Had to reschedule my annual exam and was promptly rescheduled…read more Staff is very friendly and professional. Each step of the visit was explained so I felt very comfortable. My overall experience was great!

If you want customer service you'll get a call center in another country with people who barely…read morespeak English. Very frustrating trying to figure out a claim issue, three calls later and still no resolution.

I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

Every, single person in this office is helpful, thorough, efficient, and definitely FRIENDLY. Each…read moreperson handling every stage took the time to explain what they were doing, how it should work, what we should expect, etc. They did so with a caring demeanor. Going to a doctor's office is not usually a pleasant experience, and there are LOTS of doctors from which to choose, but I would recommend THIS office to ANYONE. What a great experience!

Dr. Ghanem is excellent. Very knowledgeable, courteous, and friendly. Im so pleased after all…read moremy visits.

So I purchased prescription Ray ban meta glasses, the same exact size as my meta sunglasses that I…read morehave. The meta prescription glasses I purchased from LensCrafters keep sliding off my face so f'ing annoying took them back and they said it's nothing they can do, just buy nose pads. Bought different ones and that does not help. Never again

So, I went to Costco and got an estimate for my prescription and frames for $143, not bad but my gf…read morepointed out that i have insurance that will cover eyeglasses. Woohoo! So I go to LensCrafters and they take my insurance. They advertise a $99 lens and frame deal, but after screwing around and jerking it about ridiculous crap, they give me an estimate. Get this, they want to screw my insurance company for $380 PLUS screw me for another $67! Long and short of it, I'm going to pay Costco the $143, because at least they are honest and reasonable, rather than give these lying crooks at LensCrafters a friggin dime. LensCrafters you are F'ing crooks and you should be ashamed of yourselves. btw, they forced me to give at least one star for the review, I would give NONE. also btw, Costco has nicer frames for the given pricepoints.

I've been going to Riverside for a few years now. Just went today because I sat on my glasses. Both…read morelenses popped out, the frames were bent and the ear pieces were bent. I figured without a doubt I would need new frames. I showed them to Bill and he said give me a couple hours and I'll give you a call. He called within a couple hours and said your glasses are done. Went to pick them up and he said "No charge, Happy New Year." You can't beat that. I've been there a few times before and have always been taken care of in a courteous manner. I would recommend Riverside in a heartbeat.

I've been going here for many years and appreciate the fantastic service and friendly atmosphere…read more Bill Sabo the optician is very knowledgeable. This business has a great selection of high-quality glasses for reasonable prices.

Top care here at Trepke VisionI have been coming here since I was younger and what a blessing…read morecoming here. Everyone is great! Dr. Trepke is great with kids and all patients. His staff are kind and helpful searching for the correct glasses. The type of care I and my family receive is top notch.

I had the best experience at Trepke Vision Care! Dr. Trepke is absolutely incredible and so is the…read morestaff. What a great experience!

This is a place of great care with very professional service. Dr. Clemens is excellent. I highly…read morerecommend Alessio Eye MD.

Exams and procedures for cataracts are fine. The problem is that patients are expected to sit in…read morethe lobby for 2 hours waiting to see the Dr. Many of the patients waiting, are seniors. It's ridiculous to have to wait that long for an exam and the reception staff doesn't do much to move things along. Dr Alesia is also He a bit aloof in his interactions with patients.

We've been going here for quite a few years for glasses. She has amazing designer glasses at…read moredesigner prices. I recently lost my glasses on vacation and went to find a pair. I found some that day and they got them in the next day. I appreciate their honesty on the fit and look; this is important to me considering I will wear the for at least the next 730 days. Highly recommend them!

Our whole family goes there and have had a great experience. I have diabetes and the doctor took…read morethe extra time to explain the changes in the eye she saw from the diabetes. Also, my oldest son has special needs and the staff was extremely understanding to his needs. I have bought all our glasses from her and brought them back when I needed fixed or adjustments. Today, I brought my elderly mother and we accidentally came 15 min before they opened. The doctor herself came and opened the door even before the staff was there. Always have been very accommodating to the needs of our family. You get what you pay for. If you want high quality not knock offs frames that are done properly then this is the place to go. I prefer when dealing with your eyes that you go to a qualified center then the cheapest.