysian Fields. Though the people and professionals I talked to ( one…read moredoctors meeting, not a doctor but a nurse) appeared friendly, I quickly found out that being a average 64 year old senior, this establishment was not for me. In fact... Not for the average person looking for good health care. I appreciate what they do for the needy but their emphasis is on aids victims, Lgbtq and transgender. This is good, but they need to advertise this on all their post. This is not a bad thing who they patronize as their patients. Just be honest and let possible patients know immediately. That said this is not your normal clinic that most are use too. This was a waist of my time and much more, that is so important to my health. I do not recommend this place for a average straight person respectfully.

Finding quality, unconditional, affordable healthcare in the city is near impossible... but Cresent…read moreCare never fails to prioritize guest experience in a timely & efficient manner, while providing amazing medical aid & assistance! I don't go anywhere else in New Orleans to be seen !

I want to start by saying that I have been going to this VA since the day it opened. With that…read morebeing said, I think I have given it enough time and attempts. Every single person that answers the phone needs to be retrained or fired. I am tired of being yelled at and hung up on even though I am as polite as humanly possible. I don't know what is wrong with the people that work here, but they obviously hate their jobs and hate the people they deal with. It's getting to the point where I would rather not be treated at all than to deal with these people. This facility is very nice and usually the staff there are incredible. It's the people that answer the phones that are making this VA insufferable. I don't know where they're finding the people that answer the phones, but they need to start looking somewhere else. For the sake of all veterans, please do better. The facility itself, as well as the doctors and nurses, get a five star review but the people that answer the phones bring that down to a three star review.

One of my parents' friends had went to the VA and they said they had a horrible experience. Staff…read morewas rude to them, and sometimes they didn't even offer service. They do offer good services and have great quality care whether it's physical therapy or just checkups. I would only recommend the VA to people whose patience is high, and doesn't frequently have life threatening situations.

On May 1st, I underwent a urological procedure at the former NSRMC, now Slidell Memorial Hospital…read more(SMH) East, also known as Ochsner. From my initial check-in with Ms. Mickey to the pre-operative care provided by Ms. Regina and the recovery nurse, Ms. Breann, the experience was exceptionally pleasant. The staff made the entire process significantly easier to manage. While I was aware of what to expect during recovery, their efforts to ensure my comfort were truly commendable. Dr. Gurtner is an excellent physician, and I appreciate her straightforward approach to my condition. She ensured I was well-informed about the procedure, although, of course, no preparation can fully account for the postoperative period. The staff at SMH East consistently provides healthcare services of the highest quality. I have been a patient at these two hospitals since the 1970s, and the standard of care has remained consistently excellent, regardless of the name change.

If I could give negative stars I would!…read more I went to the Ochsner Metairie Emergency Room because I had a seizure, and I would rather die on the street or at my desk than ever go back to that location. As soon as they wheeled me in, I couldn't believe what I was seeing. You couldn't even walk through the hallways because they were completely full of stretchers and beds with patients lying in them. Not the waiting room. The hallways. People were bleeding, passed out, sleeping, and waiting for care. It looked like something straight out of The Walking Dead. I've never seen anything like it. I understand emergency rooms get busy. One of the staff members told me they had just received a large influx of patients within the last 30 minutes. I can understand that. What I can't understand is the quality of care. One staff member came to talk to me, and I asked for a cup of ice. She said, "Okay, I'll be right back." I never saw her again. I sat in that exact same spot for over 30 minutes. It's not like I had been moved and she couldn't find me. She simply never came back. Then it was time to draw my blood and start an IV. Before he even touched me, I told him I have rolling veins and that I'm a difficult stick. I specifically asked him not to fish with the needle. I told him that if he had to fish, I'd rather someone else try. He joked, "I ain't got no bait," trying to be funny. Then he proceeded to do exactly what I asked him not to do. He kept fishing around in my vein with the needle. Usually, if my vein rolls, people stop, remove the needle, and try again or get someone else. He didn't. He just kept digging around. After several minutes, I told him to stop because I didn't want him doing it anymore. He kept saying, "If you don't want me to do something, I won't do it," but by that point, the damage was already done. I grabbed my things, called an Uber, and left. I'm not saying every Ochsner facility is like this because I honestly don't know. I'm talking about the Metairie Emergency Room. Between the overcrowded hallways, the lack of communication, and the way I was treated, this was one of the worst healthcare experiences I've ever had. No one seeking emergency care should have to go through what I experienced.

Just spoke on phone finding out details but any clinic to help out low income, I'm all for, bravo…read moreSt.T

Went to the dr on Nov. 4th and had bloodwork done. When I tell you Keokeoa did such an amazing job…read moretaking my blood, that I did not feel even a pinch. It was absolutely painless. All I felt was slight pressure like she only press her finger on the spot and nothing else. I wish I get her all the time bc I don't needles just bc of the pain and she ease that fear! Thank you Keokeoa!