Jay has been a great and most patient help to me in making my selections. I will ask for her when…read morereturn.

I had the best experience with the sales rep Syl at paragon today in New York City. She is an…read moreamazing person sales person rep. She helped me find exactly what I needed. She did not give up and I'm so grateful so I gave her like a 10 if it was between the one and 10 she gets 1010 1010 1010.

the young woman who helped me with a gift card (Tyesha?) was a wonderful charming sales clerkread more

From the owner: NIKE, Inc. fosters a culture of invention. We create products, services and experiences for today's…read moreathlete while solving problems for the next generation.

I must have passed by many times and never noticed this place existed until I placed an online…read moreorder for pickup at this store. Findings: Place is closeby on Washington street This store is smaller than others though they still have many inventory I was able to easily pick up my online order Service was cordial I found it very valuable that my order was ready quickly

Shout out to the girls who worked closing shift on 6/5. I discovered I had not packed a sports bra…read morefor the 10K I was running the next day, and sprinted to the store before close. All of the girls were so helpful, immediately suggesting styles and doing their best to coordinate the colors with my race kit.

First time going into an Athelta. I'm sure glad it was this one. Every employee there was SOO…read morekind!! I wish I remembered all of this names. One I do remember was Beth. The material in everything was just so buttery soft!! It was pricey but everything in all the Gap brands are just the best quality in my opinion. Everything I've ever gotten has held up for years!

Went on a little shopping spree here when stores were still open and outside was more fun. The girl…read morethat was there was so nice and helpful and was great about answering all of my questions. I got a few things full priced and found a few gems from the sales rack. It took a littleeeee long and I even had to get on the phone with their HQ or something at some point but I signed up for their credit card for a pretty sweet discount. Although the process was frustrating, the two women there were as helpful as they could be. Can't wait to pop in again!

So irritated by our experience at this Dick's. First, nothing annoys me more than having to pay for…read moreparking to shop at a store. Keep in mind that the parking garage costs $5. Also, you have to basically go through the WORST part of Holland Tunnel traffic to get there. Then Google maps directed us to a terrible location in the mall for going to Dicks. Not an auspicious start. We went to this Dick's specifically because they are one of a handful that has Hittrax to try out softball bats. If I'm spending $500 on a bat, I absolutely want to see how effective it will be before purchasing. When we arrived, they had rented out the Hittrax for a BIRTHDAY PARTY. What??? It wasn't even a softball related party. It was a bunch of little kids playing kickball in a space that was designed to allow people to test pricey gear before buying. They should not be renting this space for ANYTHING. It should be available for what it is intended for. When we asked the staff to help us locate the bats we were looking for, they were too busy with their conversation to pay us any mind. They finally agreed to help but only for a minute or two. They went back to their gabbing while we tried, in vain, to pull bats from the top rung. When we finally looked through everything, the selection they had was fairly uniform with 5 or 6 bats in one length and drop and none in any other. It was annoying. We are super annoyed that this Dick's was lame. We will never return.

Wow, this place is massive?! I came here for a running club meetup and the facility is top notch…read more They have a batting cage and 2 golf simulators. There's a lot of promotions for new members, so check it out! Wide selection of gear for all sports: baseball, running, rock climbing, golf, you name it. Everyone is very nice here. Will definitely check it out. They have restrooms as well and changing rooms.

An energetic vibe in this shop. Music is bumpin and employees are mostly positive and helpful…read more They offer the usual assortment of Nike, Jordan, Adidas, etc. Got a pair of joggers that were on sale. THANK U for the only clean toilet on the block!!!!!!!!

What a horrific experience going to this corporate shill. In spite having a receipt for a return,…read morethe female Mgr refused to assist with a return claiming as I had no box, no return. I tried telling her the purchase did not include a box. She disappeared in back for about five minutes, returned, asked what brand the return was and proceeded to adjust clothing about 20 feet away, on her phone the entire time. She later informed me they would not take item back without box in spite of me telling her it came with no box. She suggested calling customer service but provided no pen or paper, just telling me what number to call. Customer service was 'understanding' but not helpful. I submitted a complaint against the manager who treated me like a pariah. My only option now is to contact the brand themselves. I got robbed, bottom line. So Much for the customer is always right. Stay away from Champs Sports Store in Newport Mall, Jersey City unless you want ro be robbed. FACTS.

Purchased a flag from this company. When I received it, I noticed that it was one-sided and thus…read morenot suitable for flying. I contacted the customer service department notifying them of the issue. The customer service department instructed me to take a picture of the item so that they could see that it was one-sided. To do this, the package had to be opened. After sending them the pictures, they informed me that because I had opened the packaging, they would not refund the purchase. Now, I can understand if a business makes that their policy, but it's actually not their policy (as of this writing). Their site says: "100% customer satisfaction is our number one goal! We work with our customers to make sure they are satisfied with our service and their orders. If you are not satisfied with our service, please give us a call. Our customer service staff is trained to do whatever they can to meet your needs!" What I received was an email telling me that I wouldn't get my money back. Not only is that deceptive, it's just plain bad business. Thankfully, the flag was purchased through Amazon.com. I explained the situation to Amazon, showing them BigFly's satisfaction "guarantee." Amazon refunded the purchase. Can't recommend this company to anyone until or unless they completely overhaul their customer service department. They don't seem to be too concerned with the customer after they have your money.

Ordered a small dog vest through Walmart.com. The description stated it was for "small" dogs…read more After talking to someone at Walmart via phone, we determined the vest would indeed fit my mini poodle. It did not. It would fit a fat mouse! When I called Walmart for an exchange, I was told that Big Fly Sports was a fulfillment partner and to contact them directly, which I did. Although their communication tone was pleasant, it wasn't until a few emails later that I was told to ask for an RMA#, there is a restocking fee of 15% and the company does not do exchanges! What a gig! I called Walmart and explained the situation to them. Unfortunately, the said they could do nothing but pass the information on as a complaint. I requested that Walmart require a more detailed item description from their vendors as well as posting the vendors Return Policy online. I would not have ordered from this company if this information had been posted. The motto is: use Amazon.com and beware when ordering from "fulfillment partners". Big Fly is a Big Lie when it comes to customer satisfaction. Walmart was a disappointment too.