Earlier this week, we came home in the evening to a flooded garage; a hissing, spraying, and…read moreleaking pressure tank; and a short-cycling well pump. I started calling every well service in the area and Cactus Water Well Services was the most helpful--immediately telling us to go to the breaker box, cut power to the well setup, and look for anyone that could take care of us ASAP. They set up an appointment for us in a week (because they were slammed with the freezing weather we are having) to upgrade our setup and told us to call them if we weren't successful getting another company to fix us up in the meantime. We had another company out at 6:30 the next morning. They promptly took one look at our busted 85-gallon pressure tank and left, saying, "Good luck getting THAT fixed." None of the other calls would even come out. This freezing weather is busting pipes left and right. At that point, I called the guys at Cactus back and they came out that night. I know they didn't have to; it was below freezing, in the dark, and these men have families. But they fixed us up, replaced our pressure tank with a better quality tank than the last one, and even went above and beyond by attaching my heat tape to the well head.

The owner - Nathan Mason came out immediately. Very courteous and professional. Replaced our pump…read moreand added a check valve which was very much-needed and not done by prior company. All work was done within 3 hours. Great water pressure now. Definitely our go to person for water well services!!

I own a fourplex and my tenants stated they had no water one evening so I called Pecks emergency…read morenumber and got voicemail. I left a message and nobody called me back until the next day. A technician came out late in the day and then called me in the evening (only after I called during the day and left a voicemail asking for an update) to tell me that I needed an entirely new well. Luckly for me, I decided to get a second opinion. The next company came out within 2 hours of calling them and it turned out to only be a filter that was clogged. That company clean the filter and everything is now working properly. I don't know if it was dishonestly or lack of knowledge but either way I'm very disappointed in Peck.

Had peck well service drill a well did a great job. Arrived and completed on schedule. Great…read morecompany to work with.

Robert showed up on time, was friendly and professional, and did a great job!read more

The service is responsible,, efficient and thorough; so, my carpets look amazing. I have been with…read morethem for over 5 years.!! I stay for the quality and the price!

I have found one of the Best exterminator in Texas... This place have the most beautiful…read moreemployees... They were closed on the Friday evening when I called I left a message and they texted me and called me within hours. They are are my forever exterminator for all my rental homes and all my Faimly members are forever only going to use Nick and his group.

Great technician that came out!! They had to come back out to treat outside due to possibly of rain…read moreat no additional charges

They are the best. 2nd to none. They won't overload you with details. They know what your yard…read moreneeds.

This company has been great! I've been a very happy customer. All of the employees are friendly,…read moreprofessional, and take the time to explain things. I recently had a wasp treatment, and when the wasps came back because of the colder weather, I called the company and they sent someone out the same day, even after 4 p.m.! That kind of service really stands out. Definitely a 5-star company in my book.

If I could give zero stars, I would. After working with Ledford for a little over a year, I can…read moreconfidently say their office lacks knowledge, communication, and transparency with their clients. It took nearly four months just to get someone to our property after receiving a newly engineered plan for our septic lines. Despite multiple promises of return calls from Kim and another office staff member, we were constantly met with silence and delays. I finally had to become more assertive just to get a response and schedule service. When the crew arrived, they mentioned that our irrigation lines could be damaged during the job but claimed they would do their best to avoid it. Unfortunately, I watched them drill across our entire 0.7 acre lot without marking anything beforehand. They later flagged three damaged irrigation lines, but when inspected and repaired, there were actually over six cuts, along with electrical wiring damage. Now we are left with an unfinished job and nothing but excuses and back and forth communication from Josh, Kim, and their customer service team. To top it off, the third party contractor they hired kicked empty water bottles into the open trenches, and I had to go outside and ask him to clean up his own trash. Save yourself the time, money, and frustration. Find a company that values professionalism, communication, and respect for their customers. Ledford is not it.

We recently had an issue with system components not having been installed correctly when our home…read morewas built. Initially there were some communication issues as we tried to get resolution, but once we worked through them, Ledford came through with flying colors! They were attentive, honest and fixed the issue, all in less than 24 hours! Special shout out to the team sent to make the repairs: Tim L, Quaylon H, Tim H, and Jonathon C, you guys ROCK! They were professional, efficient, friendly and knowledgeable, and Ledford is blessed to have them on the team. Any business can make a mistake...not every business has the conviction to make it right. Thanks guys!!!

My 360 zero turn mower has sat at Ellis service department for two weeks without anyone attempting…read morerepairs. Although the repairs took several weeks the mower now works great. The mower deck and blades run like new. Great Job...!

Knowledgeable, kind people to deal with. Jason Swan was my salesman…read more Appreciated his honesty and great service. Mark delivered the machine I ordered on time and with great care. An all around good company. Excellent customer service.