My card was stolen. I went to the store and said that I had a credit balance but my card had been…read morestolen. They said they couldn't help me with that in the Everett, WA store, and that without the card I couldn't access my credit balance by any other means. They gave me a new card and said to register it online. I've attempted to register the new card, which I've had now for a couple of weeks, and the website says my "membership can't be verified." I signed up for a new account on Autozone.com but there was no place to add my new card number. Apparently the Autozone.com user account and the Autozonerewards user account are two different things? I'm through with Autozone. I hate this sort of runaround! The IRS is easier and simpler to deal with than Autozone's loyalty program. PS: I attempted to enter this comment on their website when cancelling my autozone.com account to clue them in. The site gave an error and said "please enter a valid reason for cancelling your account." I cut the text out and replaced it with "you suck" and it that was apparently acceptable. They must be used to that remark, but aren't capable of receiving constructive criticism. Go to a real auto parts store that doesn't have this mickey mouse gimmick of a "rewards" program.

While on our way we called ahead to ask if a part was in stock and spoke to a employee named Jon…read more He started to ask questions then asked a question that was not answerable over the phone ( or even later by the employees at the store). When the question he asked was repeated to him over the phone he then hung up. We called back and asked if he'd like to hang up on us again he said 'yep' and hung up again for a second time. When we arrived at the store approx 5 min (6:50ish) later Jon was clearly in the back, and we told the associate that he was helping us. He said ok and went back to get him but all of a sudden he wasn't there. Then we explained the situation to the associate helping us with the current manager right there. He then got a attitude and disappeared in the back when he was confronted about talking to us like we were idiots. The manager took over got our part with no apologies or anything for their employees and their behavior. On a positive note the O'Reilly Auto Parts in silver lake, WA off 112th didn't have our part but the guy who helped up was on point and super cool helping us look for 30-45 mins.

Good selection and clean store…read more This store is not considered to be in the best part of town. They had what I needed to complete my project. Employees were very polite and they give military discounts. It is a quick in and out to finish some projects.

Huge shoutout to Isaac and Sara at the Broadway AutoZone! My turn signal bulb was completely stuck…read moreinside the plastic housing, and I was about ready to pay someone just to get it out. Isaac came out to help and didn't give up -- he kept trying over and over until he finally got it loose using his claw tool. He's the man! Big thanks to Sara as well she let me exchange the bulb I had bought earlier even without a receipt. That kind of customer service is rare these days. Seriously, best team ever -- super friendly, patient, and helpful. Broadway AutoZone has my business for life.

Overall good experience. Fair pricing and friendly service…read more I have purchased a hood for my Mazda6. Jim (owner) was friendly & helpful. Why not 5starts? I drove 2.5 hours in traffic one way to purchase a drivers seat . (no seat :( ) Jim was not able to find the seat in hes yard. (despite the seat been listed online) Overall good experience. Fair pricing and friendly service. CONS: I HIGHLY RECOMMEND: MAKE SURE THEY HAVE THE PARTS YOU NEED OTHERWISE YOU WILL WASTE YOUR TIME! (some parts listed online and mite not be there ones you get there)

I never thought i would find parts for my 85 Mazda until a friend recommended me here, the staff…read morewas very friendly, helpful and got me my parts right away at a great price!

Extremely rude to customers. Asked for a product and the store associate got angry and aggressive…read morewith me after I told him I need a different one because that one isn't going to work. Advanced auto is down the street

One of the good old school parts houses where the guys behind the counter know about parts.read more

This business has been around for a while now. They have an indoor facility and it's kind of hard…read moreto find. It's in a location you really wouldn't expect - kind of a residential area - so bring your GPS. You can search for parts online and/or call them. They are pretty responsive by phone and cordial (not rude like many wrecking yards). Upon arriving, they took me over to the building and you can go out and pick parts off the vehicles. Obviously you can't just go in there and randomly walk around - you should really have a purpose as the mechanic will be removing a part for you, but they do allow you to look around. As with any wrecking place, there's a certain level of morbid curiosity that prevails. Now you can rubberneck a wreck without almost creating another (while driving). Nix is primarily Lexus/Toyota parts. Car nuts will like it because there are often custom parts lingering around. Assuming they weren't destroyed from the accident, you can ask to have them removed and then purchase them if you wish. I will go back as long as I own a Toyota/Lexus and need parts.

Nix 99 seemed like a good place to do business. They said they had the glass I needed for my 2002…read moreToyota Tacoma, but when my Fiance picked it up at will call the receipt said 1996. My truck However is a 2002. I wish I had walked away then! The employee assured the window would fit but it did not. Nix 99 said they would find me the right one but weeks passed and I never heard from them. I called to check on the progress they still had not found the proper replacement, it seemed like I might be waiting a long time. When I said, "I'll just return it for a refund" they said,"No". I wrote an email to complain and only then did they agree to refund my money. Then they tried to say it was my fault for giving them the wrong model year. I could not believe the made up story I was hearing from these people! I had repeatedly said model year 2002 every time I called. Nix 99 is a hard to do business with. They have the wrong attitude when it comes to following up and getting customers what they need. And a complete lack of professionalism when dealing with their mistakes.

Excellent service and good auto parts store. I usually recycle my oil here. The guys here are very…read morehelpful. Highly recommended.

absolute hot dog water customer service. homeboys never replaced a battery in his life. they don't…read morehave a working wrench set to take off the leads lmaoooo. lil bro said well sorry that's our price but auto zone will probably be cheaper. crazy because the slogan on the back wall says "better parts....better prices everyday"

These guys are absolutely fantastic! Super organized, extremely friendly. They had the part ready…read morefaster than I even needed it! I didn't even think that was possible. When I arrived for pick up, it was all ready to go! Once again, the guys were awesome! I would recommend my entire family to this place. After going around to the other yards and calling a few Al's stood out as the very best by far!! Thanks a million John and crew! You guys keep up the great work!

John at Al's was fantastic. I had multiple needs for my 2012 Silverado including a rear axle…read moreassembly and seats. He was extremely responsive in email and when I came to the business was very helpful. Happy to say my truck is back on the road and looking great with new seats.

I just got to chime in here after reading some bad reviews. Scrap metal places often employee…read morerather rude, nasty, and intolerant people. I find Braven to be just the opposite. They help me to make more money by telling me when something will go as aluminum vs just scrap. I find the entire staff to be kind and thoughtful and patient. They have a smooth process and I'm out of there in no time at all. Never had a problem with cashing the checks, my bank takes them just fine.

Good employees the absoulte worst scrap price ever 1345lbs of steel 98lbs clean alum. 8lbs…read more#2copper =54$ the copper price was fine .11cents an lb for clean aium.striaght rip off any where else over 100$ total evey day all day. Do not take your scrap here unless you lube up first