Came to pick up a package that was brought here because it required a signature. At first I thought…read morethis would be a quick in and out. Angie worked hard to get the line down by. The other two worked slower to get things taken care of. To pick up a package it took about 15 minutes. They couldn't find the package initially but someone out of uniform helped her. Thanks Angie for working so hard this morning and probably every morning.

Stopping in this post office is always so painful. I have no idea why the employees hate customer…read moreservice. It is your job! I am so sorry to have bothered you today Mr. Jason. It is clear you hate your job and don't have an ounce of customer service skills. UGH

This small post office is located in a block of buildings overlooking the Catawba River and Goat…read moreIsland. A perfect spot to send off your post cards and it turns out that yes, I had a few that I have been carting around for a bit. Oops. There is not a drop off lane and if there is any sort of good weather, you can expect the parking here to be a challenge. They do have a mailbox right in front. Super easy! [Review 113 of 2025 - 4082 in North Carolina - 23680 overall]

My package came from Louisville, KY and was held up a long time in Gastonia, NC and instead of…read moretransferring to Charlotte, NC it went all the way back to Cleveland, OH. I am very angry at the Gastonia Post Office. There is no excuse for a package that is supposed to be delivered to Charlotte, NC and then to Fort Mill, SC to move backwards and go all the way to Cleveland, OH. I signed up for updates on this package that I am supposed to be getting. I don't trust the Post Office when they do sneaky stuff like that that makes no sense at all.

very inconsistent and unorganized. Packages being held for days and up to a week with no updates on…read morewhere your packages are.

If there's a choice of 10 stars, I've no reservations to give to his USPS location…read more Their staff are so friendly, helpful & polite that even sometimes, there's a line to wait. Their entrance is open that no limit of customers lining up. No lunch break close. Normal working hours easy to follow. After not even a wait, they kept telling us sorry for us to wait. They were working fast. Especially a lady Anna, of course I remember her as she has my same name. She is super friendly and always wears a sweet smile. How can customers get mad for waiting. Even I have to drive miles to get here, whenever I can afford my time, I rather come here for their service. That may be the reason, they are so busy. Good job! Thanks for their service.

I don't like going to UPSP because there isn't a convenient location near my house. This is the…read moreclosest and it's still far (about a 15 minute drive). I guess thats considered "close" living in Charlotte. I came here to return a Shein order. My package was for "scan and drop off" but I didn't have it sealed and needed to buy tape. The Post offices I've been to usually sells tape and various other packaging items inside but this location did not. The mail lady was kind enough to staple my package shut and applied the shipping label over the staples to seal it off more.

The staff at this post office are very helpful and so pleasant. I have a PO Box at the location and…read moremail there often. Only issue is the need of a bigger parking lot Spaces are often full.

Consistently marks my address as undeliverable. Staff claims they don't know what is going on. Very…read morerude staff when you call to follow up regarding the whereabouts of your missing packages!

Horrible nasty talking employees. No customers means no jobs. Customer service training class…read moreneeded.Very rude unprofessional people behind the counter. Leave your personal problems at home.dont bring it to work.

If it was possible to give this place zero stars, I would. And it seems my review may not be…read morenecessary with the slew of other terrible reviews. However, the employee who prompted this review, clearly wanted it. As this post office is usually packed, I prefer to use the self service machine. I have prepaid QR codes that I simply scan and I'm on my way. However, sometimes I need to buy packaging, which is a feature on the machine. The other day, I grabbed a bubble mailer and went to pay for it at the machine, like I have many times before. As I am approaching the door, one of the associates yells in front of everyone " you can't leave with that", insinuating that I was trying to take it without paying. I then informed him I was taking it to the machine so I could pay for it when I scanned my QR code. He continued to tell me I could not leave the store with it, although the machine is inside the store. As he proceeded to argue with me in front of everyone, I had no choice but to get in the long line to pay for my packaging. Once I reach the desk and he processed my transaction, a survey came up on the machine- he asked me "if I was going to click the red button since I was mad". So on top of accusing me of stealing, he been unprofessionally berated me about being unhappy of the situation and prompting me for a bad review. Anyway, per his request here is his review! I make it a point to buy my packaging elsewhere and never go into that store again.

On Saturday, November 8, 2025, a package I was expecting at my HUNTERSVILLE, NC, address was…read morereported as delivered, confirmed by the USPS tracking site. It was not delivered, however. I have called the local number for the Huntersville, PO this morning, Monday, November 10, numerous times between 9:30 and 10:15am. Recording confirms it is the right number and says to remain on the line for operator. It then rings for about 5 minutes with no answer...switching to a busy signal after about 5 minutes. How does one begin to chase a package at this PO?

I wish I could give 0 stars. By far the worst customer experience. Staff rather have you waiting…read more15+ mins in the lobby instead of helping you. Provides zero resolutions or help.

Customer service is great! There is hardly ever a line and the staff is super helpful.read more

Move into Trilogy on Tuesday and I had three packages I wanted to sent to my Children (1) in…read moreCalifornia and (2) in Georgia. Took a little hunting to find it because it is not on the main drag and you don't see the sign indicating Post Office till you turn off Business Hwy 16 onto Denver Rd. Normally the Priority Medium Sized and for that matter, all sized Boxes and Mailers and a bit removed so that you can grab them and go. There was a rack for Priority Mail Boxes in the Lobby. I would not have been surprised to find one size empty but all small, both medium and the large size were empty. There was not a single box or mailer in the stand. Called back after we left and notified them that they were empty. One I could understand but not all. They did apologize and say they would take care of. Meanwhile, looks like on Monday, I'm driving back to Cornelius where we just move from to pick up medium Priority Boxes and then back to mail them.

Being a resident of McAdenville, we don't have another option other than to use the PO and we can…read morenever get there when it is open. The hours from 10:00 - 12:00, 1:30-4:30 is ridiculous!!! If we have packages, they have to sit there until I can possibly leave work early so that I can get there before they close. The ladies however, are very nice but the gentleman that works behind the desk is very rude and gives the impression that he doesn't want to be bothered. He barely speaks to the customers. The hours need to change! the cost to rent the box is ridiculous and to not be able to use the postal services is unacceptable.

The most miserable employees I have ever encountered at a USPS office. :(…read moreThere is no reason employees should be so rude everyday