Accommodations were nice and clean however the valet service sucks. Just make sure you know when…read moretheir valet gets off of work. When I arrived at 10pm valet was off of work and I needed to uber to their valet parking lot as it's not the best part of providence and quite far. Without that, again the accommodations are nice.

Really odd stay:…read more Stayed in suite, w beautiful old furniture. Carpeted and upholstery everywhere; very dark rooms with very dim lamps. Not great for a person allergic, as this place is also pet friendly and there is dander everywhere. Luckily the bathroom was well lit. There is coffee service (but the coffee is cold, oddly, despite their being in vacuum dispensers); there is also snack service (appreciated!); the lobby is beautiful but not peaceful to sit in because the desk people are extremely loud and screaming at the top of their lungs to each other at all times. Upon check in I thought it hilarious that I couldn't understand a word she was saying. (I'm a native English speaker.) There is a vending machine which does not vend, which then eats your money then returns it in quarters. The expensive valet doesn't help with bags. The desk people disappear at night for large amounts of time, so no one is there if you need your key re programmed (they gave us one bent key which only sometimes worked, then blamed us for bending it; the next day neither worked; the replacements didn't work; the desk girl 'blamed' it on the person registering us (which was herself, the same incomprehensible person aforementioned.) The walls are very thin and we were kept up by loud people all night; additionally there is some kind of strobe light shining in through the curtain in the middle of the night, which woke us up. The hair dryer only blows cold air. On the way back home we discovered itchy welts. Now in reading all these, I wonder if we stayed in a bedbug infested room. I wouldn't doubt it, based on all my itching and it being so dark in there. The curtains only opened halfway by design. A note about the area - as someone mentioned, there are homeless people wandering about/loitering the entire time. We chose this place due to it being 'downtown', but on a Sunday, most things are not open. There are few open restaurants/shops, but in the area most spaces are vacant. Check internet listings, as many places are permanently closed. Basically I sat around waiting for most of the day due to this. Additionally most places which ARE open close early for dinner. Other: the wifi worked consistently, but unsecured. The 'Backstage' restaurant staff is friendly; but it closes early as well, despite the signage. Therefore you cannot access the outside courtyard during non -restaurant hours. They have really nice (albeit very very fragrant) soap in a community dispenser. The furniture is beautiful.