Service was great, Caesar Romero Called to tell us when he was arriving,…read more Arrived on time, did a great job. Was knowledgeable and thorough. I would recommend him to anyone.

Columbia Basin Satellite & Electric (CBSE) installed under cabinet lighting in our kitchen. After…read moreusing it for two days, we realized improvements to the on/off switches were needed and Mike came out to do that for us. He just wanted to see us happy with the end result, and we are! CBSE stands behind its work. So glad we found them.

Nice,nice staff. competent, professional, and timely. It's local. i want to support our local…read morebusiness. pricing is good.

They met our needs, didn't keep us hanging for weeks, charged fair amount, didn't gouge us. They…read morealso give great after service help if needed. We'll be back as needed.

I challenged him to upgrade and optimize my nine-year-old gaming PC with its sixth-generation Core…read morei5 processor in an affordable way so that I could continue playing Steam games, working, and streaming. He extended its usefulness until I could afford to build a new system. My wife still uses it for work, and I'm having Alpha Nerd upgrade my new PC.

I had a networking problem I thought might be a hardware issue based on my troubleshooting at home…read more Alpha Nerd quickly eliminated hardware as an issue and gave me troubleshooting ideas I could try at home with my router. That's exactly what I needed, and he got me on the right track and pointed me to a solution that worked.

I Just got the service installed, Speeds are solid 1G down/1G up. The impossible was accomplished…read morehere. The Area where I am at there is no good internet just spectrum 1g down/40mb up. The team at Desert Winds Wireless was able to get me Fiber Like speeds for my business needs. They Came in and got the service that I requested installed in one day. The price is for the service is also great. The team is professional and hard working. They worked with me every step of the way and would highly recommend to anyone needing fast reliable internet with true fiber-like speeds. Amazing!! Thank you Mick, Ross, Cole, and the rest of the team.

I had this internet service for about 6 years. The internet is never 100%. Can't work from home or…read morestream tv. It's awful. Try to contact service support and basically you are on your own. It's always we show strong service and you need to buy new cables to figure out what's wrong, it will be quicker than getting service to your home to help you. Time to find a new internet provider. I ended up going with T Mobile. Much faster and reliable service!!

Craig was a stand-up guy that helped me troubleshoot my PS4; he also saved me money from another…read morecompany that was overcharging me for unnecessary repairs. His communication is quick and informative; and his pricing is extremely fair. When I'm ready to move forward with a gaming PC or any other computer based work, this is where I'll be doing business. Thanks again!

Fast service and Craig is very friendly. He understood my need of my computer. I like that he…read morecommunicated with me via text, as I don't answer my phone very often. He kept me informed throughout the process. The price was very reasonable as well. I will definitely call Craig again if I have any other computer issues.

We receive emails in Southern California from Kelley's service every time my elderly aunt's phone…read morerings in eastern Washington. The service costs us $6 month for incredible peace of mind. My aunt is in a facility for memory care, but she's had her phone for over 60 years and we didn't want to disconnect it while she is still alive and can receive visitors or calls. The phone is not at her house anymore. Her phone provider maintains it for us at their central exchange (that is a separate $20/month to maintain the number). My aunt has cousins and friends in other states who still don't know that she has moved into a facility. Some health care providers still call regarding appointments that were set up last year. Using Kelley's and having it be so affordable is a godsend. Every time someone calls, I get an email instantly. I can tell if it is "0-3 seconds" (a solicitor) or ten seconds or more from a legitimate caller. I can see the number and who called most of the time. I can call in and listen to the message 24 hours a day. I call people back and update them. We are able to support my aunt so smoothly with Kelley's help. Our family is very grateful for the professionalism and smoothly operating system that Kelley's provides us. They have been flawless in their technical service and their customer experience has been outstanding.

Terrible service, I would not recommend working with this company. I was a brand new customer and…read morethey never gave me service. They claimed they had some technical issue starting my account. They billed me. Then kept stringing me along saying my service was about to start. But the service never started. They sent me a bill surprisingly. I told them they needed to give me service first. They refused and instead sent my account to collections. I received numerous collection calls and my business ' reputation was completely damaged. This horrible company would not even talk to me about the issue before they decided on their own to send the account to collections. Any one that would do this to a brand new customer they will do it to you. As a business owner, i would not risk your business or reputation doing business with the kind of company that will think nothing of sending their brand new customers to collections over their own errors. You may contact me directly if you have any questions about this review. The company has not made reparations since notified.

CAUTION CAUTION. I called today to cancel our service and was told I still had two years on my…read morecontract and it could not be terminated early. Sure enough deep in the fine print I have two years remaining. I can only cancel by certified letter at least 30 days before expiration or I am automatically obligated to another year. BEWARE.

Worst monitor place I ever been to in my life highly disappointed very rude customer service they…read moreadd on extra fees for almost nothing they won't work with you and meet u hallways they are quick to send violations to the court I talked to a supervisor named Sara rude ass female hung on me me when I was talking just a shitty company all around I don't recommend ANYONE to go thru them you end up in jail and definitely broke going thru them Tri city monitoring is definitely the way to go

All you need to know is what these Yelp reviews make so painfully obvious. 68 reviews and 52 (now…read more53...) of them are 1 STAR. I've been with them for over 30 yrs and if you don't "bundle" they will screw you as badly as they can. NO MAS! I've had it with these vultures... Now that we have Ziply, AT&T 5G and Starlink these clowns at Spectrum think they can still gouge you... I talked with their "Customer Service" and asked them if they could lower my bill to be at least somewhat competitive. They said they could drop it $5/month. Tried this a number of times in the past and they would drop it $5 but it would go back up in just a couple of months. So disingenuous!... I asked them as a customer for over 30 yrs. if they could help me out. Her response was "being a long standing customer has no impact on what we charge"... then she quickly rephrased it to "it isn't like we don't care about a long term customer... this is just our rate structure" regardless of how long you've been a customer. Now, I have a choice between AT&T (for a 350 Mb stream) or Starlink for about $65 for a somewhat faster one, or wait for Ziply to come to my neighborhood for about $30/month for a gigabit stream. I don't know who runs Spectrum, but whoever it is, has clearly given up on the pedestrian person's support. So... I am almost giddy about finally being able to tell Spectrum to take their service and stick it where the proverbial sun doesn't shine. You've lost a customer for life.

Update for internet services. Spectrum iNET (formerly…read moreCharter Comm) One thing I often fail to do is update old reviews and note improvement etc. That's not very fair for the businesses. Changes are good in the last 2 years. Pros: + Moved from 80% up time to 99% up time and I only reboot for refresh not out of necessity. + Phone customer service is quick compared to a few years ago and through the "plandemic". + I have the highest contracted speed for my home area and it's plenty fast for all my needs. We are a heavy bandwidth household. Cons: - If you're not intermediate tech savvy, they're scripted solutions for problems can cost you unnecessary time and money. - Buy and use your own equipment! Always split the modem from the router and own both. Their combo free lease equipment solutions are not best. - Cost is high compared to some red state markets but low compared to the gouging in places like Cali.

Don't do business with this company! I should never have let David Reyes in my door! Having said…read morethat, he did sell me on Dish tv which supposedly has a two year contract...we'll see about that. Then he wanted me to pay him $100, but we finally settled on $40. I should have sent him away then! When they came to install the dish I was told I would have many holes in my roof and could use a rubber fix which was $58. I climbed his ladder and told him to leave what was there, but I needed him to take the old dish. Well, he didn't and now I have to pay $33 to have it hauled away! David gave me his cell phone number but can and does block all calls. There are two numbers for their business but you can't talk to anyone since you only get a recording and ask you to leave a message...they don't return calls! Don't let them in your door!

We signed up with David Reyes on July 16 and we're to have it installed on the 21st between 9-11…read more Never showed up. We called at 3:00 to cancel. After phone many unanswered phone calls on the 8th of August they called me and said a refund had been sent to my credit card and I was to cancel my dispute. Credit card company told me not to cancel before the amount was deposited because I would never receive any $. Luckily my credit card company is backing me.

Miller electric were great when our fridge went out, we had it solved super quickly and they were…read morekind, accommodating and non-judgmental! Thanks so much guys.

Mike Miller is knowledgeable and does the job right. We've used his company several times and can…read more100% recommend him.