I came in for new wiper blades and am so pleased with the help I received from O'Reillys and…read moreMarijn. I have not experienced customer care and support like this is many many years. I thank Marijn for the professional and polished customer support!!!! You have now a repeat customer and a great team to work with!!!! Many Thanks, Kyle Driver

Very poor customer service. I went in asking for power steering fluid that I purchased before and…read morethey were clueless. Both reps told me two different types then walked away left me standing there!!!!! I always get bad CS from O'Reilly except for one but stopped in for urgent need. I ended up calling Another O'Reilly to speak to a manager and he was able to tell me the exact time that I needed and that I purchased before. I told the young girl at the counter that checked me out. Her comment was, "Oh, he must be smart!" She was being a smart you know what but didn't realize she was calling herself and the other young boy dumb / not smart LOL

I LOVE THESE PEOPLE. They are knowledgeable and practically family after getting parts all these…read moreyears. I know of many local companies who chose to get their parts from here as well, because you're going to get the right part the FIRST time. The owner is a fantastic person; who does his part to help the whole community any chance he gets. I can't speak more highly of any auto parts store. *I read the other guy's review on here, I think he was dealing with an employee that isn't working there any more for obvious reasons.

I ordered a part and they typed in manual instead of automatic when doing the search in their…read moresystem, so once I got home and got my old part out, I realized that it was the wrong part. So I had to then call them back and have the guy tell me "Nah...that's just how those parts are, it may not look exactly like the one that was in your car as they are designed to fit many models of cars". So I go back to my car, and sanity check myself that NO, it is not the right part. It was then that I called back and we figured out the problem. Okay, no problem...one error that anyone could do. It was a little frustrating to finish removing all of the parts of my car and wait another day to complete the repair, but I understand these types of things happen. So then I go back the next day to pick up my new (correct) part and also turn in my core for the rebate (if you don't know, you get money back if you bring in your old part) and I ask them "Do you just give me cash for the part or does it go back on the card?" and they told me that it will go back on the card and according to the receipt it has already been handled. I thought this was a little strange as I had not brought in the core until that minute, so I was confused as to how it was "already handled", but I rolled with it. After waiting 3-5 business days, I still saw nothing in my bank and called to check on this. As I suspected, they had no record of processing the rebate at all and I needed to come back in to reswipe my card and get that money back. After that, I still had to wait an additional 3-5 days for the money to get in my account. I am a very patient person, I took all of these as simple mistakes, but as I am reviewing this place I still have to document them and express that while I understand that mistakes happen, I didn't have a pleasant experience with this personally. It was a LOT of back and forth with them on the phone and I just don't have time for all of that. And at the end of the day, all I got was a "Ah, yeah...sorry, man, haha". So, in conclusion the part is fine and the price was acceptable, but they need to drink a little more coffee or something because these mistakes don't need to happen for a first time customer on a first time visit. I hope I am an isolated case.

Staff was amazing. Came in with a dead battery with terminals welded on and they helped pull it and…read morereplace it.

Pulling up and finding half the staff smoking our front was just off putting…read more I don't smoke and HATE the smell. It's just not a good look for a business. The service was pretty good though. Just my 2 cents

Five stars for convenience, professionalism and trust. A very clean shop, very easy to work with…read more Thank you

The team did a great job of diagnosing my vehicle's apparent transmission issue, which turned out…read moreinstead to relate to an auxiliary battery. They got the job done quickly and solved my issue. My thanks to the crew.

I dropped my 22 ft boat and trailer March 3, 2025 to have the boat trailer brakes checked and…read morebearings repacked and replaced if needed. A few days later it was ready and I paid $700.00 and thought I was getting a great deal. I used the boat only a few times locally at Edmonds and Everett. Only a 50 mile round trip one way. Then drove up Vancouver Island for a week and then towed it to Port Alberni and home. This September when I returned, I was trailering the boat to Edmonds Marina and saw smoke coming from the front wheel. I called Kenny's Truck parts and told them my problem and that I was stranded. They took no responsibility even when I paid them a visit the next day. I limped the boat to Les Schwab in Kenmore and they were more than happy to help. After diagnosis, the trailer needed an entire new spindle, bearings and brakes and the spindle arm replaced. When Les Schwab realized the spindle arm was welded in, and recommended me to 3 Rivers Marina. I was treated well by both businesses. Maybe this message can help someone else!

Thank you Kenny's for taking care of our fleet of buses. Dominic has been a breeze to deal with youread more

This off-road shop does more than just bolt on stuff. I did a SAS on my 1994 Isuzu Amigo, with the…read moreguidance of a friend in 2001. My Amigo steering had a lot of steering play in it, from worn out TRE's, and a bad draglink. I heard good things about this shop, so I towed my Amigo over 3 hours to this shop. I asked them to clean the front end up, and they gave me 3 options/price ranges. My Amigo is no longer exhausting to drive, as bump steer is gone, as well as excessive steering play. Clean shop, great communication during project, and very capable fab technician. Highly recommend this shop to handle any 4x4 project, you consider.

From the owner: Family Owned Off-Road 4x4 Store & Installation Facility. The team here has over 50 years experience…read morein the off-road industry that includes: Suspension Systems, Fabrication, Drivetrain, Bumpers, Armor and Tires/Wheels. We offer 1000's of vendors, and offer installation on the products we carry.