excellent experience - first time- loved the office set up . Very pleasant and informative staff.read more

Terrible service - Warranty really is not good. They ream you - Do not go there ever.....read more

I am used to rude people working in most places. I was manic when I walked in, I have issues. I…read morethought they were looking at me like I was crazy. I am, pretty much and to be honest. Once I filled my paperwork out and calmed down a little bit, I was called back. The female that did my eye health exam knew what she was doing and how to do it. Ended up conversation and realizing what a small world it is when we were talking about Bellevue TN. We both have family in that small suburb in TN. The doctor, Dr. Kretch explained to me what was going on with my eyes and how important it is to protect my right eye. Explained what was wrong in the most detailed, yet simplified way than any other doctor I've had in all of these years I've been on this floating rock in space. definitely recommend this place if you need contacts or glasses or both.

Went there (3) days to pick up my $1400 eye glasses. 1st two days, I came in close to closing…read more(4:30-4:45) and the doors were locked. Hours say 8-5, so I supposed they left early for the day. Today, I came during my lunch -- and lucky me they had the doors locked with a paper sign saying they were at lunch as well. Why even bother having hours online if you aren't gonna be available? Why not just post the hours you DO feel like working -- so I don't have to take off work early, or blow my lunch hour, for nothing?? I'm sure they were all having a good laugh in there when I asked if someone could just give me my glasses that I've already paid for. (I saw at least 3 different people inside)

if you can get the eye dr. to call you back that would be a plus, the front desk knew I had been…read morecalling for awhile. I would not recommend them at all for customer care. Even a one rating is too good.

Dr. Angelina Cerny is excellent. The office is state of the art and gives you a great feeling that…read moreyou are treated with the best care for your eyesight. Very satisfied with their services.

I have been going to Gale's Vision Care for about 5 years. Everyone is always friendly and helpful…read more Scheduling is very efficient. Glasses selection is great. They figured out which contacts worked best for eyes with different prescriptions. When there were potential issues, the referrals to specialists were easy. And when my insurance changed, it was seamless. I'd happily recommend Gale's.

I always have the best experience at Gale's Vision Care! Dr. Kuta is the best optometrist I've been…read moreto. She is incredibly kind and made me feel very comfortable. Dr. Kuta made sure to thoroughly review everything- explaining things in a way I could easily understand and made sure to answer every question I had. The entire staff there is incredible! Shelly helped me shop for new frames and helped make suggestions for what she thought would look good on my face based of the look I wanted. She actually picked out the pair I ended up getting! The whole experience was amazing, as it is every year. And when I went to pick up my glasses the presentation of them was impressive and they were happy to make any adjustments I needed so my glasses sat comfortably on my face. I never thought I'd be excited to go to an eye exam until I met the staff here!

We've been going there for years. The staff is great-knowledgeable, friendly and helpful. The…read moredoctors are great too

I'm trying to spend my money with local businesses not big box corporations. The staff was friendly…read moreand professional, Dr. Martin is great. I expected to pay a little to a lot more but I paid LESS!!! for a better quality product. I'll never go back to Big Box Store again

I will never go back to this America's Best. I have been a valued customer for the last 6 years…read more I had my eyes examined in December and just now received my new glasses, in April, FOUR MONTHS later. I have been into the store 3 separate times. It was their mistake that my account was mixed up with another person. Yet they were incredibly rude to me. I have never been this disrespected for something that was their fault!! I had to call over 5 times to check on the status. The only nice person to me was Mackenzie yet she was the last person I dealt with. I wasn't offered anything for the hassle I dealt with the last four months. So impudent!

Typical corporate environment a revolving door of eye professionals who must be paid by the number…read moreof exams preformed per day. They seem over worked and stressed. If you have a complicated script or just want to see the same people on a visit this may not be the place for you. If you want heavy out of date frames go here. They have a wide selection. Occasionally you can find a helpful individual.

Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.

i was verey mad i had a 6 month appointment did not receive any notifications that you did not take…read moremy carcoures I have seen DR. Gonzolaz for 7 or 8 years now have to find another DR.

Nice office and staff but I wasn't told about the overall charges until we were done and I was…read morecharged almost $100 more than originally quoted because I have "allergies." I wish they would have been more upfront about charges especially since I have eye insurance. The office is very clean and overall I was happy with our experience, just extremely disappointed in the extra charge.