Ok have had average service from many retailers during covid but Bryce Boulay told me exactly what…read moreI wanted to know and what to expect and everything turned out exactly as he said. My wife called him a couple of times about questions and he got back to her right away. Great service, keep it up. Hugh

From the owner: Having earned our customers trust and loyalty for more than 40 years we are Manitoba's appliances…read moreexperts. Locally owned and operated since 1972, Midland Appliance has been serving the Winnipeg area with great deals and outstanding service on home appliances. We are a member of the Mega Group, a national buying group for appliances with over 1 billion dollars in annual sales.

I had a very pleasant visit to Dufrense recently. The salesman was very polite, and helpful…read more Answered all my questions and looked into all of my concerns. I found an awesome sectional for a great price, I told the salesman i was going to take a night to make my decision, he wasnt pushy and was fast friendly and efficient with helping me when I returned the following day to make my purchase. Great quality furniture, Very happy with my recent purchase. Thanks. Eleisha

Their extended warranty is a joke! I bought a dishwasher 3 or 4 years ago from Dufresne and took…read morethe extended coverage. A board in the panel needed to be replaced, and they told me they had no one to service our rural area. They actually told me I would have to bring the (built-in) dishwasher into Winnipeg for service!! It took several weeks and phone calls to the store manager before they actually broke down and sent someone out from Winnipeg to fix it. Unbelievable.

They sold me a broken stove and refused to replace it. They said I have to deal with the…read moremanufacturer.

This was the worst big purchase experience we've ever had in Canada for the last 15 years. The…read morefurniture came all scratched. They replaced though. Their customer service was BAD BAD BAD. The compensation they offered was ridiculous. Don't buy from them.

Take my sewing machine in for cleaning and repairs and have always felt the service was excellent…read moreand reasonable.

From the owner: Your ultimate quilting inspiration. Full service store.read more

horrible service, don't believe their price match they will not honour it. I Had same experience as…read moreJudith R below, suddenly the install was not included. Do yourself a favour and shop elsewhere. not worth the headache shopping here. the delivery guys also had no problem tracking mud thru the house, called the store asked for the manager to call me back. Four days later still no call back.

I have had a horrible experience with this company. From the onset, we did not receive regular…read moreresponses from the company regarding our order. Then we did not receive a quote and the salesperson automatically signed us up for a more expensive item, "selling" the item we had previous chosen. As a result, we had to wait an additional month for a new appliance. When we installed our fridge, one of the bottom crispers broke. I wrote their customer service team and they requested a picture. After sending a picture of the broken piece, I did not hear back for another 2 weeks. I again wrote customer service and they again asked for a picture of the broken piece. I sent the original email with picture and showed it had been sent 2 weeks prior. Every issue with this company showed a complete lack of competence with communication and problem solving.

Excellent staff! So helpful! When our Frigidaire oven was not working , they basically gave me…read moreinformation as to what could be wrong and what part to get. With a little coaching and buying the part we needed we were able you fix it ourselves! Saved us having to buy a new stove or spending $$ on repairs .

Purchased a element for my stove yesterday price said 29 $ when I got to the teller she said it was…read more68 $. I found the same part at Canadian tire for 24$. As I looked around I found most of the prices overly priced. Never will I shop at this store again I will tell all my friends and family about this experience. I feel like this store takes advantage of the elderly.

This is my 3rd time ordering from the Brick. This last time will be my last as it is always the…read moresame issue. This last time I ordered, I ordered all of my kitchen appliances and living room furniture as me and my partner and I are building a new house. We were told that at the time of purchase, the items would be in stock. This was May 2, 2024. So we spent about 7K. Not to mention, my partner works on infills, meaning he will be purchasing new appliances every 6 months. You would think think they would treat us with respect and open communication. (You would hope this for any customer) In June, I received an email and phone call that my purchases were ready for pick up. When I arrived to pick up, I was told part of my order was not available and it would come in mid-July. Mid July came around, told mid-August, guess what, it's mid-August, and I'm being told mid-September. The only thing they offered me was to come down and exchange for another couch. We would have to bring down the sleeper ourselves, return it, and pick up a new set of furniture. Also, minus the first call saying we could come pick up the furniture, I did not receive any emails or phone calls updating me that my order was no longer available or that there were delays. I'm 9 months pregnant. My due date was yesterday. They think it's appropriate customer service to ask a 9 month pregnant person to load up a sleeper and return it to the brick and shop around for another couch and carry that home too. No discount offered, no free delivery or pickup offered, not even an apology or explanation why I was told over the phone and by email that my parts were all available for pick up. Please see the attached email to show proof that I was notified that my couch was available for pick up.

I was impressed by the large variety of houseplants, and the many, many unusual ones. They also…read morehave plastic plant pot liners with drainage holes for those pots those pots that don't have drainage. The service was excellent!

Eduard is super friendly and helpful and has a great selection of awesome plants. My wife and I…read morehave gotten a good number of exotic plants here for a reasonable price and have been delighted with our purchases. There is the occasional plant that looks a little rough, but overall is a great store and fantastic staff!