I've been coming to that store since I was five years old with my mom.It still offers exceptional…read moreservice by the staff and they call you by name when you enter the store. If you need a special gift, whether it be a baby gift, birthday or shower, you need to go to Herman Hiss and Co. At only do you get a special gift but it's beautifully wrapped.

Love this amazing store. I live on Cape Cod but my family lives in Bay City. Its a family tradition…read moreto shop here. I order gifts and they wrap and send the presents for me. Wonderful customer service, jewelry and gifts. Shopping here makes my gifts so much more special because its from Herman Hiss. Thank you Jill Rice Love the Maria collection.

In and out in 10 minutes for a battery replacement on a vintage watch I purchased…read more Welcoming, helpful, great price.

I have been looking for a wedding band to match my ring and the family that owns this family run…read morebusiness we're so helpful and wonderful and made me feel like family! I will going here for all of my future jewelry needs! The owner was accommodating to my quick turn around that I needed (I went in on a Wednesday and I needed the ring by the following Friday morning at the latest) and he is making my ring and promised it will be done. I can't wait to see the finished product!!!!

I have finally found a new jeweler. Great place to get things fixed and the people see very nice. I…read morewon't be going anywhere from now on.

What a great friendly staff. I brought a ring in to be resized. Answered my questions gave me a…read morequote and a timeline on completion. Needless to say it was an amazing job. I would recommend anyone looking for new jewelry, repair or creating something new with your old jewelry. Give that a try.

Very professional, helpful information and guidance. Payment check issued on the spot. If you…read morewant to sell or buy gold or jewelry, I would definitely recommend this business.

From the owner: We specialize in buying precious metals, gold , silver and platinum. Free evaluation in store…read more Paying top dollar !! Serving the area for 12 years. Beautiful jewelry at wholesale prices !! Jewelry repair with our in house bench jeweler with 47 year's experience.

Nice collection! Sara and her mom are friendly, helps you with picking up right stuff for your…read moreproject. Very welcoming. I love spending time with them and learning to bead with their help. Great teachers!

From the owner: Huge selection of jewelry, beads, jewelry making supplies, gifts, stones and crystals . All the…read moresupplies you will need to create your own jewelry and anything beaded. Sit at our table and make things at the shop with our help. Happy to offer help you with advice, tips, techniques, lessons. We take custom orders to create one of a kind things for you. Jewelry repairs of all kinds. Locally owned and operated for 20 years.

I got my ex wifes ring custom made there and it was literally done on the specific date I needed by…read more. My mom went to them for years . We always dealt with THE MOM . Never any issues. But boy reading these reviews makes ya see what they turned into. There store is an absolute cluttered pig sty thats why when people want there stuff and they say not now or whatever its because its lost and they dont wanna say that. I was coming to get a number to call them to ask about watch repair but after that guy is going to court just to get his Rolex back no way im taking anything back there.

They have had my Uncle's 25 yrs service wall clock for nearly 4 yrs. I would stop in n ask , n…read morethey hadn't gotten to. Then called various xs. Bren had things happen plus Covid again, so store not open, but note on door said work still being done, n to email. I have emailed several xs over the past yrs; no response. In January n February city put a notice on door that building unsafe. I WANT MY UNCLE'S WALL CLOCK BACK!!!!

Sold a necklace here about a month ago, very helpful people & I left happier than when I came in…read more The young lady was nice & the gentlemen who helped me made sure I left fulfilled & I was grateful. Thanks again. I will be back.

My fiancé got my engagement ring custom made here and it is beyond perfect. We went back to get our…read morewedding bands and my experience was just as amazing. Everyone was friendly when walking in but what I loved is that they didn't hover. Steve took his time and showed us many bands. He is very knowledgeable and was able to recommend the bands that worked/looked best for my ring. My fiancé also found a band that he loves too. Any man looking for the perfect place to get an engagement ring at fair pricing should come here!

Jane Smith has been helping me for years. I highly recommend her. She's always very friendly and…read morehelpful.

Called this place to get a ring re-sized. I told them exactly what I had, an attached bridal set -…read more2 rings, that needed to go a size up. They quoted me $50. When I went in, they charged me $65.. ok.. They also said it would take "up to 2 weeks" for me to get my ring back. After 2 1/2 weeks of not hearing from them, I called to get an update.. the lady on the phone said "oh, I don't know why they would have told you 2 weeks.. our jeweler went out of town this week, so it's going to be more like 3/4 weeks." Awesome. Then, when I finally get my ring back, I noticed it's way off center! I went back and showed them and they denied they were at fault.. Buyer beware! Trust me, it is worth the drive to go somewhere not only cheaper, but more reliable than here!

I used yelps quote service to see if they could resize my two rings as other chain jewelers did not…read morewant to take on my rings since it was missing stones and it might be a liability. They were very attentive, answered my questions quickly, and was able to service and resize my rings. They had it done within a few days at a very reasonable price and done to my liking. I'll definitely recommend this jeweler to people looking for jewelry repair. They also mentioned they are able to do custom pieces from repurposed jewelry or stones that I may also be looking into.

"I had an absolutely wonderful experience at Kevin's Jewelers! From the moment I talked to Harout,…read morehe was very friendly and knowledgeable. He helped me find the perfect ring, taking the time to understand exactly what I was looking for. I worked with him long distance from Florida. They are trustworthy, the family has been in business for a long time and the quality of the jewelry is outstanding, and I couldn't be happier with my purchase. The craftsmanship is beautiful, and I feel confident that I got a great value for such a stunning piece. I get so many compliments on my ring, I'm Loving it!. I highly recommend Kevin's Jewelers to anyone looking for exquisite jewelry and exceptional service"

I'm on vacation from California and I almost lost my ring because it was too big. I called Nelson…read moreand company and they told me to bring it in this morning and they would have it done by this afternoon. I'm extremely happy with their work and their prompt service. They have a beautiful store and very nice people working there and I recommend this jeweler to anybody.