They LOST my passport + name change application 12/29/25. Terrible service. Cannot reach the office…read morefor answers. Do not recommend for passport processing

I came around 2:30PM today (they supposedly close at 3pm). The window for customer service was…read moreshut and I was not able to send out my package. It needed to be scanned by them since I did not have a printer. Very inconvenient that a federal service is closing early. So happy my tax money is being spent on workers that behave like that. Who said they can close 30 minutes early? Lazy and need to be replaced by people who actually want to work.

Although the parking lot leaves a lot to be desired, the service here was fantastic. The young man…read morewho helped me today was able to answer all of my questions and I was able to mail off my package with no issues. I truly appreciated the patience, professionalism, and kindness shown to me today. Thank you!

NOTE: The office/mailing section closes at 1 p.m. on Wednesdays. A little dumpy looking on the…read moreoutside but gets the job done. Also, since it is smaller, there was no line when I went to mail my packages whereas the University City Post Office always seems to have a long line.

I came here to mail a package and this location happened to be closest to where I was at the time…read more The staff were incredibly helpful and friendly! One of the women helped me weigh all of my items in advance to help me determine the cheapest way to ship them across the county. She was taking her time to help another man also. Both of the women working were very friendly.

They suck at delivering packages on time now. Idk what happened they used to have this sweet old…read morelady who delivered packages on time without fail but ever since she left it's almost impossible to have them on time. Whenever it gets too late--because they're weren't on time they don't even attempt to deliver your package and use the excuse of "animal interference". Hire people who actually need the job bruh, idk wtf they're doing. This has happened so many times already and I'm sick of it, someone let me know if I can change what post office my packages go to. This place sucks ahh.

I am appalled at the service of this post office. It is 1/25/24 and the mail I see in my mailbox…read morehas been dropped in a puddle. I have important tax documents that are now illegible. Some of my mail has actually been shredded too.

The floor supervisor Johnny yelling at customers shouldn't be tolerated. I've witnessed his…read morerudeness, unprofessionalism, and harassment 3 separate occasions at this location. His conduct towards the public is disgraceful. I don't know how he still has a job.

April was extremely rude to me while I was trying to process my mail. She refused to accommodate me…read morebecause my order was "too large" and told me to finish processing it at another location. The order in question: 25 certified mail letters. This is all while I have a crying newborn with me. She is very inconsiderate and has the urgency of a snail. I'd give zero stars for this experience and this was a location I frequented with kind staff.

They always provide great and friendly service. This is not my assigned Post office but I gladly go…read moreout of the way because these employees care about their customers.

Expect to wait. I went at 2 pm which is lunch time for them so only one working. There were 8 in…read morefront of me so I had to wait mYbe 15-20 min but the worker was so friendly that you could not help but patiently wait. She was very knowledgeable, helpful and doesn't rush you to figure out your postage stuff. There were people in front of me that did not come prepared (he didn't even have the right address) but she was patient and kindly counseled him lol. The parking is very limited but good if you live in the area to know this location is here.

Everytime I've gone everyone who's worked here has been so knowledgeable and helpful. Directing me…read moreto places in town if I didn't have the right things printed out, etc. Super kind and doesn't make me feel silly asking questions

amazing customer service from Vic and the young lady there I did not get her name unfortunately…read more Friendliest people I've met in a postal office that worked there.

This place is lovely; quick service and nice people! I was in and out in 2 minutes at 11:50 on a…read moreSaturday!

We have not received mail in 4 days due to weather ? The roads are passable. What happened to the…read moreUSPS motto ? "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds".

Not that it matters because I don't see a change happening. But it's frustrating to go to the…read moreself-serve center and it's usually broken or the drop box is closed off. This is frustrating as a business owner and a waste of time. This is why I go to the next town over to deliver my packages even when this one is closer. What is the point of a self service station if it's not useful during off hours?

If there's a choice of 10 stars, I've no reservations to give to his USPS location…read more Their staff are so friendly, helpful & polite that even sometimes, there's a line to wait. Their entrance is open that no limit of customers lining up. No lunch break close. Normal working hours easy to follow. After not even a wait, they kept telling us sorry for us to wait. They were working fast. Especially a lady Anna, of course I remember her as she has my same name. She is super friendly and always wears a sweet smile. How can customers get mad for waiting. Even I have to drive miles to get here, whenever I can afford my time, I rather come here for their service. That may be the reason, they are so busy. Good job! Thanks for their service.

I don't like going to UPSP because there isn't a convenient location near my house. This is the…read moreclosest and it's still far (about a 15 minute drive). I guess thats considered "close" living in Charlotte. I came here to return a Shein order. My package was for "scan and drop off" but I didn't have it sealed and needed to buy tape. The Post offices I've been to usually sells tape and various other packaging items inside but this location did not. The mail lady was kind enough to staple my package shut and applied the shipping label over the staples to seal it off more.