If you need anything printed. This is the place and Reggie is the best!!! Professional courteous and knowledgeable.

Staples has set themselves up for failure with their Amazon return operation. Everytime I go in there is at least a 20 minute wait. I am used to much quicker service for a return at UPS, etc. I understand why Staples has taken over this service. They are doing it altho they receive no revenue for it - in the hopes that customers will shop there as well as make Amazon returns. Not so. After standing in a line for 20 minutes and becoming increasingly annoyed, I am not about to shop in that store. You have shot yourself in the foot! read more

The printing department is nothing short of amazing. They are professional and patient, especially when helping guests like me who accidentally order the wrong items. Beverly in particular was extremely kind. The work they produce is top notch. Highly recommend! read more

Please update your hours of operation. It says you are open at 7AM. I come at 7:35 and you are not open until 8am! Wasted my time. Very frustrating! read more

Visited Staples today in need of a plastic crate, pens and two large plastic canisters. As the cashier was registering my items I noticed the scan prices were different from the prices on the shelf. The crate was $1.00 more and the canisters were $2.00 (each) more than the posted price. I would highly recommend that ALL consumers pay close attention when shopping at Staples Office Supply Store here in Fayetteville, NC. It may not seem like a lot, since it was only $5.00. But just imagine if you purchased a more costly item like a Computer or Office Furniture. Note: The store manager did correct the issue. read more

I have only been here few times to use their miscellaneous services like, using their computer station, printing stuff off my email, and their laminate services. So far it has been a nice experience. They have 2 computer stations, I believe, and two huge printers for printing/faxing/copying services. The only downside is their printing preference was defaulted to color, so when you print something expecting black and white print since the document you meant to print is on black and white format, you will be charged the colored rate. Few more cents but it adds up. The per minute fee to use their computers is not bad, but It could have been more affordable. The store is always clean, very organized. Parking is always plenty, no issue at all. Another issue is their exit or emergency door. I mean if you go to Walmart and it says exit and enter door, you can basically use either or when exiting or entering the store. This store though is not. You can only exit to the only other exit door, meaning you must walk all the way to the other side [ass the cashier and up up and away. I am not a big fan of it. Nevertheless, I like their services so far. read more

Reggie is the best!! Had everything done in a timely manner and made it easy for me. He also hole punched my papers as well. Kind and helpful. Go see Reggie!!! read more

Had problems with a couple of work printers on the road and needed to get new printer cartridges on a Saturday morning. Was there as soon as they opened. One of the employees saw me looking around trying to find where the inks were located and led me to the correct section. The type I needed was not on the shelf, and the employee said he would go to the back and get what I needed. He returned quickly with a smile and a case of the product and energetically said I am getting "case fresh" products. I was in and out of the store in less than 10 minutes, which was crucial as the work day was waiting on my return with these items. read more

Great place to get the supplies you need. The store was well stocked and the associates are helpful and competent.

I was in Fayetteville for less than 48 hours to accomplish a few things. Though I had to take care of business there, I still had school work to do. And three hours before my flight, i needed to print a poster and take it with me on the plane. I walked into staples hoping they'd be able to take care of this. THough they have a good print and copy section, they told me that I needed to have a USB/thumb drive in order to print. I had sent it to myself on my email but the lady with a smile told me that that was the ONLY way. She didn't suggest any other ways - didn't offer to let me borrow a thumb drive or asked me to purchase one and use one of their computers to get the file. Just flat out said, they weren't going to be able to do it. So I asked where I could do this - she simply said their competitors across the street. At this point, i was just dumbfounded. Not even upset, just dumbfounded. She wasn't thinking of other ways to accommodate me and get my business...just referred me to a different vendor. I wouldn't go to staples at this location ever. Just walk over to fedex/kinkos across the parking lot, or just go to office depot across the street.. I ended up going to kinkos and they too said they needed a thumb drive - but the manager came over and said to email it to her. It may not seem like a big deal, but it is those little things that make a difference in the customer's mind. read more

They have everything I need but the employees move way too slow! Not even worth a lengthy review! Try elsewhere!

This store need to improve their customer service for sure! please don't talk to your customer with attitude. If you're not in good mood, just take your day off... Smh read more

Great place to come if your computer is broken and need to work on a computer and print!

I came into the store to the printing area and had some Programs printed. I couldn't believe the quality of the work. It were so professional. Your employee "Reginald Jones" is a professional, courteous, and well mannered young man. I will ask for him the next time I need something printed or etc. Woohoo!! read more

Purchased an IPad Air2 on 12/6 found it $40 cheaper at Wal-Mart. Went back to Staples to price match the item on 12/7. I was told by Marvin I would need to bring the item back to the store because he needed the serial number off it. I brought it back in on 12/8. So they begin to price match for me. I thought all is good, then Timothy gets his phone out and says "We can't price match that because Wal-Mart is out of stock of this item. I am getting upset at this point. I told him it wasn't out of stock yesterday when I came in. He says, I'm sorry but there's nothing I can do, its our policy. So I'm pissed at this point and tell him fine, just give me my IPad back. He says I'll have to re-bill you for it. Now here is where I lost it. I said why I paid for it already on 12/6 and showed him my receipt. He said oh, well the other cashier that was helping you refunded it. So, you probably can guess what happened next. My card was declined because the refund wasn't instantly returned to my account. I was even angrier. I asked why would you refund something you had no intention on price matching. You can take my money from my account instantly, but it'll take anywhere from 3-15 DAYS to return it. Now that you have my IPad, the sale will no longer be in effect, and I'll have to pay $100 more when the money is finally returned to my account. Of course there will be no recourse for me other than to rant on Yelp! Staples price match is a joke just to dupe you into thinking you'll be taken care of. read more

Michelle, the Supervisor in the Copy/Print Shop was outstanding! We've never written a review while in the parking lot before, but the service we just received here was that good. We came here to make an informational insert for my sisters' wedding invitations, and she was helpful during the entire process-creation/paper choice, printing, and preparing them. Thank you again for such excellent service Michelle! read more

Before I came here I called to make sure they were able to do what I needed. I needed to print some documents on legal paper, have them notarized, and Mail them overnight back to Virginia, all in less than 2 hours. The man who answered the phone told me exactly what I needed to do to get this done. When I arrived a lady named Cole immediately offered assistance. After I explained she told me to email my docs to the store email address. She had them printed, got an envelope and label ready. Then she directed me to H&R Block to get the notary done. I got the notary and upon return all I had to do was hand her my documents. She already put my information in the computer! I couldn't believe the level of customer service. I don't usually write reviews but just had to due to the excellent customer service. After I thanked her she said "It's my job." That may be true but great customer service is a lost art. I hope Fedex does everything they can to keep her on staff. At the very least she deserves a promotion. Thanks to her I'll be using this Fedex in the future. read more

Arrived at 750 am to get a packet made. Walked in to the copy center and the worker was on the phone in the back on a personal call. Soon there were 4 people waiting and the worker turned around multiple times, made eye contact, and turned her back again to continue her call. At 820am I gave up and left. Horrible service and workers in the copy center. read more

Love the service there. It was packed but he took care of me very well. I didn't feel neglected or anything. I felt really comfortable. In the end he gave me my paper for free. It suppose to be 1 dollar and he said don't worry about it. Love it there. read more

I went in to this Staples today to get some copies, the rep there- Michelle, gave me excellent service and helped me tremendously. I will definitely be going back for anything I need. read more

I have been a loyal customer of Staples for many years for business and personal use. I recently moved here from TX & today I received the worst service I have ever experienced. I wasn't greeted upon walking in like I heard everyone after me was. Nobody was easily accessible for help. When I finally did see someone wandering the floor they were in their own world. I was waiting so long for help that I just put the products in question back. I was tempted to go to copy & print services until I saw the one poor employee doing all the work looking as if she was distressed with an area full of people waiting before me but she was doing well despite the lack of help from her employees. I did however get 2 other items. When I got to the long checkout line, the cashier had to page twice for available cashiers. One cashier arrived and half the line randomly went to her but it was still long in both. Another cashier arrived and as I began to approach his line, he said to me "No I'm going to take them" in a very rude tone even though they did not move originally to go to any of the 2 lines that opened. I used Staples exclusively but since this is the only store in the city, I will be taking my business elsewhere to a different company and invest my money where I can be respected as well as informing people I network with. read more