Marcus was very rude and condescending over the phone. I asked for dimensions and he told me to…read morelook it up on the website. Not sure if it's because of my feminine voice...

Very helpful and pleasant to work with again. Good selection of tables and chairs to choose from.read more

Nice guys set up our tent in a jiffy. Tables were clean, table cloths were fresh and perfect…read more Lights in our tent were just right. Fans kept our guests cool and comfy. Nice job guys.

Great Experience! From service to set up to tear down. The tent made all the difference in our…read morecelebration. Would recommend and would use again!

Northwest Tents and Events is fabulous. Great communication and customer service and great…read morequality rentals. We found them by a happy accident for my daughter's grad party 3 years ago and were happy to hire them again this summer for my son's party. I cannot recommend them enough.

I needed to teach a class that must be in person because it involves a proctored exam, but I didn't…read morewant to teach it indoors due to COVID-19. I contacted three tent rental companies. Nick was very professional, emailed me a written quote very quickly, and offered a competitive price. I wasn't going to be present when the tent was delivered, so I emailed Nick instructions on where to put it. The team that delivered my tent put it in the exact right location. The experience of working with Northwest Tents & Events was flawless from start to finish. I highly recommend this company.

We recently attended a wedding reception at a nearby forest preserve that used the services of A…read moreTouch of Elegance. Needless to say, it was an enjoyable experience! The meals came from someone else, but the orderly fashion it was presented and served was duly noted. That goes double for the drink line as well; I ordered non-alcoholic drinks and still felt appreciated. Kudos to the two sisters and Diane D. who worked the event! A Touch of Elegance definitely showed a touch of class!.

A Touch of Elegance was nothing but a disappointment by Denise (Owner) our event executer…read more When reading this review, please realize this was written to help other brides and people who deserve an amazing event planner/executor for their special day. We hired a Touch of Elegance to ONLY execute our designs for our wedding in September 2019. I (The Bride) worked with the owner herself, Denise, who agreed to take on this project. I gave her specific details and instructions on how I wanted key aspects of my wedding to come together which included: putting up a photo backdrop which I designed, placing all tent cards in order on the backdrop, assisting with gathering family members for pictures during cocktail hour, making sure the banquet hall was ready (table numbers, reserved seating, guest gifts) for photography before guests arrive, setting up the memory table, the autograph table, and placing signage. We also had a surprise swing dance number for our guests and I had a dress change, so that is the only thing that she helped us with correctly. Please see the images attached regarding how each part was executed INCORRECTLY as there was not enough room to write it all here sadly. We gave Denise a Call regarding feedback Being the "Hospitality Power Couple" (name given by our family and friends) and myself for receiving a degree in graphic design and hospitality, we were EXTREMELY DISAPPOINTED. Learning of some of the issues during our wedding, after our wedding, learning much more from family friends, and the staff of our hotel venue about Denise was hard to take in. Unfortunately, we had to call Denise to ask how she felt our wedding day went as we wanted to hear her side of the story. The best way to sum up the call would be that it showed us who Denise really is. She kept telling us "She DID NOT HAVE ENOUGH TIME". Our first thought was, if you did not leave yourself enough time, why not bring in more of your staff to help you. We placed our trust and faith in her as she reassured us many times everything will be wonderful on our wedding day since we were over organized and too detailed, but it shows that no matter how OCD you may be, it can still be executed WRONG. With Denise knowing all this taking place during our wedding, we feel we wasted our money as we never planned to have an event planner execute our designs but my now husband convinced me that she was worth it. Sadly, we were wrong, and we paid for it as we DID NOT RECEIVE A REFUND from Denise. From one business owner to another (founder of my graphic design company and a nonprofit), I was also DISAPPOINTED that she DID NOT CARE TO CALL us for our feedback. I had to reach out to her to set up a call. As an owner, I would want my clients to be honest with me about my work, my work ethic, and how I am as person when working with clients. I am always trying to be better for my clients, and I hope she does the same going forward because I will never recommend her to family or friends after this experience. I hope Denise learns from our wedding on how not to treat people and their guests when hosting an event. My biggest hope is that she does not cause any of these problems for anyone else's event going forward as no one needs more stress on a big day like their wedding or any special event for that matter.

Very helpful and accommodating. Thorough in explanation and…read moreuse of equipment operating. Equipment in good working order. Staff knowledge and explained equipment operating procedures in a friendly easy manner.I recommend them highly..

Went to fill my propane tank. The guys were really helpful at directing me where and how to pull my…read moremotorhome back to the tank.

Heartland provided the garden chairs for our daughter's wedding in a Lake County, IL forest…read morepreserve, and the entire experience was outstanding. From our initial outreach, to making adjustments to our order, to accommodating a special request to move the picnic tables back under the pavilion after pickup--everything was handled seamlessly and with such care. Christopher, thank you for going above and beyond to make the process so easy and stress-free. You truly helped make our day even more special!

I used Heartland Tents for my Mom's 80th birthday at my home. From the very beginning Chris was…read morevery communicative. The gentlemen who came to install the tent were so friendly, nice and efficient and same for taking the tent down. The tent, tables, chairs and covers were in exceptional shape. Everything was absolutely perfect. I will refer Heartland tents and definitely use them again. Thank you.

We used floor-it rentals for my Moms 80th birthday, the floor was very pretty, everyone was up…read moredancing AND the guys Chris and Charlie were on time, respectful and quick! High quality service for a very reasonable price. Thank you Floor-It!!

From the owner: Transform your venue, transform your night — our dancefloors turn any space into the heart of the…read morecelebration.

They provided tables and chairs for a small outdoor wedding ceremony. I'd highly recommend. They…read morewere so easy to work with!

It was a great experience in the beginning, quick response and delivery was on time. The crew…read moreforgot one of my fill n chill tables and didn't set up the chairs, but told me they'd be back at 9am with the table and to set up the 48 chairs before my party. Well, they never showed up the next day and after texts and phone calls to the company nobody had the decency to get back to me, and they never showed up. The next day, I received a $50 credit via Zelle, but still nobody bothered to contact me to apologize. I thought that was strange, would think a company would want to follow up when something goes wrong on their end, but I was happy they at least gave me a little money back. BUT THEN, when the crew arrived to take down the tent and tables, I watched one of the crew members drag two large garbage cans that we also rented from them over to where we had all of our coolers from the party and started tossing beers into the trash can to take with him. I was in shock. I opened my door to tell him he couldn't take those and he said he didn't foresee it being a problem, that he was 21. I told him that didn't matter, that he was stealing. I told him it's not like he was taking a couple bottles of water for the crew, which would have absolutely been fine, it was alcohol and obviously more expensive than water. He said ok, he didn't think it was a problem, that other people don't mind. I let him know that I minded, he was sneaky about it and didn't ask, he just started tossing them in the can to take. He said other people didn't mind, and it's likely because they didn't know he took it. Big bummer, because the products I ordered were good, but that one kid made the company look bad. I gave them three stars, taking 2 off for never showing up the next day and for the kid trying to steal beer.

Horrible company to deal with on the day of event. They don't care. Items ordered were forgotten,…read morewrong tables delivered and the bad attitude and lack of concern were something I have not seen in a very long time Cannot recommend

Wedding in September, 2025. The company was wonderful. They set up and took down the tents and…read moretables and chairs quickly and came to our house when they said they would. Nice to work with.