With a wedding coming up and my daughters front tires needed (had to be changed, they were bald)…read more Got there and they put good tires on the front that should last her for awhile. Guys were super nice. I would definitely use them again.

Latino Tires is one of those hidden in plain sight gems. They have great, quick service. And their…read morepricing is more than fair. They believe in doing right by their customers to inspire loyalty for them to keep coming back. And they definitely have done that with means my family. They have good reliable tires for as cheap as $25 for smaller cars & $40 for larger SUVs. And these tires last long enough to make you feel you got your monies worth.

I had little time before I needed to pick up my kiddo from school and Kirk Donathan went above and…read morebeyond to ensure I had my oil changed in 20 minutes even after finding out they don't carrying my filter. He managed to get one delivered and got me right in. Best customer service I've ever received. Thank you!

Stopped there because it was near my hotel. SO lucky because they were great! One of the tires on…read moremy rental car was very low so I stopped to have it checked. I was pleasantly greeted then they quickly went to check the tire. They even offered me coffee while I waited. The guy returned shortly and said it was all ready to go. When I asked what it was he said it was a nail in the tire. When I tried to pay he said it was no cost. Super nice and much appreciated. If I lived here, I'd definitely give this place my business. Great customer service.

Nice people. Don't desk clerk was nice. Mechanic was nice…read moreand fixed my vehicle as I needed. Thank you!

This is NOT Hesselbein any longer. It's Gateway, and with the loss of Hesselbein they also lost the…read morecommitment to quality work. Visited there for a tire rotation and battery purchase and fifteen minutes into the work I was told they stripped a lug nut and were waiting for a replacement to arrive. No problem. They made a mistake and owned it. A few minutes later I hear the unmistakable sound of a ball peen hammer striking steel, and this sound repeats twenty times or more. Upon a look at the garage I realize it's my vehicle's brake drum he's beating on. When I walked and stood at the bay entrance, he suspended the hammering and retrieved the proper tool for drum removal and wah-lah, the drum practically jumped off the hub. Then the tire tech attempted to thread the wrong replacement lug nut on the new bolt and was about to use the impact wrench to force it, that is until I intervened and told him the thread pattern had to be incorrect. He went away and upon return exclaimed "The bin was labeled wrong!" Again, wah-lah, the correct nut fit just like magic! At this point I'd had enough and passed on the battery purchase. Before the tire tech attempted to back my truck from the bay, I heard the service manager caution him to remove the floor jack from behind the truck before backing. I'm not sure he had forgotten the jack, but I offered instead to back my own truck out. I then had to remove the leveling blocks from beneath where they were dropped from the frame rails. I have myself to blame because I visited there three years ago with this same truck and discovered after leaving the shop they took my locking lug nuts and put non-locking nuts in place of them. I'm sure it was intentional because the lug nut key was also missing, so deduced their service tech needed them more than the rightful owner. At the next service Brad told me they'd replace the lug nuts, but looking into Brad's eyes, I could tell he was making an empty promise he couldn't, or wouldn't, fulfill. He took my cell number and stated he'd call when they arrived, but I never heard from him, or them! So much the better because they'll never hear from me, nor my referral business, ever again!

What a terrific experience we had here yesterday! We've used their neighbor on their south for…read moreyears but had a disappointing experience with them first. We then went here and the customer service was fantastic. They will get our business in the future. The interior is spotless (doesn't sink ) with an extremely comfortable waiting room. But the service, top notch.

Great customer service- my tech knew what he was talking about and helped me find the best solution…read moreto get my car back on the road after a collision. Thanks a ton! will be recommending!!

I had someone come out to diagnose an issue with my car. He charged me for the diagnostic, promised…read moreto order the necessary parts, and then completely disappeared. Despite multiple attempts to contact him over three days--through calls and texts--I received no response. Ultimately, I had to tow my car to a local repair shop, which was an additional expense and hassle. This service was a total waste of time and money. I do not recommend this business at all.

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

Highly recommend this car shop! Honest, affordable, and genuinely good people. The pricing is…read morealways very fair. It's hard to find mechanics you can truly trust these days, and this shop definitely earned my business going forward.

Had a nail in my tire, called ahead and asked if they were busy. They assured me they could get to…read moreme right away over my lunch hour. They were true to their word; took my vehicle in right away. In and out in 20 minutes. Very reasonable price, very professional service, very pleased customer. It is nice to see small businesses, where customer service and quality work still exist.

Very fast and dependable, took my car in with a brake issues and they corrected the brakes that…read moreday. Will definitely be back, thanks again.

They did contact me. Unfortunately the job was completed 48 hours earlier. Hopefully because they…read morewere bizzy. But I could not wait. I needs fast service.

He's done my brakes, tire repair, strut replacement, spark plugs. Always knowledgable and explains…read moreissues and tried to help save you money. I recommend T&T Tire.