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    Stacey Sebastian

    5.0 (8 reviews)
    Open 8:00 am - 8:00 pm

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    9 years ago

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    Pali Kai Rentals - Pali Kai Rentals LLC/PKR Realty

    Pali Kai Rentals

    (12 reviews)

    put in an application and have repeatedly asked for a decision on the rental property we are…read moreinterested in. feel like we are being gaslighted.

    We lived in a downstairs ohana in a Wailuku Heights house managed by Pali Kai Rentals. Initially…read moreunder owner's management x4 years with no problems, after a change of ownership, Pali Kai became involved. While we had been satisfied with the place, our experience changed towards the end.  The situation with the new tenants upstairs was difficult to deal with. The tenants above us worked night shift and had access to the garage that shared a wall with our bedroom. They would come home from work at 3am and wake us up constantly.  They also had late parties on the weekend and unfortunately, not very considerate of others.  Despite telling Pali Kai, the situation didn't improve, which ultimately led us to break the lease.     When we informed Pali Kai about our decision to move out early due to the upstairs noise disrupting our sleep and peace, we were shocked to learn that they wanted to charge us a $500 lease-breaking fee and hold us accountable for the remainder of the lease term. While we eventually negotiated a lower fee of $250, it felt like an unreasonably rigid response given the circumstances. More understanding in light of the situation would have gone a long way in maintaining goodwill and aloha.   The lack of empathy and unwillingness to make things right makes me recommend avoiding this rental company. If you're looking for a hassle-free living experience in Maui, look elsewhere. You'll regret dealing with this company's lack of aloha.

    Stacey Sebastian - realestateagents - Updated June 2026

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