I was visiting my parents from out of state over the holidays and forgot to pack my glasses and…read moreadditional pairs of daily disposable contact lenses. With -9.0 vision, I was heavily impaired without corrective lenses. I called Stagehouse Vision first thing in the morning and despite my prescription being expired 6 months prior they were happy to help. They hooked me up with 5 pairs of contacts in my prescription free of charge! Without their help I wouldn't have been able to enjoy the rest of my trip as much or, worst of all, drive my kids and I back home. Stagehouse Vision is a life saver! They clearly prioritize customer service and satisfaction!

We appreciate the care given to our family. The new team is Professional & Efficient.read more

excellent experience - first time- loved the office set up . Very pleasant and informative staff.read more

Terrible service - Warranty really is not good. They ream you - Do not go there ever.....read more

I am used to rude people working in most places. I was manic when I walked in, I have issues. I…read morethought they were looking at me like I was crazy. I am, pretty much and to be honest. Once I filled my paperwork out and calmed down a little bit, I was called back. The female that did my eye health exam knew what she was doing and how to do it. Ended up conversation and realizing what a small world it is when we were talking about Bellevue TN. We both have family in that small suburb in TN. The doctor, Dr. Kretch explained to me what was going on with my eyes and how important it is to protect my right eye. Explained what was wrong in the most detailed, yet simplified way than any other doctor I've had in all of these years I've been on this floating rock in space. definitely recommend this place if you need contacts or glasses or both.

So I was new to this office. I had trouble with Libby on the phone l. we went back and forth about…read morethem being in my insurance. I gave her my insurance information, their Dr ID# with my insurance, only for her to say she can't verify my coverage and needed to have her office manager look into it and call me back. Took 2 days to get back to me. we scheduled my appointment. I waited 2 weeks for this appointment. Appointment was confirmed via text. the day before my appointment I received a voice reminding me of my appointment and that there would be a $44.00 charge for the special retina screening that this doctor requires at all appointments. No matter if you are a new or existing patient. So I called the office to I quite about why am I just now being told about this charge. And mind you, insurance doesn't cover this. I was offered to reschedule with another doctor who doesn't require this. To reschedule would push me to Sept 18th. I asked for the office manager to give me a call. I was not paying for something that wasn't communicated to me when doing back and forth about verifying my coverage. The office manager did call me back and she understood that her office didn't communicate this properly to me. We split the cost. Now fast forward to the day of my appointment . Get there. The staff must have talked about me before coming to my appointment, because their attitude, body gestures and tone in their voice was cold. They were not friendly to me at all. Except for the doctor. He was good. But whoever employee # 034462. You were rude. I ordered my contacrs, paid and was handed my receipt without any communication as to if my contacts were in stock or not. So I asked. Rudely was told I will get a call in about 3-5 days.

Convenient location with lots of available parking right in front…read more Love Dr Robert! Quiet, patient, and efficient ... just like his dad used to be! Several family members now go there also.

if you can get the eye dr. to call you back that would be a plus, the front desk knew I had been…read morecalling for awhile. I would not recommend them at all for customer care. Even a one rating is too good.

I have been going to Gale's Vision Care for about 5 years. Everyone is always friendly and helpful…read more Scheduling is very efficient. Glasses selection is great. They figured out which contacts worked best for eyes with different prescriptions. When there were potential issues, the referrals to specialists were easy. And when my insurance changed, it was seamless. I'd happily recommend Gale's.

I always have the best experience at Gale's Vision Care! Dr. Kuta is the best optometrist I've been…read moreto. She is incredibly kind and made me feel very comfortable. Dr. Kuta made sure to thoroughly review everything- explaining things in a way I could easily understand and made sure to answer every question I had. The entire staff there is incredible! Shelly helped me shop for new frames and helped make suggestions for what she thought would look good on my face based of the look I wanted. She actually picked out the pair I ended up getting! The whole experience was amazing, as it is every year. And when I went to pick up my glasses the presentation of them was impressive and they were happy to make any adjustments I needed so my glasses sat comfortably on my face. I never thought I'd be excited to go to an eye exam until I met the staff here!

We've been going there for years. The staff is great-knowledgeable, friendly and helpful. The…read moredoctors are great too

I'm trying to spend my money with local businesses not big box corporations. The staff was friendly…read moreand professional, Dr. Martin is great. I expected to pay a little to a lot more but I paid LESS!!! for a better quality product. I'll never go back to Big Box Store again

I will never go back to this America's Best. I have been a valued customer for the last 6 years…read more I had my eyes examined in December and just now received my new glasses, in April, FOUR MONTHS later. I have been into the store 3 separate times. It was their mistake that my account was mixed up with another person. Yet they were incredibly rude to me. I have never been this disrespected for something that was their fault!! I had to call over 5 times to check on the status. The only nice person to me was Mackenzie yet she was the last person I dealt with. I wasn't offered anything for the hassle I dealt with the last four months. So impudent!

Typical corporate environment a revolving door of eye professionals who must be paid by the number…read moreof exams preformed per day. They seem over worked and stressed. If you have a complicated script or just want to see the same people on a visit this may not be the place for you. If you want heavy out of date frames go here. They have a wide selection. Occasionally you can find a helpful individual.

Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.

i was verey mad i had a 6 month appointment did not receive any notifications that you did not take…read moremy carcoures I have seen DR. Gonzolaz for 7 or 8 years now have to find another DR.

Nice office and staff but I wasn't told about the overall charges until we were done and I was…read morecharged almost $100 more than originally quoted because I have "allergies." I wish they would have been more upfront about charges especially since I have eye insurance. The office is very clean and overall I was happy with our experience, just extremely disappointed in the extra charge.

I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!